Quick Facts About Mercy's Beauty Salon
Mercy's Beauty Salon has received a mix of positive and negative comments, providing both strengths and weaknesses of the establishment. In evaluating these comments, the strengths of Mercy's Beauty Salon can be summarized as follows:
1. Great service and results: Several customers have praised the salon for its great service and excellent results. This indicates that the stylists at the salon are skilled and talented, particularly Mercy and Iris for their styling and hair cutting abilities. Customers appreciate the quality of the services provided.
2. Clean and welcoming atmosphere: Many reviewers have highlighted the cleanliness and welcoming atmosphere of the salon. This suggests that Mercy's Beauty Salon maintains a hygienic environment and prioritizes customer comfort. The friendliness of the staff members has also been mentioned as a positive aspect, with comments on their "down-to-earth" attitudes.
3. Talented stylists: Multiple customers have praised specific stylists at the salon, such as Norka and Lily, for their expertise and the exceptional hairstyles they were able to create. This indicates that Mercy's Beauty Salon has a team of skilled and experienced professionals who can cater to various hair needs, including Dominican Blowouts, highlights, and precision haircuts.
4. Affordable pricing: One reviewer commented on the reasonable pricing at Mercy's Beauty Salon, suggesting that the salon offers services at a fair and affordable rate. This affordability could be seen as a strength, as it makes the salon accessible to a wider range of clients.
Despite these strengths, several weaknesses have also been mentioned in the comments:
1. Poor customer service: One customer described their experience of receiving rude treatment and horrible service from the salon. This negative feedback highlights a weakness in their customer service, suggesting that the salon may not consistently provide a satisfactory experience to all customers.
2. Use of low-quality products: Another customer criticized the salon for using the worst products. This implies that Mercy's Beauty Salon may not prioritize using high-quality, professional-grade products in their services. Subpar products may result in lower-quality results and less customer satisfaction.
3. Inconsistent experiences: There is a mix of positive and negative comments regarding the salon, suggesting that experiences may be inconsistent. While some customers had positive experiences with certain stylists, others had negative encounters with different stylists. This inconsistency in experiences can be seen as a weakness, as it indicates a lack of reliability in the overall service quality.
4. Lack of professionalism: One customer mentioned that their hair was burned and harshly treated, resulting in damaged hair. This indicates a lack of professionalism and care from the stylist, raising concerns about the salon's commitment to providing a safe and comfortable experience for their clients.
In conclusion, Mercy's Beauty Salon has strengths in terms of skilled stylists, great results, a clean and welcoming atmosphere, and affordable pricing. However, the salon faces weaknesses such as poor customer service, the use of low-quality products, inconsistent experiences, and lapses in professionalism. These weaknesses should be addressed by the salon to improve the overall customer experience and reputation of the establishment.
Best TL Reviews
Great service great results. Mercy is the best stylist, Iris does the best hair cutter.
Pésimo servicio! Los peluqueros muy groseros llame para confirmar una cita y me trataron horrible . La verdad que pésimo el servicio.
Horrible salon. They use the worst products
I have been going here for my Dominican Blowout for the last few years. I love their service, it’s always clean, and the people there are always nice and friendly with “down -to-earth” attitudes! Oh, and my stylist Norka is the bomb.com!
This salon is always welcoming and friendly to their clients! Me and my mom come here all the time and we have no complains about this salon. If anyone is looking for a hairstylist that does highlights than look no further I highly recommend Lily! She definitely is very experienced and left me with a great hairstyle! I will tell you one thing though Lily is so good that she has a lot of clients. So if you can book her in advance. Come to this salon and be impressed of the work people do here! Oh and for people that are complaining about children running around well maybe those kids are the owners grandkids or one of the workers kid! And the owner wants everyone to feel comfortable and relaxed because in my opinion that is good at a hair salon! And the price is right you can't go wrong here! Part 2 for this review. I just did my hair with Mercy the owner! She did an amazing job! Everyone here is pretty professional and know what they are doing! Amazing work Mercy Salon with your clientele!
Update with my review I use to give them 5 stars but now I heard that Iris insulted me for taking my son. You could've just said sorry but next time don't bring your son instead you insult me! Wow you are so lucky God is in my life! Never coming here again! And I hope you Iris especially you find Jesus because who are you to insult you are not perfect either! Whoever is reading this I hope you have a blessing life ????
Whoever is reading this I hope you have a blessing life!
Excelente servicio mi hija y yo estamos muy satisfechas con su trabajo ????Muchas gracias a todos su equipo..
Awesome hair cuts and always super fast service, but make sure you get in some Spanish now and then to make the experience sweeter.
11/ 18 / 20
Lili me quemo el cabello me dejo mucho tiempo en la secadora con el bleach me caía en los ojos de ella mi cabello y queriendo decirme en mi cara que ella hizo un buen trabajo ???????????? por favor no ir allá a tirar el dinero por culpa de esta vieja me tengo que cortar mi cabello largo porque me dejo hecho un estropajo ???????? no vayan el servicio es pésimo se ponen hacer mas trabajos a la mismo tiempo ????????????
Mercy's Beauty Salon Info
Amenities
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 05:00 PM |
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