Quick Facts About Ophelia's Nails & Day Spa
Ophelia's Nails & Day Spa has received a range of reviews from customers, highlighting both strengths and weaknesses. In order to provide a comprehensive analysis, the strengths and weaknesses of the establishment will be discussed in detail.
Starting with the strengths, one common theme mentioned by multiple customers is the relaxing and quiet atmosphere of Ophelia's Nails & Day Spa. This is seen as a positive attribute, contributing to the overall experience and ensuring a peaceful and enjoyable visit for customers. Another strength highlighted is the quality of the pedicures offered by the establishment. Customers express satisfaction with the service, praising the massages and the skill of the nail technicians. The positive review specifically mentions Tammy, who did an "amazing job" on the pedicure.
Furthermore, the range of services offered by Ophelia's Nails & Day Spa is regarded as a strength. Customers mention a variety of services including manicures, pedicures, full sets, eyebrows, and massages. This diverse offering positions the establishment as a comprehensive day spa, catering to various beauty and relaxation needs.
The staff at Ophelia's Nails & Day Spa also receive accolades for their friendliness and ability to create a welcoming environment. Customers appreciate the staff's sense of humor and positive attitude. Additionally, their expertise in handling young children is noted positively, further contributing to a family-friendly atmosphere.
Moving on to the weaknesses, one of the main concerns raised by customers is the language barrier. While some customers mention difficulties in understanding the staff at times, it is acknowledged that they mean well and have good intentions. However, the language barrier can lead to misunderstandings and potentially impact the quality of service provided.
Another weakness highlighted is the rushed nature of the service. Despite generally positive experiences, some customers express feeling hurried during their visits. This can potentially impact the level of attention and care given to customers, particularly when receiving more intricate services such as full sets. One customer mentions feeling like the technician did not take enough time on her new full set, indicating a possible lack of attention to detail.
Another significant weakness mentioned is the issue of over-application of glue during nail services. This has resulted in discomfort and even injury for some customers. The reviews mention excessively thick tips and difficulty in removing excess glue, leading to peeling skin and bleeding. This highlights a need for improvement in the technique and attention to detail of the technicians in order to avoid such discomfort and potential injuries.
In conclusion, Ophelia's Nails & Day Spa has several strengths that contribute to the positive experiences of its customers. These include the relaxing atmosphere, skilled pedicure services, diverse range of offerings, friendly staff, and ability to cater to families. However, there are some areas that need improvement, such as addressing the language barrier, ensuring customers receive adequate attention, and improving the technique and precision of nail services to avoid discomfort and injuries. By addressing these weaknesses, Ophelia's Nails & Day Spa has the potential to further enhance its reputation and provide an even better experience for its customers.
Best TL Reviews
I took my wife to get a pedicure and this place is amazing! Highly recommend. I ended up getting a pedicure myself too. This place is great, it’s quite, relaxing, great massages and the staff is very nice and they make you laugh????????
Tammy did my pedicure and she did an amazing job!
I probably won't give it another chance. The pedicure was great. I got my nails done as well, and she was okay except for the amount of glue under my nail and the tips being a little thick. I have so much glue under my nail even after she filed them that it peeled some skin off, which of course hurt. Nails are cute from a glance but were really thick and not completely even.
I've have enjoyed this place for many years! Manicures, pedicures, full sets, eyebrows, massages, massage chairs. It is really is a day spa! The staff are always friendly, if a little hard to understand at times, but they mean well and want their customers to be happy. Sadly, I felt a little rushed when my husband, daughter, and myself came in. I feel like she didn't take the proper amount of time on my new full-set. However, she did wonderful with my 2 year old daughter, and even added dots to her nails! My daughter sat really well for a 2 year old too!
The worst experience I ever had, the nail tech cut my skin on three fingers and I was bleeding, couldn't understand English when I was explaining what I want. I am going to attach photos of my nails, hopefully it'll stop someone from going there and ruining their nails
Absolutely love this establishment. Sue and Tamy are amazing. Between my nails and waxing they always have me leaving here looking a 10. Not only do they do beautiful work they deliver great quality that last. I highly recommend them.
Customer servive was wonderful, nails were cute! Place was nice and clean, they used the liners for the pedicure bath which I definitely like! I wont go to somewhere that doesnt have them!! Would recommend!!
Always the best service here! I love the way my toes look after I'm done.
Amazing service! Will definitely be returning when I need my next fill.
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Ophelia's Nails & Day Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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