Quick Facts About Palm Nails
Palm Nails Place has both strengths and weaknesses based on the comments provided. In order to provide an analysis, let's break it down:
Strengths:
1. Prompt Customer Service: According to a customer, the staff at Palm Nails Place helped fix her nails when the gel polish started coming off the next day. They were willing to address the issue and make the necessary repairs.
2. Friendly Staff: Several customers mentioned that the staff at Palm Nails Place were nice and made them feel welcome. One customer even mentioned a specific staff member who made the experience enjoyable and remembered their name after just one visit.
3. Clean and Quality Work: One customer praised the cleanliness of the salon and appreciated the high-quality work provided. They mentioned that they had tried other nail salons in the area but always went back to Palm Nails Place because they considered it the best.
4. Appointment-Based Service: Another customer liked that the salon operates by appointment only, ensuring that the technicians are focused on one customer at a time and not rushing to accommodate walk-ins.
Weaknesses:
1. Poor Nail Polish Application: One customer complained about the nail polish job, mentioning that it did not cover the entire nail and they had to redo it at home. This indicates a lack of attention to detail and skill when it comes to applying polish.
2. Inconsistent Gel Manicure Durability: A customer expressed frustration about their gel manicure not lasting more than a week and experiencing nails falling off. This suggests a potential issue with the techniques used or the quality of the products used for gel nails.
3. Lack of Concern for Accidents: A negative experience was reported by a customer who had their finger cut during the service. They felt that the technician showed little concern for the injury, and the owner or manager still charged full price for the service. This lack of empathy raises questions about the overall customer service and professionalism of the salon.
4. Inadequate Cuticle Care: A customer mentioned that their cuticles were not properly cut and their nails were not thoroughly cleaned during the service. This suggests a lack of attention to hygiene and proper nail care, which can affect the durability and overall appearance of the manicure.
In conclusion, while Palm Nails Place has some strengths such as prompt customer service, friendly staff, and a reputation for cleanliness and high-quality work, there are several weaknesses that need to be addressed. These include poor polish application, inconsistent durability of gel manicures, a lack of concern for accidents or injuries, and inadequate attention to cuticle care. Addressing these weaknesses could greatly improve the overall customer experience at Palm Nails Place.
Best TL Reviews
I got my nails done and feet by the next day the gel was coming off so I went in and they help me out. They fix my nails using the same color so I had to go back the next day after they fix it and they still kept on coming off so I told him can I just change color gel nail polish is not working. They said yes but I had to pay extra I did not want to pay because I had already paid it before, but the nail gel polish was not working. I had to go in there four times last time I went. We kept arguing back-and-forth back-and-forth. They said it was gonna be the last time they’re gonna fix it, so I just told him just change the color I had already paid your joke color is not working The guy was really upset the guy that drinks beer shop at his shop So now I’m here with my ugly nails I haven’t had time to go somewhere else I do not recommend it the the guy and lady are so rude. They said I bite my nails. That’s why I kept on falling off from my hands. How would I bite my feet? My feet are messed up to
Spa pedicure was OK as far as pedicures go. Lousy job on polishing my toenails. The polish doesn't cover the whole nail. $35. & I had to repolish m when I got home.
Ben is awesome! He makes it fun when you come in and remembers your name after your first visit. They get you in and out pretty fast, unlike the shop i used to go to.
Very nice people. Did a good job. $5 higher than what I normally pay for gel mani.
I wanted to like this place so bad and I went because it had amazing reviews but i had the worst experience. The guy who did my nails cut my finger, while doing the powder manicure. I couldn’t stop bleeding for a while and he showed barely any concern. He apologized a couple of times but it didn’t feel like he was really worried. The owner or manager was there as well and still charged full price for the service. Also, the quality of the manicure was very poor, I got a bunch of bumps in my nails and the cuticles were poorly trimmed. I will never go back to that place!
I love this place. Clean, and great quality work. They really take good care of you here. There are three other nail salons close by where I live but I go out of the way to come here, because they are the best. I have been all over the valley, and this is my go to.
This is my absolute all time favorite nail salon. Jen is my favorite nail technician. She does an amazing job. Everything is done by appointment which is kinda nice so their time is spent just for you. Not in a rush for the next walk in. Actually everyone working there is a fabulous technician. I have been going there for years and haven’t had one issue.
I really liked the nail technician that did my nails it seemed like he knew what he was doing but it only took a week for my nails to start falling off. It’s been about 3 weeks and I only have 2 nails left on my right hand and 4 on my left on my left hand Ive never had them fall off that fast. I didn’t notice at the time but they didn’t cut my cuticles and didn’t really clean my nails so they didn’t last. I want to try that place again and make sure they do that!
Place Pictures
Palm Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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