Quick Facts About Nail Royalty
Nail Royalty Place is a nail salon that boasts several strengths based on the comments provided. One of its strengths is the cleanliness and well-maintained environment. Customers have praised the salon for its cleanliness, which contributes to a pleasant experience. Additionally, the salon's location is considered advantageous as it is situated next to a donut shop, diner, and bank. This convenient location provides customers with options for food and banking services, making it convenient for them to visit the salon.
Another strength of Nail Royalty Place is its friendly and helpful staff. Numerous comments highlight the staff's friendliness and helpfulness. This positive and welcoming attitude can enhance the overall customer experience and make customers feel valued. Additionally, the staff's expertise and skill in providing high-quality nail services are mentioned positively. Customers have appreciated the range of color and fill options, catering to various preferences. The inclusion of a wine bar is also mentioned as a unique and appealing feature.
However, some weaknesses of Nail Royalty Place can be identified from the comments. One recurring complaint is the poor quality of certain services. For instance, one customer mentioned receiving a quick and unsatisfactory gel manicure that chipped and peeled within a few days. Another customer expressed disappointment with their nails chipping and peeling within two weeks. These experiences suggest that the salon may need to improve its technique and attention to detail when performing nail services to ensure longer-lasting results.
Another weakness highlighted in the comments is the staff's behavior. While some customers appreciate the friendly and efficient nail technicians, others mention encountering rude and unhelpful staff members. This inconsistency in customer service can create a negative impression and impact the overall experience for some individuals.
Pricing also emerges as an area of concern. One customer reported being overcharged compared to a previous visit and feeling dissatisfied with the overall value for money. This suggests that the salon may need to address discrepancies in pricing and ensure consistency in their services.
In terms of time management, a few customers expressed concerns about the speed of the services provided. While some appreciated the efficiency, others felt that their services were rushed. This disparity in time allocation for services can be considered a weakness, as it may affect the overall customer experience and satisfaction.
Furthermore, there is a mention of the salon's location being in a "sketchish" shopping center. Although this comment does not provide significant detail, it suggests that the salon's exterior or surrounding area may not make a positive first impression on potential customers.
In conclusion, Nail Royalty Place offers several strengths such as a clean and well-maintained environment, friendly and helpful staff, and a range of nail services. However, there are also some weaknesses, including complaints about the quality of certain services, inconsistency in customer service, pricing discrepancies, time management issues, and potential negative first impressions due to the location. These weaknesses should be considered for improvement in order to enhance the overall customer experience and satisfaction at Nail Royalty Place.
Best TL Reviews
Nail Royalty is a very clean, very well kept nail salon. They have lots of parking, and a great location, right next to a donut shop, diner and Wells Fargo Bank. The staff here is very friendly and helpful, and do a great job for all your nail needs. They have lots of color and fill options, they do both fingers and toes. They even have a wine bar.
I hate to leave bad reviews and I hope this was a one off but I got a terrible manicure there last Sunday. I went in for gels and it was the quickest mani I’ve ever gotten. Within two days one nail had chipped, which happens sometimes so I didn’t think much of it, however by Friday the polish was peeling up on half of my fingers and by Saturday I had to go and trim the polish off which left me with the manicure in the photos. I did not have to “peel” them off. Anyone whose ever gotten a gel manicure knows that peeling them off literally rips the top layer of nail off (which is why they usually last so long). These just floated off by themselves. Not sure if they didn’t fully prep my nails or what. On top of that, most of the staff was pretty rude and seemed super annoyed by everyone. The younger girl employee who did my moms nails was super friendly, but other than that, I felt like an inconvenience the entire time. Would not recommend.
Just what I needed! Was super happy with how my full set and pedicure turned out. I recommend calling ahead of time to see how busy they are if you plan on dropping in. My mom and I were checked in/seated with our foot baths all ready for us within 5 min of arriving and smoothly transitioned over to get our nails done after. They have beverages including 21+ options and their massage chairs are the comfiest I’ve been in by far. Nail techs were super nice and efficient. I don’t usually write reviews but thought I’d share, I will be a returning customer.
Chuong is amazing! He did my nails the week of my engagement and they were absolutely perfect! I’ve been there 3x already and I’m always impressed with the whole salon. I LOVE that they also sell mimosas! Cheers!
I sent my aunt here because it’s close, the girl that did her nails did NOT share her name, asked one question, and then spoke in her language to another girl, the nails look awful, and they charged her, $32.00. For color and 2 replacements, I went and had mine done, prior to this and was charged $35.00 for a fill and polish. This place over charged my aunt and we’re very rude to her. I do NOT recommend this nail salon. I found another place I go and for $40.00 I get conversation, a wonderful job and they listen to what I wanted . Nails royality, does what they want the way they want and do not care about their client. I DONT RECOMMEND THIS SALON
CP
I have gone to Nail Royalty a few times. My regular nail tech, Tran was gone on a day I needed my nail done so I was given the owners daughter. Within two weeks my nails began to chip and peel. I even have photos. I tried to discuss this with the owner, Tina and was told by her that this is normal after two weeks. I ave gone to other nail salons in and out of state and usually my nails last four to six weeks which I realize that it is really stretching it. Sorry but there are far better nail salons around.
Receptionist is friendly and helpful. Arrived and the place was pretty empty for a Saturday morning, got paired with an older male nail tech. Place is clean and spacious. Ample parking in business strip. My appointment was at 11:15AM I chose a nail color and he got to work by 11:20. The entire process once I soaked my feet to finished was just about 15 mins. Basic pedicure for $35. He did a good job but any other pedicure I have had has been more time soaking. More time spent on nail maintenance, not much buffing or filing. He didn’t do a clear coat before the polish. My feet are pretty easy to clean up since I have minimal calluses but I wished he spent more than 15 mins on my entire pedicure experience. It’s a treat to get these types of services and if it isn’t a wow experience I won’t be motivated to come back. Read many great reviews by others maybe they can consider my review.
Wow...had the best pedicure EVER! My technician was so good, nails look great and she took time when massaging my sore feet. Very clean and beautiful space. (Don't be put off by the sketchish shopping center it is located in).
Place Pictures
Nail Royalty Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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