Quick Facts About City Eyebrow
City Eyebrow place appears to have both strengths and weaknesses based on the comments provided. Here is a detailed analysis:
Strengths:
1. Friendly service: Multiple comments highlight the friendly nature of the staff. This is especially important in a service-oriented business, as it helps create a positive experience for customers.
2. Quick service: The quick turnaround time mentioned in one comment is a strength for customers who are looking for a fast and efficient eyebrow grooming experience.
3. Affordable pricing: The price of $13 for eyebrow maintenance is considered reasonable by customers. This affordability may attract budget-conscious clients who are looking for quality services at a lower cost.
Weaknesses:
1. Inconsistent quality: Several comments mention a lack of consistency in the quality of service. Customers have had experiences where different stylists have made mistakes or did not understand their requests properly. In a place that relies on walk-ins, this inconsistency can be a significant drawback.
2. Payment options: It seems that City Eyebrow place does not accept Apple Pay or change, which can be inconvenient for customers who prefer using mobile payment methods or have exact change only. Limited payment options may discourage potential customers from returning or referring others to the salon.
3. Lack of appointment system: The absence of an appointment system is mentioned in one comment as a drawback. This can be challenging for customers who prefer to schedule their visits and have specific stylists they trust. An appointment system can help address customers' concerns about consistency in service quality.
4. Poor communication: One customer mentioned a lack of clear communication, as there were no nametags or a clear way to identify the stylist who consistently does a good job. This lack of transparency can result in customers having to take chances each time they visit or having to reiterate their preferences to different stylists repeatedly.
5. Rushed service: One comment mentions feeling rushed by an overwhelmed staff member who may not have had the time to provide the same attention to detail as usual. This rushed service can lead to customer dissatisfaction and make them hesitant to return.
Overall, City Eyebrow place seems to have some strengths, including friendly service, quick service, and affordable pricing. However, the salon faces several weaknesses, such as inconsistent quality, limited payment options, the lack of an appointment system, poor communication, and rushed service. These weaknesses need to be addressed to improve customer satisfaction and establish a loyal customer base.
Best TL Reviews
As a guy I’m a bit shy to come to a place like this and get my eyebrows cleaned up. The ladies are friendly and get straight to business. They take walk-ins and it costs 13$ for their work. It only takes a few minutes and you leave feeling great about your outside appearance.
They do not accept apple pay and apparently change either. I went because I’ve gone here before and never been turned away until today. I didn’t have my card and only $11 cash , the rest change. I went back & forth to my car gathering money just be denied it… money is money. :/ Unfortunately I won’t be coming here again (neither will my sisters)
Used to be my favorite place now they have messed my eyebrows up took way to much off i said a clean up.My daughter had great eyebrows and now the lady took off so much she definitely didn’t know what she was doing sadly we wont go back since this was the third try and every time they ruined our eyebrows different ladys . They are friendly but differently dont know what they are doing some of the lady’s it depends on who you get . Its a hit and miss with this place .
This is the second time I have given this place a try, although normally I get lucky and have good service, today I was not so lucky. Hidden under the masks and ambiguity, also the fact they do not have nametags here it is hard to pin point the individual that normally does a good job. also when i try to make an appointment the manager has assured me that they all do good work, that is not the case. Today I had the unfortunate luck of going in on Sunday May 1st, 2022, 4 pm, and the lady at the first chair to the left as you walk in, is where I sat. I said, hi, just a clean up, and leave my length, as I have long natural eyebrows with a long tail. She said okay, and of course she did not abide by these directions. Instead, she went to town just eating up my eyebrows and of course, that was the least of my problems. She also ate into my actual eyebrow and cut into the normal shape of it. Under and over, as well as making them short and stout. I do not know what to say at this point as I'm left with almost half of what I went in with. I wish we could make appointments with the good workers there so this does not sway people from the warries of these kind of walk in shops, and to finish it off, when i let her know that she messed up and did not do them right, she muttered, "is okay."
I am just not okay with this.
I was going to just take the loss and deal with it but I feel I must share this so new people can at least start asking names so they do not have to chance their experiences every time they go in here, and can start narrowing down the good and bad artists in here.
My all time go to place for full face threading and they are best at it. They also started doing facials today and I got done mine today too. I will recommend everyone to go try. I promise you guys will love the service they provide. Affordable price and great service.
I was new to getting my eyebrows done but Sammy made me feel comfortable about everything and since then I have been going back to City Eyebrows regularly and I always request for her to help me. She is an expert at what she does and gets the job done quickly. The other ladies there are also very sweet. I have gotten many compliments on my eyebrows at work as well. This is the place to go if you want friendly and quality service. Will definitely be going here for a very long time.
The workers here normally do an amazing job! But not today... it was a bit busy with only one employee. I felt the lady was rushing to get people out. I got in my car and noticed she did not trim my eyebrows like they normally do. Like I said, they normally do an amazing job.
I regularly come for my eyebrows here they really do good job with eyebrows threading, I love this place. They recently started the facial service as well and I get my done last week. I get done by sweetie, she did flawless job on my face, I highly recommend her for facial and this place as well.
City Eyebrow Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
Places
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