Quick Facts About California Nail Salon
California Nail Salon has several strengths that make it a popular choice for customers. One of its strengths is the professionalism of the staff. Customers consistently mention that they are treated professionally and with respect. The staff is able to handle multiple customers at once, reducing wait times and providing efficient service. This is particularly advantageous for busy individuals who may not have much time to spare.
Another strength of California Nail Salon is its location. It is situated in West Ridge Mall off of Wanamaker, which is a convenient and easily accessible location for many customers. The mall environment also provides ample parking and additional shopping opportunities for customers who may want to make a day out of their salon visit.
The salon also offers customization options that cater to specific customer preferences. One customer mentioned that they were able to bring their own nail color, allowing them to choose exactly what they wanted. Another customer praised the salon for successfully fulfilling their unique request for a custom color inspired by the Ukrainian flag. This shows that the salon is willing to go above and beyond to meet customer demands and provide a personalized experience.
California Nail Salon also benefits from positive reviews regarding its customer service. It is praised for its excellent service and friendly staff. The salon is described as having a welcoming and comfortable environment, with one customer specifically mentioning that the chair was comfortable. This creates a positive experience for customers and encourages repeat business.
Despite these strengths, there are some weaknesses that have been mentioned by customers. One recurring issue is the lack of clear communication regarding appointments. In one comment, a customer was rudely asked if they had an appointment and then ignored when they tried to make one. This indicates a lack of organization and communication within the salon, which can leave customers feeling unimportant and undervalued.
Another weakness mentioned by customers is the quality of the nail services. One customer complained that their nails were shaped poorly and uneven, suggesting that the technician may have been rushing through the service. Additionally, a customer mentioned that the pedicure they received was done quickly and the quality of the work suffered as a result. These comments indicate a lack of attention to detail and a potential disregard for the quality of the work.
The salon also receives criticism for its pricing. In one comment, a customer stated that they did not feel that the service was worth the price they paid. This suggests that the salon may be charging higher prices than what customers perceive as fair, which could potentially deter repeat business.
Furthermore, some customers have mentioned that the salon lacks a clean and well-maintained atmosphere. Comments about the salon having a bad odor and needing clear signage with prices suggest a lack of attention to cleanliness and organization. This can create a negative impression and discourage potential customers from visiting.
In conclusion, California Nail Salon has several strengths that contribute to its popularity, including professional staff, efficient service, convenient location, and customization options. However, there are weaknesses that should be addressed, such as poor communication regarding appointments, inconsistent quality of services, pricing concerns, and an unclean atmosphere. By addressing these weaknesses, the salon can further improve customer satisfaction and attract more business.
Best TL Reviews
I've been coming here for a couple years now and I've always been pleased with the outcome. I've added one before photo and two after photos. Went in about 4:30 and this place was buzzing! I waited about 30 minutes and was tended to very professionally! I usually bring my own nail color since I know what I like. I will be returning this summer. Located in West Ridge Mall off of Wanamaker.
I love this Husband and Wife Team! They have definitely perfected their craft. They are able to see multiple people at one time, meaning that you don't have to wait very long. Their customer service is wonderful and my nails have never looked better ????
Went in to get french tips was rudely asked u have appointment.didnt know one was needed. Then was told yes. Said ok can i make appointment from that moment forward was ignored by staff. Very unprofessional, store stinked, needs seating sign with prices hard to read.
Was not worth the price. My nails are uneven and shaped horribly. The guy seemed to be in a rush. I even scheduled an appointment in advance to ensure enough time. Really disappointed. I don’t recommend it to anyone.
Always excellent service! My custom color of Ukrainian flag request was nicely done!
It wasn't fancy, but the chair was comfortable and Jeffrey was very polite and feel like I got good service for the price. He doesn't seem to overbook appts.
Got me in the same day.
I went in for a fill and my mother wanted a manicure. There was only a man there when we walked in. He was working half way down the room and asked what we needed. I told him and when the lady verified he said that wasn't what I said and made a big deal about it. We should have left then but were in a time crunch. I have never had someone rush through their work so quickly and provide poor quality work. The pedicure that started before us was still in the works after we were both done.
Place Pictures
California Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | Closed |
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Location
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