Quick Facts About T Nails
T Nails place has received a mixture of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the establishment, we will examine the comments provided.
Starting with the negative comments, it is clear that T Nails place has several weaknesses that need to be addressed. Multiple customers complain about rushed service and poor attention to detail. One customer mentions that their nails were scratched during the manicure and not smoothed out properly. This indicates a lack of precision and care in their work. Another customer states that the owner was rude to their girlfriend throughout her visit, which is both unprofessional and disrespectful. Additionally, there are complaints about the lack of availability and responsiveness from the staff. One customer was unable to schedule an appointment through the website and their phone calls were not answered. Another customer mentions that the owner was rarely present and left them waiting for an hour and a half for their appointment. This suggests a lack of organization and customer service.
In terms of strengths, there are a few positive comments about T Nails place. One customer expresses satisfaction with the service, stating that they did a great job on both their feet and nails. They also mention that the experience was relaxing, indicating a pleasant atmosphere. Another customer commends a specific employee for their professionalism and announces their intention to continue getting fills from them. These positive comments suggest that there are competent and skilled staff members at T Nails place who can provide quality service.
Overall, it seems that T Nails place has more weaknesses than strengths based on the comments provided. The rushed and careless service, lack of availability and responsiveness, and instances of rudeness from the owner are significant drawbacks. These issues can lead to customer dissatisfaction, negative word-of-mouth, and potential loss of business. In order to turn these weaknesses into strengths, several improvements can be made. First, the establishment should prioritize quality over speed and ensure that each customer receives a thorough and satisfactory experience. Second, hiring additional staff members or scheduling more effectively can help alleviate the issue of long waiting times and late appointments. Third, improving customer communication and responsiveness, such as promptly answering phone calls and updating the website's booking system, is crucial for providing better customer service. Lastly, addressing the issue of rudeness from the owner is crucial, as it not only reflects poorly on the establishment but also creates a hostile and unwelcoming environment for customers.
In conclusion, T Nails place has both strengths and weaknesses based on the feedback provided. However, the negative comments highlight several areas that need improvement, including rushed service, lack of availability and responsiveness, and instances of rudeness. By addressing these weaknesses and focusing on delivering quality service and customer satisfaction, T Nails place has the potential to become a more reputable and successful establishment in the future.
Best TL Reviews
they didn’t take they’re time rushed though the process and scratched the f out of my nails during my manicure and didn’t make sure my nails were smooth and even.
They got new owners and they are never there, I made apt with Lynn and I waited an hour and a half, she never showed up. The first time I was there she started my nails then left and did someone else's leaving me sit there. I think I'm done going here. They need to hire more help.
Guess it's back to Evansville again.
Says they are open from 12 to 6 today but I get here to find out its appointments only then try to get ahold of them to see if I can schedule an appointment for today because their website won't let me even book an appointment and they refuse to answer the phones. I know they are there because for 1 the lights are on and 2 there are workers inside.
Love being there great job on feet and nails so relaxing
Love them she did a great job with them very professional!!!! I will be coming back to her for fills from now on ????????????????
The owner was rude to my girlfriend the whole hour and thirty minutes she was there. I called and asked for a refund and the owner told me he did nothing wrong and that if she didn’t like them she could go somewhere else and get them done. I went up to the store and he continued to be rude to me and my girlfriend and finally agreed to take off her nails and give her a refund but still claimed he did nothing wrong.
Very disappointed with this place. It was my first and last time there. I asked for French manicure and the did ombre, it costs more, the nails were so thick they look like bubble nails, my daughters gel polish looked like she did them herself they only gave her one coat and it started peeling off next day. To top it off they charged me $180 twice and when I showed the guy he argued and said no its a preauthorization and will post only once the next day. So the next day I went to bank they confirmed yes they took 180 out 2x and the guy still argued when we showed him proof. Very rude and unprofessional and poor quality. Not the nails I wanted for my wedding.
They do decent on nails but the service is so much worse.
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T Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 02:00 AM - 04:00 PM |
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Location
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