Quick Facts About Pearl Nails
Strengths:
1. Quality gel manicures: One customer mentioned that their partner's gel manicure turned out great, indicating that the salon offers high-quality gel manicures.
2. Talented nail technician: Multiple customers praised the skills of the nail technician named Mai, stating that she is the best they have encountered. This showcases the talent and expertise of the salon's staff.
3. Friendly and welcoming atmosphere: Several comments highlight the friendly and welcoming atmosphere of Pearl Nails place. This creates a positive customer experience and encourages repeat visits.
4. Quick and efficient service: A customer mentioned that their visit was quick and clean, suggesting that the salon provides efficient service without compromising on quality.
5. Good customer service: Many comments express satisfaction with the customer service provided by the staff at Pearl Nails place. Customers have built a rapport with the staff and feel comfortable returning to the salon regularly.
6. Attention to detail: A customer mentioned that they felt the technicians did a good job at getting every part of their nail during a pedicure. This indicates that the salon pays attention to detail and strives for thoroughness to ensure customer satisfaction.
7. Long-lasting results: One customer shared a photo of their nails two weeks after getting them painted and mentioned that they still looked pretty good. This suggests that the salon uses quality products and techniques that result in long-lasting results.
Weaknesses:
1. Inconsistent quality: One customer expressed disappointment with their short acrylic nails, citing issues with messy cuticles and mismatched points. This indicates that there may be inconsistencies in the quality of nail services provided by different technicians.
2. Aggressive nail filing: Another customer mentioned that their technician filed their nails too aggressively, causing them to bleed. The fact that the technician did not acknowledge or apologize for the incident suggests a lack of professionalism and attention to customer comfort and safety.
3. Lack of communication and resolution: The customer who experienced the aggressive filing and bleeding did not mention it to the technician or staff, possibly because they felt uncomfortable or did not want to make a scene. This highlights a potential weakness in the salon's customer service and communication, as the issue was not addressed or resolved.
In conclusion, Pearl Nails place has several strengths, including high-quality gel manicures, talented and friendly nail technicians, efficient service, good customer service, attention to detail, and long-lasting results. However, there are also weaknesses in terms of inconsistent quality, aggressive nail filing, and a lack of communication and resolution for customer issues. Overall, the salon seems to have a positive reputation, but efforts should be made to address and improve upon the weaknesses mentioned.
Best TL Reviews
My partner got a gel manicure that turned out great and I got some short acrylic points in black. I'm honestly a little disappointed. They are messy around the cuticle, not all the points match (though the differences are subtle) and at one point my tech filed my nails so aggressively that he broke the skin and I bled a little. I didn't want to make a scene so I didn't mention it but he didn't even acknowledge it and certainly did not apologize. I'm still giving it 3 stars instead of one because as I said my partners nails turned out well.
My go to nail technician Mai is awesome. I've had a lot of pedicures in many cities and hands down, Mai is the best! I still drive 30mins for my appointments.
First time here and it’s very friendly and Mai knew what to do. Quick and clean & I loved my set !
I literally love this place. I’ve been a regular since October 2020 and Mai has always made my ideas come to life! She is amazing and everyone there is so friendly.
Trinity did a gorgeous job on my nails! I'll definitely be returning to this salon!
Amazing service !! Walked in nervous but walked out confident that I found a nail salon in Washington when I visit !! I have small hands so I was really hoping they make my nails small lol! Went very good !
Good service and value! My wife and I come twice monthly. Gotten to know that staff and won’t go anywhere else.
This place did a good job on my pedicure. I got the most simple package which included a salt scrub and massage before they paint your toes. I got a color that I really liked and I felt that they did a really good job about getting every part of my nail. Another place I went missed the side of my nail. Even two week out after going on vacation they still look pretty good. The photo is from two weeks after I got them painted.
Place Pictures
Pearl Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places