Femi Macus Nails

+1 510-482-4567

4195 Park Blvd, Oakland, CA 94602 United States of America

Open Today: -

Quick Facts About Femi Macus Nails

Femi Macus Nails has both strengths and weaknesses based on the comments provided. Starting with the strengths, customers appreciate the great service provided by the salon. They mention feeling accommodated and not rushed, even during busy times. This shows that the staff values customer experience and makes an effort to provide a good service.

Another positive aspect mentioned by a customer is that the salon is friendly and easy to schedule appointments with. This indicates that they have good customer service and are efficient in managing their bookings. Building a good rapport with customers and providing convenience is important for a successful nail salon.

Additionally, one customer claims that Femi Macus Nails is the number one salon in Oakland. This suggests that the salon has a positive reputation among some customers and is known for its quality services.

However, there are also several weaknesses mentioned in the comments. The most prominent issue seems to be the short durability of gel manicures. One customer mentions that their gel manicure only lasts for three days before it starts to chip. This is a significant concern for customers who expect their manicures to last longer, particularly because they appreciate the good service provided by the salon.

Another weakness highlighted is the inconsistency in service quality. One customer mentions that some technicians are careless, while others are excellent. This lack of consistency can lead to customers having mixed experiences, as the quality of service varies depending on the technician they are assigned to. This inconsistency can be frustrating for customers, as they want consistently good service every time they visit the salon.

Furthermore, one customer shares a negative experience of feeling ripped off. The customer states that they were overcharged for a service and that their nails were not painted as expected. They also mention being charged an additional fee to use their debit card and feeling pressured to tip. This poor experience reflects negatively on the salon's pricing transparency and customer service.

Another weakness mentioned is the salon's response to COVID-19. A customer claims that the salon is not taking the pandemic seriously, with chairs being close together, no dividers between clients, and the owner not wearing a mask. This raises concerns about the salon's commitment to safety protocols and customer wellbeing during the ongoing pandemic.

Some customers also express dissatisfaction with the use of fans instead of air conditioners in the salon. They complain about dust and particles getting into their eyes and causing discomfort. This suggests that the salon's choice of cooling system may not be suitable for customers with sensitive skin or allergies. The lack of air conditioning may deter some loyal customers from returning.

Lastly, there is a negative review regarding the waxing service provided by the salon. The customer claims that the technique used during the waxing session was damaging to the skin and overall, the job was poorly done. This highlights a lack of expertise in certain services offered by the salon, specifically in waxing.

In conclusion, Femi Macus Nails has strengths in terms of great service, friendliness, and easy scheduling. However, there are several weaknesses such as the short durability of gel manicures, inconsistency in service quality, overcharging and lack of transparency, inadequate response to COVID-19 safety measures, discomfort caused by fans instead of air conditioning, and poor execution of certain services like waxing. These weaknesses indicate areas where the salon could improve in order to provide a better overall customer experience.

Best TL Reviews

I really want to love this place but everything I go, my gel manicure chips after only 3 days. They give great service though just wished the manicures lasted longer.

I've been coming here for about a year now. They're professional and very accomodating too, I don't ever feel rushed even when they're super busy.

I've been happy most times but disappointed in 2 instances. I find the service a bit inconsistent, some technicians are extra good and others are somehow careless. Last week my gel manicure wasn't the best: nails poorly prepared and polish applied on the skin around my nails and now lifting the polish on the actual nail + polish shipping faster than with a regular manicure. Rookie mistake if you ask me... It hasn't been a week yet and I am not washing dishes, cooking or anything. I left on vacation already and was hoping to keep it for a good 3 weeks like I usually do. If I was still around I would have gone back.

I'll keep going for sure but will make sure I receive service from technicians I've been happy with in the past.

Update: Found a nail salon. Covid safe & charged me $20 less then this place for the same services.

Terrible experience. Totally overpriced for services. Get price upfront! I was scammed. I got a manicure & pedicure. They painted my toes. I did not get my nails painted. The total for this service was $62. I questioned the price when my nails weren't painted & David stated "nail polish is free", do you want your nails painted?" I have never went to a nail shop where the paint was free. I then was charged $1 to use my debit card & was then was pressured to tip for a service which I was ripped off. Also, My big toes were cut differently.

This place is also not taking Covid-19 seriously. The chairs are very tight together. There are no dividers between clients & the are reusing the foot scrub even though other places are using smaller disposable ones. The owner came in without a mask and stayed for an extended time in a place that was over capacity.

Great local nail salon. They are always friendly, easy to schedule with and do a fantastic job

I went here for waxing. I would recommend going somewhere else. The lady was ripping and that technique is typically very damaging to the skin. In other words, she did not do a good job.

Ive been a long time customer here and I know that this place is number one in Oakland. I went to other nail salons in the area to see how they were, and I've never seen another nail salon that uses fans. But this nail salon uses fans instead of air conditioners which isnt very pleasant for my eyes and my skin, my skin is very sensitive to the air in there and the fan makes it worst. I wished the owner would make a change and upgrade to use air conditioners, most of my loyal friends that go here also have the same experiences recently, mostly when its summer and its extremely hot, fans are not it. I dont think i will be going here for a while unless they make the change to start using air conditioning.

Somewhat decent experience, I had recently came here to get a Pedicure and a Manicure with my daughter. Everything was going good but I recommend them using an air conditioner instead of those fans. Dusk and little particles got into my daughters and my eyes making it very uncomfortable and making it a little hard for me to breathe. But overall the manicure and pedicure was good, I just would've wished they used air conditioner rather then fans because I go here twice every month.

Love my new nail shop! They are professional and listen to the customer's wants.