Quick Facts About Hair City
Hair City Place is a hair shop that has a number of strengths and weaknesses, as indicated by the comments provided.
One of the main strengths of Hair City Place is the wide range and variety of products they offer. Customers appreciate the large selection of hair products available, making it a one-stop shop for all their hair care needs. This, combined with the good quality of the products, makes Hair City Place a go-to place for purchasing hair products.
Another strength highlighted by customers is the helpfulness and friendliness of the staff. People appreciate the assistance provided by the staff in finding the right products and answering any questions or concerns. The positive customer service experience contributes to a pleasant and enjoyable shopping experience.
Moreover, Hair City Place accepts both card and cash as forms of payment. This is convenient for customers who may prefer one over the other, providing them with multiple options when making a purchase.
However, there are also weaknesses that have been identified by customers. One such weakness is the pricing of hairstyles done at Hair City Place. Customers mention that getting a hairstyle can be expensive, which may deter some individuals from using their services. This pricing issue may limit their customer base and could be something the shop needs to address.
Additionally, one customer mentioned that they would like to see the shop sell wigs from a specific brand, "Sleek". This points to a potential weakness in their wig selection, as customers may have preferences for certain brands and expect a wider variety of options.
Furthermore, there is a negative experience shared by a customer regarding a hair weft service. The customer's mother had a negative experience with the weft, experiencing discomfort, looseness, and damage to her natural hair. This highlights a weakness in the hair extension service provided by Hair City Place. It seems that the initial fitting was not done correctly, resulting in damage and dissatisfaction. The customer also expressed their outrage at the additional charge for a replacement weft. This highlights a potential weakness in the shop's customer service and their handling of the situation.
In conclusion, Hair City Place has strengths that include a wide range of products, helpful staff, and flexible payment options. However, weaknesses have been identified in the pricing of hairstyles, the limited wig selection, and a negative experience with their hair weft service. These strengths and weaknesses should be taken into consideration by potential customers when deciding whether to use Hair City Place's services.
Best TL Reviews
Lots of choice, staff helpful. They accept card or cash.
I've been visiting this shop for over a year now. And this is one of the main shop I would think of when I want to buy hair products. They are great quality for the price. There are wide range of products in the shop that you can choose from.
The staff are very friendly and helpful.
I really recommend everyone who wants to buy hair products but the only issue for me is getting the hairstyles done by them could be a little pricy. But over all. Very Good!
Lovely customer service always
Wonderful friendly helpful staff... stock always updated regularly... an enjoyable experience I visit regularly
Good place for hair product and extensions
Huge variety of afro hair products at affordable prices, but i wish they sold wigs from the brand "Sleek", because i love them. The staff is really helpful. They also sell some makeup products, like the drugstore brand "LA girl". I highly recommend.
I've been visiting this shop for about 2 years, I absolutely love it. I get all my wigs and hair products from here, the staff are so nice and helpful, looking forward to it re opening ????
My mum went for a hair weft here just over 1 month ago. She already had long beautiful hair she just wanted more volume and thicknesses. Within the first month she had to go back because the weft was pulling, uncomfortable and loose. The girl who fitted it originally "tightened" it up and encouraged her it wasn't pulling her natural hair out and infact would help it grow. My mum has had to go back again to have the whole thing removed leaving her hair in tatters. It's left her devastated as she never does treats herself and she wanted to feel good about herself. She had hair past her waist and now it's less than a Bob!! A different girl who worked there spent two hours removing the weft and had to fit a new one correctly and HOW, just how! They thought it was okay to charge her 110 for new ones is beyond me, disgrace. I'm outraged and it’s not over I want to know how they plan to help rectify it because although my mum is not one to say anything I’m not letting this lie.
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Hair City Info
Amenities
Today
Opening Hours
| Monday | 09:15 AM - 06:30 PM |
|---|---|
| Thursday | 09:15 AM - 06:30 PM |
| Friday | 09:15 AM - 06:30 PM |
| Sunday | Closed |
| Wednesday | 09:15 AM - 06:30 PM |
| Tuesday | 09:15 AM - 06:30 PM |
| Saturday | 09:15 AM - 06:30 PM |
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