Mo Nails & Spa

+1 417-885-8095

319-F E, E Battlefield Rd, Springfield, MO 65807 United States of America

Open Today: -

Quick Facts About Mo Nails & Spa

Mo Nails & Spa has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the place, we will analyze the comments and identify recurring themes.

Starting with the strengths, customers have praised the pedicures at Mo Nails & Spa. One customer describes them as "awesome" and another states that they received the "best pedicure in Dunedin." This indicates that the salon is proficient in providing pedicure services and has staff members who are skilled in this area.

Several comments highlight specific nail technicians who are praised for their work. Sandy is mentioned as doing a "perfect job every time" and John and Sandy are described as "great." This suggests that there are talented and experienced nail technicians at Mo Nails & Spa who consistently deliver high-quality work.

The comment praising the owners as "amazing people" indicates that Mo Nails & Spa fosters a positive and welcoming environment. Having owners who are attentive and personable can contribute to a positive overall experience for customers.

Another recurring theme in the comments is the variety of services offered at Mo Nails & Spa. Customers mention that the salon is capable of delivering different types of nail treatments, such as acrylics, gel, and deep powder. This indicates that Mo Nails & Spa has a diverse range of services to cater to different customer preferences.

Moving on to the weaknesses, there are negative comments regarding the quality of service and the communication skills of some staff members. One customer mentions that the salon has "really gone down hill" and experienced an issue with their nails, potentially suggesting a decline in quality over time.

Another customer expresses dissatisfaction with the service they received, stating that the technician focused on what was important to them rather than listening to the client's needs. Additionally, the same customer mentions poor work, arguing, and rolling of the eyes by the technician. These comments suggest a lack of professionalism and customer-centric approach from some staff members at Mo Nails & Spa.

The comment about waiting times on weekends indicates that the salon may struggle with managing high volumes of customers. While it is understandable that there may be a longer wait on busy days, it is still a valid concern for some customers who value efficiency.

Lastly, a comment mentions issues with the quality of the final nail design. The customer mentions that the butterfly sticker was applied oddly and that the polish over it was thick. This suggests a lack of attention to detail in the final outcome of the service.

In conclusion, while Mo Nails & Spa has strengths such as expertise in pedicures, skilled nail technicians, commendable owners, and a wide range of services, there are weaknesses to consider. These weaknesses include a potential decline in overall quality, issues with communication and professionalism from some staff members, longer waiting times on busy days, and a lack of attention to detail in certain cases. It is important for the salon to address these weaknesses in order to improve the overall customer experience and maintain a positive reputation in the community.

Best TL Reviews

Pedicures are awesome. I used to go to this place all the time, however here lately they have really went down hill. And now my middle finger is either infected or John ripped a hang mail. Not really sure what happen. I do not recommend this place if you are getting acrylics. Go elsewhere!!!! What I asked for and what I got….

Omg I love my nails they are perfect Sandy does a perfect job everytime ????????

Cindy was awesome, best pedicure in Dunedin. I will be back. Thank you Cindy!

Finally found a nail salon worth going to! John,Sandy & Julie are fantastic at anything you want! Yes there is a little wait on the weekend. But what do you expect on the day everyone is off! Remember nothing good is quick & Nothing quick is good!

They are the absolute best. The owners are amazing people and their work is top quality.

2 hours plus and not good result. Seems focus on what is important to him not the client. He kept wanting to file down my natural nails while o told him I am trying to grow them out longer. Very poor work and just keeps on wanting to argue and proof his work when all he needs to do is listen. He even rolled his eyes at me when I asked for his feedback. This was my second time here.. first time I had the gel polish and he cut me and this time I thought I try the deep powder. I don't plan on Using them again unless I am desperately in need of getting my nails done and there is no one else available. I took this picture in the parking lot after leaving the shop. Not worth it even if it was free but it wasn't off cause.

John and Sandy are great. Everyone else is good also, just harder to communicate with. Always a great job and love the pedicures.

My pedicure was fantastic. I got a full set with gel and a butterfly sticker thing. The nail tech was gentle and took her time. The shape is nice but the butterfly is on kinda weird and the polish over it is thick. Other than that I will go again.