Michelle’s Nails and Spa

+1 810-265-7898

6050 Fenton Rd, Flint, MI 48507 United States of America

Open Today: Closed

Quick Facts About Michelle’s Nails and Spa

Strengths:

1. Skilled Nail Technicians: The comments highlight the expertise and skill of the nail technicians at Michelle's Nails and Spa. Customers mention that they received excellent manicures and pedicures and were satisfied with the attention to detail and precision of the technicians. This indicates that the staff is well-trained and capable of providing high-quality nail services.

2. Customer Service: Many of the comments mention the exceptional customer service provided by the staff at Michelle's Nails and Spa. Customers felt important and valued during their visits, and the staff was accommodating and attentive to their requests. This level of customer service helps create a positive and welcoming atmosphere for customers.

3. Attention to Detail: Several comments emphasize the attention to detail exhibited by the nail technicians. This attention to detail includes shaping nails, cuticle care, and even accommodating changes in the customer's preferences midway through the process. Paying close attention to detail ensures that customers receive a thorough and satisfying nail service.

4. Range of Nail Services: Customers mention receiving various types of nail services, including pedicures, manicures, gel manicures, dip manicures, and full sets. The ability to offer a wide range of nail services means that Michelle's Nails and Spa can cater to different customer preferences and needs, increasing their customer base.

5. Loyalty of Customers: Some comments express loyalty to Michelle's Nails and Spa, highlighting the positive experiences and satisfaction with their services. This loyalty suggests that the salon has built a strong reputation and has managed to retain customers.

Weaknesses:

1. Lack of Consistency: One comment mentions visiting Michelle's Nails and Spa three times with different nail technicians each time. While all experiences were positive, this suggests that there may be inconsistency in the quality of service depending on the technician assigned to the customer. This lack of consistency could affect the overall reputation of the salon if customers have varying experiences.

2. Allergic Reaction to Shellac: One comment mentions an allergic reaction to shellac, which led the customer to switch to dip powder. While the salon managed to work with the customer to resolve the issue, this incident raises concerns about the use of products that may cause harm or allergies. Ensuring the use of safe and hypoallergenic products should be a priority for Michelle's Nails and Spa.

In conclusion, Michelle's Nails and Spa has several strengths, including skilled nail technicians, exceptional customer service, attention to detail, a range of nail services, and a loyal customer base. However, there are also weaknesses, such as potential inconsistencies in service quality and an allergic reaction to a particular product. Overall, the salon seems to have a positive reputation, but it should address any weaknesses to maintain customer satisfaction and loyalty.

Best TL Reviews

This was an absolute gem! I got a pedicure and dip manicure. Hayley was very nice and did a great job. She pushed back in my cuticles and paid close attention to detail. I have been to many salons in this greater area and in Michigan and this one is very nice. I would highly recommend coming here.

I have been here three times so far, each time with a new nail tech. I have to say- all three have done a great job!

A bit apprehensive going here for my first time as I would be anywhere, but the reviews were convincing enough to try it. I received both a pedicure and manicure. Pedicure was great, not too rough, good shaping, good polish. I went for a gel manicure on natural nails, having experienced both good and bad elsewhere. I will say BOB is probably the best with gel that I’ve ever had! He was incredibly focused and precise with every brush stroke. Amazing!!! Can’t wait to come back. Thank you for seeing me.

Absolutely phenomenal. I have NEVER had my nails look so flawless and I’ve been getting my nails done for over 20 years. Each and every nail is perfectly shaped, my cuticle lines are perfect, nail thickness is even. I asked for one thing and changed my mind mid process and they happily accommodated. It felt like I was important to them and there wasn’t a bunch of side conversation or phone texting going on, just amazing customer service. I just can’t say enough about this place. Well done!

Lee is my new favorite person, he’s such a sweetheart and delivers what you ask. The other nail artists seem like sweethearts as well! If you’re looking for salon to be loyal to, I definitely recommend this salon.

First time customer. I stopped in a few days ago hoping for a gel manicure. Michelle happened to have a cancellation. LUCKY ME ????! She was so sweet. I’m sooo happy with my nails. I almost always go with a classic French manicure. She took her time and paid attention to detail. Super customer service and the best French manicure ever! Thank you so much! I already made my next appointment.

I’ve never been to a nail place this good before! They always do a wonderful job with my pedicures and my full sets! Would 100% recommend.

My niece and I went here and I got to say they exceeded our expectations. The atmosphere was nice and calming. However, the two gentlemen we had were just all around amazing! They made us feel great. This was our first time going into a nail salon and getting exactly what we asked for. This has never happened to me at any establishment but here! Our nails are gorgeous and I will never go anywhere else to have my nails done. Way to go Michelle’s! You guys rock!!!!

Michelle does a fantastic job and takes a lot of pride in her shop. Had an issue and found out I'm allergic to shellac and she worked with me to get my nails cleared up and now does dip.