Style America

+1 575-525-2025

2509 N Main St Suite B-1, Las Cruces, NM 88001 United States of America

Open Today: -

Quick Facts About Style America

Style America has both strengths and weaknesses based on the comments provided. These strengths and weaknesses will be discussed below.

Strengths: 1. Skilled stylists: Many customers expressed satisfaction with the stylists at Style America, praising their professionalism and skill. Customers appreciate that the stylists are able to understand their desired hairstyles and deliver consistently good results. This indicates that there is a level of expertise among the staff at Style America.

2. Clean and spacious facility: Several customers commented on the cleanliness and size of the salon. This suggests that Style America prioritizes cleanliness and provides a comfortable environment for its customers. A clean and spacious salon can contribute to a positive customer experience.

3. Good customer service: Despite the negative comment about the attitudes of the staff, other customers have mentioned positive experiences with the customer service at Style America. They have received pleasant and professional service, such as stylists asking the right questions and providing recommended hairstyles. This indicates that Style America possesses good customer service skills.

4. Long-standing customer loyalty: Some customers have been visiting Style America for years, which suggests a level of trust and loyalty towards the salon. The fact that customers continue to patronize the salon for a long period of time indicates that Style America has provided consistently good service in the past.

Weaknesses: 1. Overbooking and turning away customers: A major weakness identified in the comments is the issue of overbooking and turning customers away. This has resulted in inconveniences for customers who had made prior appointments and had to find alternative salons. This inconsistency and lack of consideration for customers' time is a detrimental aspect of Style America's service.

2. Limited staff availability: One customer mentioned that they only had one stylist on shift, whereas another salon had four stylists available. This implies that Style America may not have enough staff members to accommodate the demand, leading to longer wait times or turning away customers. Insufficient staff availability can negatively impact customer satisfaction and the overall efficiency of the salon.

3. Attitude problems: One customer complained about the poor attitudes of the staff, stating that they did not apologize for wasting customers' time. This implies that there may be issues with the professionalism and demeanor of some staff members at Style America. Unfriendly attitudes can create a negative atmosphere for customers and result in them seeking services elsewhere.

In conclusion, Style America has a number of strengths, including skilled stylists, a clean facility, good customer service, and long-standing customer loyalty. However, there are also several weaknesses, such as overbooking and turning away customers, limited staff availability, and attitude problems. These weaknesses can have a significant impact on customer satisfaction and may result in customers seeking alternative salons. Style America should address these weaknesses to improve their overall service quality and ensure customer retention.

Best TL Reviews

Unfortunately this place has really started to go downhill.

I’ve been going in there for years with my son and we have decided to find new stylists. On multiple occasions we have booked appointments and when we get there they turn us away saying they are overbooked. They have terrible attitudes and don’t even care to apologize for wasting people’s time. It’s unfortunate. They had only one stylist on shift. Went over to Supercuts and they had 4 and I was in and out without an appt. I think I just found my new spot.

The stylist was very good. She was very professional and explain things as we went along . Would recommend this place to anybody

Every time I get my haircut, I'm never let down. I've been getting my haircut here at this specific location for years! Even if I get a different stylist every time the ladies here do such a great job!

Beverly is a hair wizard. I feel so much more confident and attractive now. I won't go anywhere else!

Very professional and my grandson's stylist already knows how to cut his hair

Desiree took my appointment and so glad she did! Salon was clean, was quiet. Desiree was professional, asked the right questions about how I wanted my hair. It turned out great.

Raeann did such a great job! I absolutely love my haircut! I work at a RV park and I recommend everyone that asks for a hair salon to go here!

I had not been to this particular shop before but the one I have gone to for the last 15 years had closed. I was really impressed with the size and cleanliness of the facility. Erika had been with the other store so I knew I would be happy with her work. I highly recommend this store for haircuts or anything dealing with hair.