Quick Facts About Oceanshine Salon and Day Spa
Strengths:
1. Loyal Customer Base: The salon has loyal customers who are willing to drive long distances to have their nails done by Mary. This indicates that the salon is able to build strong relationships with its customers and provide a high level of customer satisfaction.
2. Competitive Pricing: Customers mention that the prices at Oceanshine Salon and Day Spa are competitive compared to other salons in the area. This is a strength as it allows the salon to attract price-conscious customers while still providing high-quality service.
3. Excellent Customer Service: Both comments mention the friendly and respectful staff at the salon. This indicates that the salon places a strong emphasis on customer service and ensures that customers have a positive experience during their visit.
4. Beautiful and Relaxing Environment: Customers mention that the salon is clean, peaceful, and has a cozy atmosphere. This suggests that the salon has created a relaxing and comfortable environment for customers to enjoy their treatments.
5. Quality Work: Multiple comments highlight the quality of the nail work done at the salon. Customers mention that their nails are beautiful and the service provided is of a high standard.
6. Accommodating and Kid-Friendly: One comment mentions that the staff was accommodating and kind to their children. This shows that the salon is family-friendly and is able to cater to the needs of all types of customers.
Weaknesses:
1. Inconsistent Service: One comment mentions a negative experience where the customer received a poor dip manicure and regular pedicure. This indicates that there may be inconsistency in the quality of service provided by the salon, as this particular customer had a negative experience with their treatment.
2. Lack of Attention to Detail: The same comment mentions that the technician forgot to paint one of the customer's toes and also did a poor paint job overall. This suggests that there may be a lack of attention to detail from some of the staff members, which can result in a negative customer experience.
3. Lack of Skill and Experience: The comment further mentions that the technician did not know how to properly perform a dip manicure, resulting in thin, sharp nails with marbling and an uneven shape. This indicates that there may be a lack of skill or training in some of the staff members, which can lead to subpar results for customers.
4. Short Durability: The customer mentions that their dip manicure started chipping on day 4, which is not typical for dip powder nails. This suggests that the salon may not be using high-quality products or techniques, resulting in a shorter lifespan for customers' manicures.
Overall, Oceanshine Salon and Day Spa has strengths in terms of customer loyalty, competitive pricing, excellent customer service, a beautiful environment, and quality work. However, there are weaknesses regarding inconsistent service, lack of attention to detail, lack of skill and experience in some staff members, and short durability of certain treatments. These weaknesses should be addressed in order to maintain and enhance the salon's reputation and customer satisfaction.
Best TL Reviews
I AM LOYAL TO MARY! I refuse to go anywhere else to get my nails done after finding this salon. I live 35 minutes away and gladly will make the drive if I’m not nearby. Prices are wonderful and so is the customer service. First salon I have chosen to stay loyal to because of how well Mary does my nails. At times they last past a month and I’ll get compliments up to my next set.
This is the best nail salon in the area. The service is amazing. The ladies that work there are very respectful and they always have a smile on their face. Pricing is very competitive to other salons where I have been; but the service you won't find anywhere else. The location is great and there is plenty of street parking around. This is a must nail salon to try.
The WORST dip manicure and regular pedicure I’ve ever had! Forgot to paint one of my toes… and also did a horrible paint job, didn’t even start at the cuticle so there’s a gap. My dip manicure was bizzare… he clearly did not know what he was doing. Super thin and sharp, marbling on one of the nails, did not use a drill and shaped it by hand so they’re lumpy…. Already chipped on day 4! Dip powder does not chip!! I can’t believe I paid for this. So disappointed, wasted $100 and now I have to spend the time and money to have them done again in less than a week.
Great nail salon! Beautiful, open and airy new chairs, friendly staff. Quality work. My nails are beautiful every time.
Clean, peaceful place. Warm and friendly staffs, it is all you need for a spa. Plus reasonable prices. I am visiting the Oceanside and decided to stop by to make manicure and pedicure. I am so impressed with this place.
So thankful for this little gem of a spot who took me last minute for a pedicure. It was so amazing, I truly enjoyed it. Not only was the pedicure great, they have some really awesome massage chairs, for some reason it was better than all the other ones I’ve ever used at salons.
My girls and I had a great time. The staff was so kind to my girls and accommodating. Always have great service and experience when we come here.
I'm blown away.
Such an excellent professional pedicure; everything plays perfectly in a cozy atmosphere.
I will come back ASAP????
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Oceanshine Salon and Day Spa Info
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Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | 10:00 AM - 05:00 PM |
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