Nail Creations

+1 843-851-7799

1101 N Main St #303, Summerville, SC 29483 United States of America

Open Today: -

Quick Facts About Nail Creations

Nail Creations Place has received both positive and negative feedback from customers, indicating a mix of strengths and weaknesses. Below is an analysis of the strengths and weaknesses based on the comments provided.

Strengths: 1. Excellent customer service: Many customers praised the kind and welcoming nature of the staff at Nail Creations Place. Mark, Lucy, and Chang were specifically mentioned as providing a great experience for customers. 2. Fast and efficient service: Multiple comments highlighted the fast service provided by the salon. Customers were pleased with the quick turnaround time, indicating that the salon values efficiency. 3. Reasonable prices: Customers appreciated the affordability of the services at Nail Creations Place. The positive reviews mentioned that the shop offered good prices for the quality of service received. 4. Child-friendly environment: The salon successfully catered to a young customer by providing a wonderful experience for a 4-year-old. The comment indicated that the staff was skilled in engaging with younger clients.

Weaknesses: 1. Inconsistent service and treatment: One negative review mentioned that the technician took two customers ahead of the commenter, despite them waiting for over an hour. This behavior was seen as unprofessional and unfair, leading the customer to vow to never return to the salon. 2. Poor quality of work: A customer expressed disappointment with the quality of the manicure, stating that the polish did not last and the nails began to lift at the cuticle. Additionally, when they tried to address the issue, they claimed to have been hung up on. This suggests a lack of attention to detail and poor customer service in handling complaints. 3. Lack of durability: Another customer mentioned that their nails popped off within a week of getting them done, indicating that the nail extensions or application technique may not have been of high quality. This weakness raises questions about the expertise and skills of the staff. 4. Inconsistency in customer satisfaction: Despite positive reviews praising the salon's service, there were multiple negative comments expressing dissatisfaction. This suggests inconsistency in the level of service and the overall customer experience at Nail Creations Place.

In conclusion, Nail Creations Place has several strengths, including excellent customer service, fast and efficient service, reasonable prices, and a child-friendly environment. However, weaknesses exist in terms of inconsistent service and treatment, poor quality of work, lack of durability, and inconsistency in customer satisfaction. To improve, the salon should focus on addressing these weaknesses by ensuring consistent service quality, improving the durability of their nail treatments, and addressing customer concerns promptly and professionally.

Best TL Reviews

Mark and Lucy did an amazing job!!

Thank you both for your kindness and hospitality. i give this place 10 stars ⭐️ plus!!

loved it!!! the guy with the tattoo on his arm got it done at a reasonable price and did it quick!! Everyone there was very nice and welcoming!

the service was very fast and my nails are gorgeous

Took my 4 year old granddaughter for manicure and she loved it. It was a wonderful experience for us both. No appt and was immediately seated. Young lady was perfect in relating to little one. Great job great price

I went into this nail shop today at 10:02am and watched the technician take 2 customers ahead of me just because she felt they were getting more expensive services after waiting over an 1 hour and 20 mins I was extremely disappointed and will never return to this shop again. They are unprofessional, cherry pickers and walked 2 other customers telling lies regarding their availability. I would encourage anyone else to not visit this salon.

This was the worst service I have ever gotten. I came in for a mani/pedi and the polish wasn't done right to stay it peel later that day. On top of that the nails came off they was lifting at the cuticle. I came in to have them done for wedding and my daughter was few doors down. I called in but when I explained I was hung up on.

You want nails that won't break after one week? You looking for a nail salon that is clean and friendly? I bet you're also looking for reasonable prices. THIS IS YOUR PLACE! I found myself going to another salon paying twice as much but my nails kept breaking after a week. I am so happy I found Nail Creations. My nails last weeeeks and I have yet to break a nail. Chang is amazing and the staff here is always so sweet and funny.

I went to Nail Creations because I needed a new nail place here since Im new to the area. I choose them because they had the highest rate of stars online. When I got there, I was not disappointed. They get you in and out in a timely manner, so friendly and the place was absolutely gorgeous and clean. But unfortunately in the 2 times that I've gone my nails have popped off the very next week. Very unsatisfying :(