Super Nails

+1 270-393-2004

2440 Nashville Rd #105, Bowling Green, KY 42101 United States of America

Open Today: -

Quick Facts About Super Nails

Super Nails Place has several strengths and weaknesses based on the comments provided.

Starting with the strengths, one recurring positive aspect of Super Nails Place is the quality of their work. Multiple customers mentioned that the technicians did an excellent job on their manicures and pedicures. In particular, the younger woman at booth number 10 and Helen were praised for their skills. Customers appreciated the attention to detail and the final results, noting that their nails looked gorgeous and that the technicians knew how to make them feel pretty. Additionally, the staff members, such as Paul, Daniel, Bin, Sally, and Monica, were consistently mentioned for their exceptional abilities and friendly demeanor.

Fast and efficient service is also highlighted as a strength of Super Nails Place. Customers mentioned that the salon was quick and that they appreciated the speed without compromising on the quality of the service. This indicates that Super Nails Place can efficiently accommodate a high volume of customers without compromising the final outcome.

Another strength mentioned is the cleanliness and welcoming atmosphere of the nail salon. Customers expressed that the salon is clean and that they have never had a bad experience there. This is essential, as a clean environment helps ensure customer satisfaction and can be a decisive factor in repeat business.

Additionally, Super Nails Place seems to have competitive pricing. Customers mentioned that the prices were great and that they received value for the money they paid. This is important as it can attract budget-conscious customers and contribute to customer loyalty.

Moving on to weaknesses, one customer had an extremely negative experience with a technician named Helen. The customer expressed dissatisfaction with the level of service, stating that Helen did not listen to their requests. Helen proceeded to cut and file their nails incorrectly, resulting in an uneven and unsatisfactory outcome. This highlights a weakness in communication and attention to customer preferences during the service.

Although the overall atmosphere of Super Nails Place was described as great and friendly, the lack of knowledge about specific technicians is a weakness. Some customers mentioned not knowing the names of the technicians who performed their services, which could make it difficult for customers to request specific technicians in the future. Names like Paul and Daniel were mentioned positively, indicating that customers appreciate building relationships with specific technicians. Strengthening the identification and branding of individual technicians could enhance the customer experience and loyalty.

In conclusion, Super Nails Place has several strengths, including the quality of their work, fast and efficient service, cleanliness, welcoming atmosphere, and competitive pricing. These serve to attract and retain customers. However, weaknesses include inconsistent service quality, specifically mentioned in the negative experience with technician Helen, and a lack of identification and branding of individual technicians. Addressing these weaknesses could further improve the overall customer experience at Super Nails Place.

Best TL Reviews

I don’t know the names of the ladies who did my mani and pedi. The one who done my mani is a younger woman who sits in the middle. I think her booth number is 10. My first time with her. She did a wonderful job on my nails! The lady who done my pedi, she has done them a few times. She does an excellent job too!

This was the absolute worst experience I’ve ever had at a nail salon. I had Helen and she did not listen to anything I wanted. To start off she asked if I wanted my nails cut down and I had told her no then she continued to cut and file them down short enough to where the skin under my nails are showing past my nail. To continue I had asked for the color c1 and she gave me a completely different color than what I wanted. Also none of my nails are the same length and every nail is filed unevenly. I will not be back and wish I could get a refund. Would not recommend. I paid $42 to walk out and cry.

Fell in love with how these turned out she did amazing and was really friendly. Update went back I'm telling you they know how to make a girl feel pretty. Hands down my favorite place!!

This was my first time and my last place had done a terrible job. They were fast, nice, and prices were great! And my nails were GORGEOUS!!!! So today they gained a new customer! Highly recommend!!!

Absolutely the best in tow, they do an amazing job! They provide fast, efficient, quality work whether it’s your hands or your feet. Superior service!

I got fill in and toes painted today. This is my nail salon love Paul, Daniel, Bin and staff they are the best. Courteous, friendly, helpful and does amazing job making my feet and hands look amazing. Clean welcoming salon never had a bad experience there. Bin did my nails did excellent job.

I’ve been going here for years and Paul & Daniel are nothing short of amazing !! Not only do they perfect my nails but the atmosphere is great as well. Very clean. They are always so nice and I always feel like family. We laugh and have a great time while relaxing . Very hard working crew I recommend all my friends and family to them!!

Sally is incredible I really love my nails. This is the new dip powder and it is so bomb. My gel pedicure was amazing and my feet feel like velvet. Monica is an awesome pedicurist. Love these two!!!