Turbo Nails

+1 651-458-9888

7190 E Point Douglas Rd, Cottage Grove, MN 55016 United States of America

Open Today: -

Quick Facts About Turbo Nails

Turbo Nails place has several strengths and weaknesses based on the comments provided. Starting with the strengths:

1. Welcoming and accommodating: One customer mentioned that Turbo Nails place is welcoming and accommodating. This indicates that the staff is friendly and makes an effort to create a positive environment for customers.

2. Meticulous and careful: Another comment mentions that a staff member named Dara is meticulous and careful. This suggests that the employees at Turbo Nails place pay attention to detail and take their time to ensure high-quality work.

3. Excellent work at a nice price: One customer praises the quality of work at Turbo Nails place and mentions that the prices are reasonable. This indicates that the salon offers good value for the price paid.

4. Skillful and polite staff: Another customer compliments the staff's skills and politeness. This suggests that the employees at Turbo Nails place are talented, well-trained, and treat customers with respect.

5. Clean and convenient location: A comment states that Turbo Nails place is always clean and conveniently located next to a Starbucks. This indicates that the salon maintains a clean and hygienic environment, which is important for customers' comfort and satisfaction.

6. Good job shaping nails and long-lasting results: A customer mentions that Turbo Nails place does an excellent job shaping their nails, and the results last without chipping or breaking. This suggests that the salon has skilled technicians who can shape nails according to customers' preferences and provide durable manicures.

Despite these strengths, there are also some weaknesses that should be addressed:

1. Lack of response to complaints: A customer mentions that they experienced peeling nails after a week and reached out to Turbo Nails place but did not receive a response. This indicates a lack of customer service in addressing and resolving complaints promptly.

2. Inconsistent pricing: One customer mentions that they were overcharged for a nail fill. This highlights a weakness in Turbo Nails place's pricing transparency and consistency. Customers should be informed of the exact cost before receiving services to avoid any misunderstandings or surprises.

3. Unpleasant experience for children: A customer mentions that their child had an unpleasant experience at Turbo Nails place, with staff members being unfriendly and not speaking to the child. This suggests a lack of attention to customer service, especially when it comes to providing a positive experience for children.

4. Lack of ambiance and relaxation: Another comment mentions that Turbo Nails place lacked ambiance and created a non-enjoyable experience. This suggests that the salon may not prioritize creating a relaxing atmosphere for customers, which could impact customer satisfaction.

In conclusion, Turbo Nails place has strengths such as a welcoming and accommodating atmosphere, meticulous staff, excellent work at reasonable prices, skillful and polite staff, and a clean and convenient location. However, weaknesses include a lack of response to complaints, inconsistent pricing, an unpleasant experience for children, and a lack of ambiance and relaxation. Addressing these weaknesses could help Turbo Nails place improve its overall customer experience and satisfaction.

Best TL Reviews

1st place I ever got a pedicure several years ago and had a wonderful experience. (I HATE people touching my feet!) I made a point to continue getting pedicures every 5-7wks and enjoy it each time. Tried another salon and didn't have a good experience, so maybe I'm spoiled now? Lol. Very welcoming and accommodating.

Dara was my guy. He was meticulous and careful. Quiet and I liked him a lot. Excellent work, and at a nice price.

*** Update and edit***

Just under one week after getting my nails done, they started peeling up, from the tips. I called and left a message to ask what their policy was about it- what I should do, but I didn’t hear anything back. Longevity of wear is why we get the gel, right? Nocked down to 3 stars from 5... I may or may not try again.

Donna is amazing! She’s fast, efficient, super friendly and takes the time to listen to my requests as well as letting me know what works and what doesn’t. I always look forward to my appointment with her every 2 weeks! 20/10

They do the best job shaping my nails. Period. Very nice and they also last without chipping or breaking (without being unreasonably thick). This will be where I come from now on. But make sure to ask how much $$ it will be before you get them done. I was charged $36 for just a fill when it should have been $26

This place is always clean. The staff is so talented it's so fun watching work. They have so much skill. They are always polite and get you finished fast without feeling rushed. Prices are reasonable. Super convenient to be right next to a star bucks. Makes for a perfect girls day. I will always pick this place over any others.

Okay for a basic pedicure. Good price. Got in right away. No lines. Convenient.

I brought my kid here and it was not a fun experience. There was no music - just sat in silence , the lady doing my kids nails wouldn’t even speak to her - they were not friendly at all . I wouldn’t ever consider returning - the workers seemed unhappy or bothered we were there . I work in the service industry and shocked people go here .

Love a good sign on the wall pretty much demanding cash tip. Just completely unrelaxing non enjoyable experience.

Awesome place. Go here everytime no matter the distance. I make the trip. John is awesome with nails and the ladies are my go to for pedis. They always do a great job. Took me 3 nail salons to find mine and I finally did.