Quick Facts About Different Strokes
Different Strokes Place is a barbershop that has received mixed reviews regarding its strengths and weaknesses. Based on the comments provided, a comprehensive analysis of the barbershop's strengths and weaknesses can be made.
Strengths:
1. Skillful Barbers: Multiple customers have praised the barbers at Different Strokes Place for their superior skills and ability to provide excellent haircuts. This positive feedback indicates that the barbers possess the necessary expertise to deliver quality results.
2. Efficient Service: Many customers have mentioned the efficiency and timeliness of the service provided at Different Strokes Place. The ability to schedule appointments and minimize wait times is appreciated by customers, as it allows them to manage their time effectively.
3. Clean and Professional Environment: The cleanliness and professionalism of the barbershop have been highlighted by multiple reviewers. A clean and professional environment is crucial for customers to feel comfortable and confident in the establishment.
4. Kid-Friendly: One customer noted that their child was comfortable and pleased with the services provided by their barber. This indicates that the barbershop is accommodating and has created a welcoming atmosphere for children.
Weaknesses:
1. Poor Customer Service: Several customers expressed dissatisfaction with the customer service at Different Strokes Place. One reviewer described the staff as lacking decency and manifesting their ego, while another mentioned the barbers engaging in lower-level conversations and talking negatively about customers after they leave. These negative experiences indicate a lack of professionalism and a disregard for customer satisfaction.
2. Lack of Patience and Attention to Customer Preferences: One customer reported that their barber rushed through the haircut without asking for feedback or satisfaction. This indicates a lack of attention to detail and a failure to prioritize customer preferences and satisfaction.
3. Inconsistent Quality: One customer mentioned that the barber they frequented did a satisfactory job initially but failed to deliver a similar level of service during subsequent visits. Inconsistencies in the quality of service can leave customers feeling dissatisfied and uncertain about returning to the establishment.
4. Unprofessional Conversations: The presence of unfiltered conversations and discussions about customers in the barbershop has been mentioned as a weakness. This creates an uncomfortable and unprofessional environment for both customers and staff.
After analyzing the comments, it becomes evident that Different Strokes Place has certain strengths such as skillful barbers, efficient service, a clean and professional environment, and the ability to cater to children. However, it is also clear that the barbershop has weaknesses in terms of poor customer service, a lack of patience and attention to customer preferences, inconsistent quality, and unprofessional conversations.
To improve the strengths, Different Strokes Place should continue to invest in its skilled barbers by providing ongoing training and education to ensure they stay up-to-date with the latest trends and techniques. They should also maintain their clean and professional environment and prioritize efficiency in their scheduling and appointment system.
To address the weaknesses, the barbershop needs to prioritize customer service by training and holding their staff accountable for providing excellent service to every customer. This includes being patient, attentive to customer preferences, and actively seeking feedback to ensure customer satisfaction. Additionally, discouraging unprofessional conversations and maintaining a respectful and welcoming atmosphere will further enhance the customer experience.
By addressing these weaknesses and building upon their strengths, Different Strokes Place can strive to become a highly recommended barbershop that meets the needs and expectations of its diverse customer base.
Best TL Reviews
So I called about and hour before they closed night before. My son wanted a spiderweb etched in his hair. They guy said not problem. What time works for you tomorrow. I came in with my son. Got him right in and did an amazing job. I’m so mad at myself for not getting the gentleman’s name that did it. But we will be back! You were a life saver for this mom and did an amazing job! I highly recommend them!
Great service and one of the best dads cuts in Central Ohio. Multiple barbers who can do the job well
I stop into the shop every 2-3 weeks. While I typically see my main barber, Cash, I've had great experiences with the other barbers as well. The shop is always clean, professional, and timely. I like that I can text directly with my barber to arrange a plan and always appreciate being able to show up with minimal wait-time. Great spot and superior skill by all barbers on the team!
If you are looking for good haircut with better customer service, stay away from this barbershop. The barbers have no soul, they lack decency, and terrible customer service.The only thing they're good at is manifesting their EGO. Bad haircut with poor customer service.
I never write reviews. I’ve had some really bad customer service experiences and still have never written a review. Just some context to let you, the reader know, that my experience at the barbershop was so bad I needed to share to hopefully keep someone else from experiencing the same.
I’m big on customer service, and the staff at this barbershop have poor customer service. This barbershop is not kid-friendly, and has too many lower-level conversations (I.e., talking bad about customers after they leave the barbershop). Decent cut, not worth the poor service. I will not bring my kids back to this establishment. If you are looking for quality customer service and professionalism, this is not the barbershop for you.
Context:
1. Prior to my kids, getting their haircuts, They were playing video games and the barber made unnecessary comments about video games frying their brains. My kids are very smart and we barely let them play their games. Also, why start our interaction with a negative comment? Many things to say about this, but I’ll move on…..My kids completed their haircuts. The barber isn't patient and rushes to complete the transaction without asking if I (as the parent) am satisfied with my childrens’ haircut.
2. While we were there, a woman and child walk in. They are not greeted; the woman uncomfortably stands near the door with her child, subsequently, after a couple of minutes of awkwardly standing near the entrance and waiting to be assisted by a staff member, the woman is addressed as if she's a nuisance to the shop rather than welcoming her and inquiring about her needs in the establishment. It was sad to watch. Terrible.
3. A gentleman who is going bald asks for a haircut. Once the man leaves the shop, the barber cutting his hair begins to talk about him going bald and it being pointless for him to preserve his hair. Suppose he chooses to shave or keep his hair, It's his personal choice, and he shouldn't be jokingly conversed about after leaving the shop.
4. No filter, women walking back and forth from the BMV were a constant conversation.
Again, if the customer service experience matters to you, DO NOT GO TO THIS BARBERSHOP.
I just moved here from Phoenix. The barber that cut my hair was the first chair when you walk in. I gave them 2 stars because of the average rating of the three times I have been there. The first time I went my hair cut was pretty good. I got a taper, plus I have a fairly thick beard so I’m accustomed to paying top dollar for a great haircut. The first time a fade, hot towel and razor. I was pleased so I took my boys this time. He did an excellent job on my sons but this last time has pushed me to a place in which I probably won’t return. He told me to arrive at 9:45 and he did not show until 10:15. Then he rushed through my haircut, didn’t offer the razor and hot towel, i felt like I wasted my money, and he charged me the same price as if I got the hot towel and razor. He also knew he didn’t do a good job because he didnt even expect a tip. Considering I’ve tipped well each time I’ve come in. I probably will not return due to that experience. I take a lot of pride in my haircut as I do for my boys. I was quite displeased because I thought I had found a legitimate barbershop. I really like the atmosphere as well but customer service is everything. Considering all of this at dinner with friends I explained my experience and one of the ladies with us said she stopped taking her son there because of their inconsistency.
I come here almost every 2-3 weeks to gwt my haircut. The fellas in here truly know how to cut hair and cut hair perfectly. Highly recommend.
My son is very comfortable in the atmosphere here, which says a lot for me. He is also very pleased with his barber Brandon's work. As a busy mom, I appreciate the ease in scheduling appointments and the quick service!
Different Strokes Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 04:00 PM |
| Sunday | Closed |
How to go there
Location
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