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Pa Nail

+1 570-344-0515
1734 N Keyser Ave, Scranton, PA 18508 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About Pa Nail

Pa Nail Place is a salon that has received both positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the salon, let's delve into the comments provided.
Starting with the strengths, one recurring theme in the comments is the praise for the staff. Customers appreciate the great service they receive and the friendly atmosphere at the salon. This indicates that the salon has a strong team of employees who are dedicated to providing excellent customer service. The staff's willingness to make sure customers are satisfied with their nails before leaving is also a positive aspect of the salon's service.
Another strength highlighted in the comments is the quality of the nail polish used at Pa Nail Place. Customers love the color change polish and express their satisfaction with the end result. This indicates that the salon uses high-quality products, which is important for ensuring long-lasting and beautiful nail treatments.
Additionally, the cleanliness of the salon is mentioned in one of the comments as a positive aspect. Customers appreciate the efforts made by the owners to maintain a clean and hygienic environment. This is crucial in a nail salon, as hygiene plays a significant role in attracting and retaining customers.
Now, let's turn our attention to the weaknesses highlighted in the comments. One customer mentioned that during their pedicure, the person providing the service put very little effort into scrubbing their feet. This lack of attention to detail can be seen as a weakness, as customers expect thorough and quality service when they visit a salon. Additionally, this customer also experienced peeling nail polish after only two days, which suggests that the longevity of the service may be a concern.
Another comment mentioned that while the technician did a good job overall, the paint job could have been neater. This indicates a potential weakness in the salon's attention to detail during the finishing touches of the nail treatments. Customers want their nails to look flawless, so any imperfections can be a letdown.
A negative comment raised concerns about the salon rushing through the services, both for nails and toes. This customer was dissatisfied with the outcome, stating that their nails were messy and their eyebrows were unevenly shaped. Rushed services can diminish the overall experience for customers and lead to dissatisfaction. Such negative experiences can significantly impact the salon's reputation and customer loyalty.
Another negative comment mentioned a specific employee, referring to them as a "creep." This raises questions about the professionalism and behavior of the staff members, which could be seen as a weakness of the salon. Creating a safe and comfortable environment for customers is essential, and any reports of inappropriate behavior can be detrimental to the salon's reputation.
The final comment highlights a lack of durability in the nail treatments provided by the salon. The customer's nails broke just four days after getting them done, which suggests a weakness in the quality of the products or techniques used. Customers expect long-lasting results when they get their nails done, so this lack of durability is a significant drawback.
In conclusion, Pa Nail Place has several strengths, such as a great staff, excellent customer service, and the use of high-quality nail polish. However, weaknesses include a lack of attention to detail, rushed services, potential professionalism concerns, and issues with the durability of the nail treatments. These weaknesses can impact customer satisfaction and the overall reputation of the salon.


Best TL Reviews

Great staff. Great service. Love the color change polish
First time coming to the salon and they did a wonderful job. She made sure to not rush through and made sure I loved my nails before I left. Definitely will be coming back here!
While I was getting my pedicure I noticed that take the person doing the pedicure put very little efforts and scrubbing my feet. Therefore I did not opt for any callus removal/ upgraded service because of the poor effort I saw. My nail polish started peeling after two days. I won't be going back. These are my toes after five days.
Lee did a good job,really spent a lot of time.He found 2 ingrown toenails.I had them done elsewhere about three weeks ago and that was missed. The paint job could have been a little neater but overall I was satisfied.
Love my nails and pedicures there. They are great people. Place is so clean. Love Eileen and the owners are very nice. Always a pleasure to go there
I wouldnt recommend to anyone!! My least favorite place I've ever got my nails done!! They rushed my nails and toes..they completely messed my eye brows up!! They are 2 different shapes and took the whole thin side off. So I now have 2 different eye brows and one was taken half off!! Do not recommend!!
Worst set of nails I’ve had in my life. The guy working there is a creep
I am sitting in front of this salon right now. I came here 4 days ago and all of the nails have broken. No, I’m not rough or anything and I always have them done. My usual place was booked a week out and I needed a change for an event. I used to come here and it was always good in a pinch. Last time I was here was over 3 maybe 4 years. The people are all different and the woman who did my nails was terrible and should get a different job. I’m sitting here because I called yesterday and told a woman about my issue and she said come and she’d fix it but I wasn’t able to come till after work today. They’re closed an hour early and I hope they realize tomorrow I just want a refund and want nothing more to do with the place. No thanks!

Place Pictures

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Pa Nail Info

Amenities

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday 10:00 AM - 08:00 PM

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