Sassy Nails

+1 803-732-5500

1351 Dutch Fork Rd, Irmo, SC 29063 United States of America

Open Today: -

Quick Facts About Sassy Nails

Sassy Nails Place is a nail salon that seems to have both its strengths and weaknesses, as indicated by the comments provided. In analyzing these comments, we can identify various aspects of the salon that contribute to its strengths and weaknesses.

One of the significant strengths highlighted in the comments is the expertise and skill of the nail technicians at Sassy Nails Place. The comment stating, "The only people I would trust with my wedding nails," indicates that the salon's technicians are capable of providing high-quality nail services, even for special occasions like weddings. This suggests that they have the necessary knowledge and experience to create flawless and long-lasting nail designs. Additionally, the commenter mentions that they had to get a full set of nails done just eight days before their wedding due to travel, and the nails still looked flawless on the day of the wedding. This shows that the salon can accommodate last-minute appointments while still maintaining a high level of quality. It is a testament to their skills and attention to detail.

Furthermore, the salon seems to pride itself on providing a welcoming and enjoyable atmosphere, as mentioned in several comments. These comments emphasize the friendly nature of the owners and the staff, with one commenter stating, "From the time I walked in they had me laughing!" This indicates that the salon fosters a positive and enjoyable experience for its customers, creating a comfortable and relaxed environment. Additionally, the comment mentioning that the salon made the customer feel welcomed, particularly as a newcomer to the area, suggests that the salon excels in customer service and creating a sense of belonging for its patrons. The fact that customers feel comfortable and at home contributes to the overall positive experience of visiting Sassy Nails Place.

Moreover, the affordability and reasonable prices of the salon's services are mentioned in one of the comments. This highlights the salon's ability to provide high-quality nail services at a cost that is accessible to a wide range of customers. Offering reasonable prices ensures that customers can afford to visit the salon regularly, contributing to the salon's potential for building a loyal customer base.

However, there are also apparent weaknesses mentioned in the comments that need to be addressed. One significant weakness is the negative experience expressed by a customer whose daughter had her nails cut too short by one of the salon's technicians. The commenter states that the owner gave them a hard time and tried to charge them again for fixing the mistake. This raises concerns about the salon's professionalism and customer service, as the owner should have taken responsibility for the error made by the technician and addressed the issue in a more empathetic manner. This negative experience could potentially deter customers from returning to the salon and choosing alternative nail establishments.

Furthermore, the comment referencing the sassy attitude of one of the staff members could be seen as a weakness depending on individual preferences. While some customers may find the "dad jokes" and sassy behavior of the staff amusing and enjoyable, others may find it off-putting or unprofessional. This suggests that the salon's atmosphere may not be appealing to everyone and could potentially alienate certain customers.

In conclusion, Sassy Nails Place has various strengths and weaknesses. The salon excels in providing high-quality nail services, as indicated by comments praising their expertise and ability to maintain flawless nails even under challenging circumstances. The welcoming and friendly atmosphere of the salon also contributes to its strengths, as customers feel comfortable and at home during their visits. Additionally, the salon offers reasonable prices, making their services accessible to a broader range of customers. However, there are notable weaknesses, such as a negative customer experience involving a mistake made by one of the technicians and the owner's lack of empathy and professionalism in handling the situation. The sassy attitude of some staff members may also be a weakness, depending on individual preferences. Addressing these weaknesses and focusing on improving customer service would enhance the overall experience at Sassy Nails Place and contribute to its success in the long run.

Best TL Reviews

The only people I would trust with my wedding nails. I had to get a full set 8 days before wedding due to travel—still flawless day of. Thanks as always!

Owner is a horrible person. Their mail tech didn’t listen to my daughter and cut off her nails. The poor thing was crying. I called the next day and the owner gave me a hard time. She was the MOH so we insisted they get redone. Gave her a horrible time. Tried to charge her again. Then he just gave me grief again. There are so many nail places. I wished we had gone to one of them!! Horrible.

This has become my nail salon of choice. I've been 3 or 4 times and had good experiences each time. I've done both gel and acrylic nails.

I will be going here from now on!! From the time I walked in they had me laughing! They are so down to earth and they are awesome at what they do! I got a pedicure and a hombre powder dip today and both look great and felt wonderful!! Highly recommend this place!! Thanks Sassy Nails! See ya again soon!!

Always have a great experience! I always try to make an appointment even though you don't need one.

Wonderful nail salon! I just moved to the area and they made me feel so welcomed. The owners are very friendly. The salon is beautiful and very clean. Just making me feel like I am back home again!

Misty was fun, quick and did a great job on my pedicure. Kevin (who was working on a lady near me) was sassy and full of dad jokes. First time here! Prices reasonable! I will return!

10/10 always recommend! I live out of town now and always try to make it a point to come in when I’m home. Love the atmosphere and the stylists are so fun. Definitely give them a visit :)