Quick Facts About Star Nails
Strengths:
1. Family-run: The fact that Star Nails is a family-run business can be perceived as a strength. It often signifies a strong sense of dedication and personal investment in the success of the salon. This can contribute to a more personalized and attentive customer experience.
2. Attention to detail: Multiple comments highlight the attention to detail displayed by the salon staff. From painting intricate designs to ensuring that customers receive exactly what they want, this attention to detail can lead to customer satisfaction and loyalty.
3. Skillful nail technicians: Many customers express their satisfaction with the nail technicians at Star Nails. They mention that their nails are done perfectly every time and that they appreciate the quality of the work. Skillful technicians can contribute to the overall reputation and success of the salon.
4. Reasonable prices: One comment mentions that Star Nails offers high-quality work at reasonable prices. This can be a significant strength, as it can attract customers who are looking for value for their money.
5. Excellent eyebrow waxing: One comment acknowledges that Star Nails does an excellent job with eyebrow waxing. This shows that the salon is not solely focused on nail services, but also offers other treatments, which can expand their customer base.
Weaknesses:
1. Lack of ambiance and music: One customer mentioned the lack of music and ambiance in the salon. While this may not be a critical issue for everyone, it can affect the overall experience and make the salon feel less inviting and relaxing.
2. Malfunctioning massage chair: A customer noted that their massage chair did not work properly. This can be a drawback for customers who specifically choose a salon for relaxation and comfort during their treatments.
3. Cracking nails and unsatisfactory pedicure: Another customer complained about their nails cracking after only two days and expressed disappointment with their pedicure. This suggests that the quality of certain services may not be consistent and could lead to dissatisfied customers.
4. Tense atmosphere and unwelcoming experience: A customer expressed feeling awkward and unwelcome during their visit to Star Nails. This indicates a negative customer service experience and can deter returning customers.
Based on the comments provided, Star Nails has several strengths such as being a family-run place, attention to detail, skillful technicians, reasonable prices, and expertise in eyebrow waxing. However, the weaknesses include the lack of ambiance and music, malfunctioning massage chair, inconsistent quality of services, and an unwelcoming atmosphere. Identifying and addressing these weaknesses can help Star Nails enhance their overall customer experience and satisfaction.
Best TL Reviews
Will pick this place over love nail spa anyday. It appears to be family run and they always double check you are getting what you want. They also are physically helpful when it comes to moving around the salon. Got the deluxe pedicure here and I am so pleased with the outcome. I didn't give it a 5/5 star review because there was no music in the salon or ambiance and my massage chair didn't full work but other than that, this is now my go to place.
My nail tech is a amazing!!! Been going here for about 8 years an would never think to go else where. She does my nails in a timely fashion an there perfect every time I leave. Love these ladies!!!
They did an amazing job on my nails! I recommend this salon to all my friends. I got my nails done passed on nezukos from demon slayer I didn't have a picture but they did a great job based on my description.
I love love love love this nail salon. They are always really nice and sweet and they do an amazing job on your nails. I got flowers painted my two of my nails and the attention to the tiny details is so awesome, the tech even painted on green leaves. It may not look like a fancy place but what it lacks in location is made up by the wonderful ladies that work there. *Update* This is still an awesome place to get your nails done.
Love how they do my nails everytime. Excuse the picture im due for fills haha
They also do an excellent job of eyebrow waxing.
Day 2 and my nails are cracked already! And although I got a pedicure, my feet look like they didn't.
Beautiful nails every time. High quality and reasonable prices.
I went with my mother today. The atmosphere is tense. When I get my nails done I like to feel relaxed here, I felt awkward and unwelcome. The nail tech didn’t say much and when I tried to strike up a conversation she was very short with me. My nails look beautiful though. I don’t think I’ll be coming back here.
Star Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places