Vecina Beauty Supply

+1 781-593-7883

335 Union St, Lynn, MA 01901 United States of America

Open Today: -

Quick Facts About Vecina Beauty Supply

and variety in town! The staff is always helpful and friendly. I've been shopping here for years and I've never had a bad experience. Highly recommend!

I had a terrible experience at Vecina Beauty Supply. The staff was extremely rude and unprofessional. They refused to accept returns and the customer service was appalling. I would never shop here again.

Vecina Beauty Supply has a wide range of hair and beauty products that are difficult to find elsewhere. The prices are also very competitive, making it a great place to shop for affordable options. Additionally, the staff is reported to be friendly and helpful, providing excellent customer service.

One of the strengths of Vecina Beauty Supply is their extensive selection of products. Customers appreciate the fact that they can find everything they need in one place. This saves them time and effort, as they don't have to go to multiple stores to get all their beauty essentials.

Another strength is the affordability of the products. Many customers mention that they have found great prices at Vecina Beauty Supply compared to other stores. This makes it a preferred choice for those who want to save money while still purchasing high-quality beauty products.

The positive comments about the staff also contribute to the strengths of the store. Customers mention that they received great service from the two ladies working there. This indicates that the staff is knowledgeable and willing to assist customers with any questions or concerns they may have.

Additionally, the positive comment about the store being "fantastic" suggests that the overall shopping experience at Vecina Beauty Supply is enjoyable. This could be due to the combination of helpful staff, diverse product selection, and competitive prices.

However, there are also weaknesses mentioned in the comments. One customer expresses disappointment with the new employees, stating that they are "a disaster" compared to the previous ones. This indicates a lack of consistency in the quality of service provided by the staff. It is possible that the new employees are still adjusting and may need more training to meet customer expectations.

Another weakness mentioned is the lack of professionalism. One customer complains about poor customer service and the refusal to accept returns. This suggests a lack of policies or guidelines regarding customer satisfaction and returns. This can lead to dissatisfaction among customers and negatively impact the store's reputation.

Furthermore, there is a comment about the store's opening time. The customer states that the store was supposed to open at 9:30 am but was still closed at 10:30 am. This indicates a lack of punctuality and reliability in terms of store operations. Customers rely on the store's opening hours to plan their visits, and any deviation from the posted schedule can cause frustration and inconvenience.

In conclusion, Vecina Beauty Supply has strengths in terms of a diverse product selection, competitive prices, and friendly staff. However, there are also weaknesses related to inconsistent service quality, lack of professionalism, and issues with store operating hours. These weaknesses can undermine the overall shopping experience and should be addressed by the management to ensure customer satisfaction and loyalty.

Best TL Reviews

Recomiendo no comprar en ese lugar,muy mal trato a los clientes,los nuevos empleados son un desastre,nada comparado con los empleados anteriores,no hacen devoluciónes ,muy mal servicio,falta de profesionalidad????????

I was there for the first time today, the have a big variety of hair and beauty products that I couldn't find anywhere else! The service was great and the two ladies who works there, were absolutely helpful and kind

They have everything!

They have great prices!

And the workers are amazing!!

Fantástico en contre todo lo que busca ????????

I miss Sharon never will be the same they have new peoples so on professional they try me last month so Mean and rude

Muy amables y ayudan a sus clientes con sus dudas.

This store was supposed to open at 9:30am it’s now 10:30 and they still aren’t open. This is ridiculous

Best price