S&M Beauty Supply

+1 404-600-3093

3570 Memorial Dr #105a, Decatur, GA 30032 United States of America

Open Today: -

Quick Facts About S&M Beauty Supply

S&M Beauty Supply has several strengths and weaknesses based on the comments provided.

Strengths: 1. Excellent customer service: Multiple comments mention the helpful and friendly staff at S&M Beauty Supply. Customers appreciate the knowledge and assistance provided by the employees. This indicates that the store prioritizes customer satisfaction and creates a positive shopping experience.

2. Wide product selection: The store is praised for its extensive range of beauty products. Customers mention finding everything they needed, including hair products, makeup, brushes, hair dye, and accessories. This suggests that S&M Beauty Supply caters to a variety of customer needs and preferences.

3. Affordable prices: Customers appreciate the affordable prices at S&M Beauty Supply. One comment mentions purchasing multiple items, including braiding hair, beads, rubber bands, a comb, mousse, and wrapping paper, all for under $35. This indicates that the store offers competitive prices, attracting budget-conscious shoppers.

4. Convenient location: While one customer mentions that the store is far from their home, they still express willingness to visit again if in the area. This suggests that S&M Beauty Supply is located in a convenient and accessible location, potentially attracting a larger customer base.

5. Positive word-of-mouth: Several comments express intent to return to S&M Beauty Supply. Customers mention being pleased with the service and products, indicating a high level of customer satisfaction. Positive word-of-mouth and customer loyalty can contribute to the store's success and growth.

Weaknesses: 1. Limited product availability: One comment mentions not being able to find a specific brand of hair color they were looking for. While the salesperson helped them find an alternative, it suggests that S&M Beauty Supply may not always have every brand or product that customers are looking for. This could result in lost sales or customer dissatisfaction.

2. Small store size: One customer mentions that the store is small. While this may not be a major issue, it could limit the store's ability to stock a wide range of products or create a spacious shopping environment. This might impact customer comfort and convenience.

Overall, S&M Beauty Supply has several notable strengths such as excellent customer service, a wide product selection, affordable prices, convenient location, and positive word-of-mouth. However, the store may face challenges related to limited product availability and the relatively small size of the store. By addressing these weaknesses, S&M Beauty Supply can further enhance its strengths and continue to attract and retain customers.

Best TL Reviews

We were very very pleased with the services of the young sister that assisted us with finding the correct braiding hair- Pre stretched $5.99 each (#2), decorative hair beads, small rubber bands, rat tail comb, mousse and white wrapping paper.

We also bought a spontaneous Initial necklace purchase at the cashier, all for under $35.

We will definitely be back.

I don't know why this says I only called the lady there it was on a Sunday she was very nice and helpful small store great customer service far from my home but I would venture to visit her store again if in the area.

Great selection of items! Had everything I needed to lighten and tone my hair at home and dye my partner's hair blue. They also had gloves and were very helpful.

The proprietor was nice; knowledgeable when you ask for something and helpful without following me through the store. Decent makeup and brush selection as well as hair product. Though I like to shop "within" as much as possible, I will definitely shop here again. And she has the cutest Maltipoo puppy !

Couldn't find the brand of hair color I wanted but the sales person was really cool and I found something even better!

Thank u for listening and buying my favorite eye lashes...I now have a new beauty supply store!

Had what I needed compared to dollar stores. And had pleasant experience with employee who assisted me.

Staff very helpful wasnt followed around the store like many places do