Quick Facts About Diamond Nails & Spa
Diamond Nails & Spa has both strengths and weaknesses based on the comments provided. In order to provide a comprehensive analysis, we will examine each comment and highlight the key strengths and weaknesses that can be derived from them.
1. Comment: "Very unprofessional business...made my nails look a mess...if I wanted them fixed I have to pay for the nails they already did terribly"
- Weakness: Unprofessionalism of the staff
- Weakness: Poor quality workmanship
- Weakness: Lack of customer service and unwillingness to rectify mistakes
2. Comment: "A gentleman did my pedicure...quality I received...steady hand...attentive to detail"
- Strength: Skilled and attentive staff
- Strength: High-quality workmanship
- Weakness: Higher than expected price
3. Comment: "I absolutely LOVE coming here!...professional staff...assortment of services"
- Strength: Professional and friendly staff
- Strength: Wide range of services offered
- Strength: Good customer service
4. Comment: "Rude...try and cheat...not sanitary...board of health needs to look into this salon"
- Weakness: Poor customer service
- Weakness: Attempt to overcharge customers
- Weakness: Lack of proper sanitation practices
5. Comment: "The service never disappoints...friendly and good customer service"
- Strength: Consistent high-quality service
- Strength: Friendly and professional staff
6. Comment: "Their work is of very poor quality...broke within 4 days...nail popped off"
- Weakness: Poor quality workmanship
- Weakness: Nails do not last long
7. Comment: "Awful!...explained what I wanted and made an appt...told couldn't do a overlay"
- Weakness: Inability to accommodate specific customer requests
- Weakness: Lack of communication regarding nail service availability
8. Comment: "They always get me taken care of!...never been disappointed"
- Strength: Reliable and consistent service
- Strength: Customer satisfaction
Based on the comments, it is clear that Diamond Nails & Spa has some significant weaknesses. The unprofessionalism, poor quality workmanship, and lack of customer service highlighted in some of the comments are major concerns. Overcharging customers and unsanitary conditions are additional issues that need to be addressed. However, it is important to note that there are also some strengths, such as skilled staff members, a wide range of services, and positive customer experiences.
In order to improve, Diamond Nails & Spa should address the weaknesses by addressing the unprofessional behavior, improving the quality of their workmanship, and providing better customer service. Additionally, they should ensure that they are charging customers correctly and maintain proper sanitation practices. By addressing these issues, they can create a better overall experience for their customers and potentially attract new ones.
Best TL Reviews
Very unprofessional business the lady called me names in another language also made my nails look a mess one of my fingers are pointing the opposite way because it’s so crooked. I even talked to the owner about it they said I was being difficult. They said if I wanted them fixed I have to pay for the nails they already did terribly and if they redid the nails. I will not be going back ever and you shouldn’t go!!
First time visiting this shop. I had a pleasant experience. A gentleman did my pedicure with a sugar scrub and paraffin wax. The price was higher than I expected, but the workmanship was on par with the quality I received. He had a steady hand for my French tips and he was very attentive to detail. I'm glad I didn't read the reviews prior to visiting.
I absolutely LOVE coming here! I am always pampered. They offer professional staff, beverages, and an assortment of services. I won't share my techs name, but she does surgery every time! I absolutely love her! Come by and see for yourself ????
They are rude and they will try and cheat u! Just received a full set 1.5 weeks ago they tried to charge me for extra length. And when I caught it they tried to tell me thats the policy. Also not sanitary had to tell them to clean the pedicure drain b4 I put my feet in, the board of health needs to look into this salon. Make a pop up visit. Guarantee they will shut down.
The service never disappoints my daughter and I go here for our quarterly manicures and pedicures. They always bring her designs to life with gel polish. Friendly and good customer service.
Their work is of very poor quality. One of my $67 s-n-s nails broke within 4 days. The repair was $7. Then one of the other nails popped off like it was a press on nail. Save your time and money.
Awful! I’m very particular about nails. Explained what I wanted and made an appt. After coming back waited 30 mins to sit down and told couldn’t do a overlay. Everybody does not like tips ons nails. Tried to give them a chance since this shop is in the area. However, I will continue to travel 30mins to my OG nail tech!!! If you have particular needs this is NOT the shop!
They always get me taken care of! Abby does my nails and Cindy does my pedicures. I've never been disappointed.
Diamond Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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NFC mobile payments