Head Shots Barber Shop

+1 816-726-2431

11029 East 23rd St S, Independence, MO 64052 United States of America

Open Today: -

Quick Facts About Head Shots Barber Shop

Strengths:

1. Skillful and attentive barbers: Multiple comments mention that the barbers at Head Shots Barber Shop are skilled and pay attention to detail. Customers appreciate the precision and quality of their haircuts.

2. Clean and well-maintained shop: The shop is described as clean and well-kept, which adds to the overall positive experience of customers.

3. Accommodating appointments: Some customers appreciate that they were able to make appointments and avoid waiting times. This shows that the shop offers flexibility and convenience to customers who prefer to schedule their visits.

4. Affordable prices: Customers mention that the shop offers reasonable and affordable prices, making it accessible to a wide range of customers.

5. Friendly and welcoming atmosphere: Multiple customers comment on the friendly and welcoming nature of the barbers at Head Shots Barber Shop. This creates a comfortable environment for customers and encourages them to return.

Weaknesses:

1. Long waiting times: One customer mentions that the wait to get a haircut was excessively long, requiring them to visit the shop multiple times before being served. This suggests a need for more efficient processes to manage the flow of customers.

2. Limited availability: Another customer expresses frustration about not being able to get a haircut because they didn't have an appointment, even though there were idle barbers. This indicates a lack of flexibility or understanding in accommodating walk-in customers, potentially leading to customer dissatisfaction.

3. Lack of communication: Some customers mention feeling disregarded or ignored when they entered the shop without an appointment. This highlights a possible communication issue between the barbers and customers, creating a negative impression and potentially discouraging future visits.

4. Overconfidence or arrogance among barbers: One comment points out that some barbers seemed to have an inflated sense of self-importance. This could negatively impact the customer experience and create a less welcoming atmosphere.

5. Inconsistent customer service: While some customers had positive experiences with the barbers, others felt like they were treated poorly or judged. Inconsistent customer service can lead to a lack of trust and discourage customers from returning.

Overall, Head Shots Barber Shop has several strengths, such as skilled barbers, a clean environment, accommodating appointments, affordable prices, and a friendly atmosphere. However, there are weaknesses that need to be addressed, including long waiting times, limited availability for walk-in customers, communication issues, potential arrogance among barbers, and inconsistent customer service. By addressing these weaknesses and building upon their strengths, the shop can improve the overall customer experience and satisfaction.

Best TL Reviews

Wait was way too long to get a cut. Went there for 3 days in a row only to find that there was a line of people in front me each day!

I recommend they get another barber so they can get more people done in a reasonable amount of time.

First time bringing my son to this shop, called made a 10:00 appointment with Mr. Tony for the next day. Arrived on time had no waiting time my son was in the chair and I tell you his cut was so crispy, his line was perfect and crispy very nice guy. Shop was clean will be back

Tony was able to squeeze me in when I walked in on a busy Saturday morning after being turned away from a half dozen other places.

Plus he gives an incredible cut. 10/10 and I will be back

Awesome place,took my son and his hair looked so amazing when we left. Didn't take long either,make an appt????????

Good place for everyone...affordable and friendly...owner Tony doing his thing for a long time...history for independence barber shop

Didn't realize it was right down the street from where I live, friendly barbers and very affordable, and very good barbers

Dre Has cut my hair twice and done exactly what I envisionedboth times. Great attention to detail. These guys really take their time and do a good job. They take their craft seriously. Talented group of guys.

Went there to get my son's hair cut twice and both times and they looked at me like I was an alien when I walked through the door. Then I was informed that he couldn't get his hair cut because I didn't have an appointment but ther was atleast 2 barbers sitting down playing on their phones. I know the barber shop movies got barbers feeling themselves but you are not curing cancer bruh.... Get over yourself