Quick Facts About Fortune Nails
Fortune Nails has several strengths that make it a popular and well-loved nail salon in Atlanta. Firstly, customers consistently praise the skill and expertise of the nail technicians. Many comments mention specific nail technicians by name, such as Cindy, Tammy, Dan, Kim, and Kevin, indicating that the staff at Fortune Nails are highly skilled and capable. Customers appreciate that the technicians take their time and pay attention to detail, ensuring that the nails and designs are of high quality and meet the customers' expectations.
Another strength of Fortune Nails is the friendly and welcoming atmosphere. Customers consistently mention the warm and kind nature of the staff, describing them as patient, friendly, and helpful. This positive customer service experience makes a significant difference in customer satisfaction, as clients feel comfortable and valued during their visits to the salon.
The affordability of Fortune Nails is also mentioned in some comments. Many customers appreciate the quality of the services and the attention to detail, noting that the prices at Fortune Nails are reasonable and competitive compared to other nail salons in Atlanta. This affordability can be a significant advantage for customers who are looking for a quality nail salon that fits their budget.
Fortune Nails also benefits from positive word-of-mouth and customer loyalty. Several comments mention that customers have been going to Fortune Nails for an extended period, some even mentioning that they have been loyal customers for over a year or two. This loyalty speaks to the consistent quality and service provided by the salon, as customers continue to choose Fortune Nails over other options in the area.
On the other hand, there are a few weaknesses mentioned by some customers. One common complaint relates to the pedicure service. Several comments mention that the pedicure service was quick and left their feet feeling unclean. This could be seen as a weakness of Fortune Nails in terms of the quality and attention given to the pedicure service. It is essential for the salon to address these concerns and ensure that all aspects of their services meet the same high standards.
Another weakness mentioned by a few customers is that the nail polish chips quickly. Some customers report that their newly painted nails began chipping within a day, which indicates that the longevity and durability of the nail polish may be lacking. This can be a frustrating experience for customers who expect their manicures to last longer.
Additionally, one customer mentioned experiencing discomfort and pain after getting acrylic nails at Fortune Nails. This raises concerns about the application and proper maintenance of acrylic nails at the salon. It is crucial for the salon to ensure that their technicians are well-trained in applying and maintaining acrylic nails to avoid any discomfort or pain for their customers.
In conclusion, Fortune Nails has several strengths including skilled and attentive nail technicians, a friendly and welcoming atmosphere, and affordability. These attributes contribute to their positive reputation and customer loyalty. However, there are also some weaknesses to address, such as the quality of the pedicure service, the longevity of nail polish, and the application and maintenance of acrylic nails. By addressing these concerns, Fortune Nails can continue to enhance their strengths and improve customer satisfaction.
Best TL Reviews
I love coming here and getting my nails done with Cindy. She is amazing and make sure she gets your nails done right. She doesn’t rush through the process and is always super sweet and kind. I’ve been to several nail salons in Atlanta and this is by far my favorite spot.
My new favorite nail salon. I've been getting my nails done for about 8 months now. I have not been disappointed. They take their time, the nails and designs are great quality. The owners are awesome. Thank you for always making sure I have a great experience.
Amazing nail job done by Tammy I love her I was very nervous because I was trying new place but she comforted me very well and made sure that I was getting right service I don’t get nails often probably 3-4 times a year but love the way Tammy did it I am her regular customer now.
I am not taking any star off but I didn’t like pedicure service at all it was very quick and my feet didn’t feel clean.
If you are nervous and trying this place for first time go to Tammy she will Make sure that you are happy with the results.
Decided to try this place today from all the great reviews. Oooommmmmggggg Iam so glad I did after the disastrous experience I had at a previous nail salon.
My nails were thick and wide and my shape was a nightmare I’ve never had a worse experience.
My nails are AMAZING!!!!!!
It’s not your fancy nail salon where you would brag about the decor but who cares…. the talent and knowledge of the staff is outstanding!!!!!! My nail tech delivered exactly what I showed her, I was blown away!!! she customized my color and glitter ✨ exactly like the pic, im totally obsessed. I will def be back. My daughter got her nails done too! And they did a wonderful job! she’s sooooo happy with the result & so am I.
Thank you so much!!!!!
This was my second time at fortune, the first time I went they saved me from a nail disaster caused by another nail salon… This time I had Dan do my nails and she is the best I have ever had! She’s so meticulous she takes her time she just did an amazing job and I am beyond happy! Not to mention she’s super friendly everybody in there was very friendly honestly! I’m extremely pleased ????
I’ve been going to fortune nails for over a year now. I won’t go anywhere else but them! These photos over the course of a year and my top four favorites! They are all so sweet and work so hard. I truly feel a warm welcome every time I go regardless if I’m in pjs or in fishnets haha !
The ladies there are very nice and warm. They had a lot of patience when I was picking my nail color.
I had a pedicure and manicure.
I got my nails done on a Thursday, my nail polish started chipping the next day.
My heel was still rough. I've always left a pedicure with smooth heels, not here.
The manager suggested that I get acrylic nails to prevent the nail from lifting at my cuticles... It's lifting and it's painful, after 6 days.
I'm very disappointed, I traveled far to this location thinking I would have amazing results and I didn't.
Customer service great, but the results were not after a day.
UPDATE: After 2 years here, they are still undefeated, Kim did my full set French tip and Cindy did my toes, also a full set French tip. I will never go anywhere else ❤️
Looooove this location! Kim, Cindy and Kevin are heaven sent! They're patient and talented! I love every set they've given me simple and intricate! They care about your real nails also and have advised me when they don't think I should do something to keep my hands and feet healthy. I don't go to any other shop!
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Fortune Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
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Wi-Fi
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
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| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | Closed |
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