Margot Javier Beauty Salon

+1 909-383-9319

1184 W 2nd St #112, San Bernardino, CA 92410 United States of America

Open Today: -

Quick Facts About Margot Javier Beauty Salon

Strengths of Margot Javier Beauty Salon:

1. Affordable prices: One positive comment mentioned that the prices at Margot Javier Beauty Salon are great. This could be a strength for the salon as it attracts customers who are looking for quality services at a reasonable price.

2. Walk-ins only: Another strength mentioned was that the salon accepts walk-ins. This can be convenient for customers who may not have the time to make an appointment and prefer a spontaneous visit to the salon.

3. Knowledgeable stylists: A positive comment mentioned that the stylist at the salon was knowledgeable about the type of haircut the customer's children wanted. This indicates that the salon has well-trained and experienced stylists who can provide advice and recommendations based on customer preferences.

4. Friendly staff: Despite some negative experiences, a few comments mentioned that the staff at the salon were friendly. This is a strength as it creates a welcoming and comfortable atmosphere for customers.

Weaknesses of Margot Javier Beauty Salon:

1. Rude and disrespectful staff: The most common negative comment mentioned the rude behavior of the staff, particularly Javier. This is a significant weakness for the salon as it can significantly impact the customer experience and discourage repeat visits.

2. Poor customer service: Several comments highlighted instances where the staff demonstrated poor customer service. This includes not holding a customer's place in line, refusing service until the customer ate something, and being disrespectful when dealing with customer concerns. These incidents reflect a lack of professionalism and customer-centric approach.

3. Inconsistent and poor hairdressing services: Negative comments described issues with hair dyeing and haircuts at the salon. Customers reported that the hair dye did not turn out as expected, fading quickly and resulting in unintended colors. Additionally, there were complaints about hairstylists not following instructions and not providing the desired haircut. These weaknesses indicate a lack of expertise and attention to detail in the salon's hairdressing services.

4. Lack of cleanliness and hygiene: A comment mentioned that the stylist seemed overly concerned with sanitizing the salon, to the point of making customers uncomfortable. While maintaining hygiene is essential, if the approach comes across as rude or judgmental, it can be a weakness for the salon.

Conclusion:

Margot Javier Beauty Salon has both strengths and weaknesses. While the prices are affordable, walk-ins are accepted, and some customers have had positive experiences with knowledgeable stylists and friendly staff, the salon's main weaknesses lie in the rude and disrespectful behavior of some staff members, poor customer service, inconsistent and poor hairdressing services, and potential issues with cleanliness and hygiene. It is essential for the salon to address these weaknesses and improve the overall customer experience to attract and retain customers in the highly competitive beauty salon industry.

Best TL Reviews

I took my husband there so he can get a hair cut and the guy Javier was so rude he asked for us to put sanitizer when entering because according to him we had touched the door. Then he said that he couldn’t cut my husband’s hair until he ate something. this was at 11 in the morning. The way he said everything was just so rude.

Extremely RUDE, a few days ago I went for a haircut. The guy had an attitude. Told Me that it was gonna be a few minutes because he was by himself and a couple people were ahead of me. I asked if It's OK to go get cash and come back and he said yes but when I come back I lost my place in line he didn't hold my spot and told me I had to wait longer I then proceeded to sit down on a chair that somebody else was sitting on Because my back and my legs were hurting he got so mad because he said he said he needed to sanitize The chair and I apologized and offered to get up and clean it myself and he responded very rudely and told me to sit down anyways since I couldn't wait. He was so disrespectful that I left and someone else mentioned how disrespectful that was I am never coming back to this place

I went to dye my hair it was my moms gift for Christmas and I wanted to dye it blue for the tips and black for the top and the lady did the blue to high up and told me it would only last for 2 weeks and it cost my mom like $100 dollars and once I washed my hair the next day instead of it being dark blue it was dark purple!!! And the more I washed my hair the more it faded to light purple, then a pink! Imagine pink and purple in my hair with black on top! Never again will I come here and when I would ask for her to cut the tips it was always so much my hair would be even shorter ???? never in my life will I ever come here to cut or dye my hair ever again!!! Would NOT recommend to a friend or family member!

Javier does a great job on Women and men's hair. Price is great. Walk-ins only.

Don Javier es muy amable al iguiel que sus compañeras.nos brindan confianza para tus tintes o cortes te dan una buena opinión de acuerdo a su experiencia.gracias chicos.

Never again. The guy made feel like i had contagious diese. He blur out to everyone about my psoriasis. No its not contagious i didnt go there to get judged. I went to get hair cut. I only went there bc my regular place is closed. Never again back to this place.

Busy but didn't have to wait. The stylist was knowledgeable about the cut my kids wanted to get. Friendly staff, owner on premise doing hair.

One the bad barber I told the lady to give me a 5 on top and to match the picture I showed her and up doing whatever she wanted!!!!! Worst babe we shop ever, don’t ever go here if you are looking for a good haircut. They don’t know how to do there jobs right and will mess up your hair