Quick Facts About Black Hair Salon Las Vegas ~ Continental Studio of Beauty Hdq Maxxie Posh
Black Hair Salon Las Vegas - Continental Studio of Beauty Hdq Maxxie Posh place has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the salon, we will analyze the feedback provided.
Starting with the positive comments, many customers praised the welcoming atmosphere of the salon. The staff, including Diamond and Chandra, were commended for their excellent customer service and making customers feel comfortable. This demonstrates a strength in creating a friendly and inviting environment for clients.
Additionally, the salon was praised for its expertise in black hair care. Customers highlighted the skills of the stylists in various services such as braids, weaves, perms, color, and haircuts. The fact that this salon specializes in black hair care is a notable strength, as it indicates that they have experience and knowledge in the specific needs and styles of black hair.
Furthermore, Miss Josephine was specifically mentioned for doing a spectacular job on a silk press. The positive outcomes of the hair services, including the style lasting for several weeks, are indicative of the salon's proficiency and skill in delivering high-quality hair treatments.
Another strength of the salon is the longevity of its presence in the Las Vegas community. Having been established in 1967 suggests that the salon has built a reputation and loyal customer base over the years.
However, there are also some weaknesses pointed out by dissatisfied customers. One customer complained about the lack of professionalism and poor service, including the hairdresser being an hour late and not apologizing for the delay. This reflects a weakness in punctuality and customer service, which are crucial aspects of running a successful salon.
Another negative comment highlighted a particular hairstylist who was perceived as being rude and unprofessional. This criticism suggests a weakness in maintaining a respectful and pleasant interaction with customers. It is essential for a salon to ensure that all staff members have good customer service skills and treat their clients with respect and kindness.
Additionally, there was a complaint regarding inaccurate pricing and overcharging. This weakness implies a lack of transparency and fair pricing practices, which can undermine trust between the salon and its clients.
Lastly, a customer expressed dissatisfaction with the management's response to negative feedback, mentioning a lack of professionalism and class. This indicates a weakness in handling customer complaints and suggests a need for improved customer service training and conflict resolution skills among the management and staff.
In conclusion, Black Hair Salon Las Vegas - Continental Studio of Beauty Hdq Maxxie Posh place has strengths in creating a welcoming environment, expertise in black hair care, and delivering high-quality results. However, weaknesses in punctuality, customer service, pricing transparency, and conflict resolution were also highlighted. Addressing these weaknesses would significantly improve the overall customer experience at the salon.
Best TL Reviews
I always decide whether or not i’ll be back at any establishment in my first few minutes of being there and fortunately this was the case here. Very nice salon and I felt welcomed! Diamond did an excellent job! She gave me knowledge about my dreads and washed my hair thoroughly. We also chatted a bit since I’m also new to Vegas all the way from New York! will definitely be coming back! #VeryHappyCustomer ????
The best black hair salon in Las Vegas, They are black hair stylist specializing in black hair care. They opened in Las Vegas in 1967. At this hair salon they have Excellent customer service and are the Best at what they do. Whether you need braids, weaves, perms, color, hair style or hair cut, call Josephine and set your appointment & they also accept walk-ins.
This Lady! Please I Beg you. Don't go here! She comes off as a nice person but is one of those Nice Nasty Christians! It's really sad! I got a weave and she never cut the weave she wrapped 2 bundles in my hair no cut no measured. And Charged me $460! I pray the Lord Handle Her. I did not get a refund or did I get any money back said! This was my first time getting a weave horrible experience!
Poor service hair dresser was an hour late did not apologize for being late I asked for a black hair rinse she put a permanent dye in my hair got black dye all over me had to go home and shower to get it off ruined my jewelry and her response was oh I didn’t know you had jewelry on she quoted me one price but changed the price once it was time to pay and charged me way more than what her service was worth! Then they claim to be children of God but act nothing like Christ! No humility no kindness or consideration of one time or money just out for every dollar they can get. No blessing will ever come out of this business! First impression are everything and this was the worst experience I’ve had since relocating here. I hope the other black salons here are better than this one and appreciate their clients without clients you wouldn’t have a salon! Please leave Jesus name out of your mouth when your speaking because you give a very bad representation of who Jesus is! God saw everything you did today how you damaged my personal items over charged me and ignored me as I sat waiting for you texted on your phone when you were supposed to be serving me ! So when you start having trouble just know that God is paying evil for evil!
Miss Josephine did a spectacular job on my sister and I hair. We got a silk press. I was extremely nervous due to being natural with no heat on my hair for 3+ years. We were in love with our hair & it lasted 3+ weeks. I did not mind the price bc my hair is thick and long. I will be returning again. The atmosphere was welcoming and accommodating.
It’s always so welcoming and friendly. I always feel comfortable coming here and Chandra does an amazing job on my hair. I am so happy that I found a place in Vegas that does amazing hair and are really amazing people always laughing and having fun. The atmosphere is amazing ❤️❤️❤️
The owner of the shop Shawn completely revamped my lace closure ! She is amazing ! Everyone in the shop is really nice it was my first time in Vegas and being there for the first time it was like I knew these ladies my whole life! Warm welcoming and so talented. All of their work is amazing ! I need to go back too so I can get some box braids from Bri !
And I won't be using this buisness. Smh the way the response is from the management is really disturbing, because if someone doesn't like something doesn't mean you snap. Black buisness owners need basic trainning on customer service.. This is why we can't keep a buisness. No customer service skills. No CLASS!!
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Black Hair Salon Las Vegas ~ Continental Studio of Beauty Hdq Maxxie Posh Info
Amenities
From the business
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Identifies as Black-owned
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Identifies as women-owned
Health & safety
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Appointment required
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Mask required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Wi-Fi
Planning
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Appointments recommended
Payments
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Cash-only
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 03:00 PM |
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| Tuesday | 08:30 AM - 06:00 PM |
| Wednesday | 08:30 AM - 06:00 PM |
| Thursday | 08:30 AM - 06:00 PM |
| Friday | 08:30 AM - 06:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
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Location
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