DK Nail and Tan

+1 770-472-2202

10389 Tara Blvd, Jonesboro, GA 30236 United States of America

Open Today:

Quick Facts About DK Nail and Tan

DK Nail and Tan place has received a mix of positive and negative reviews. In order to analyze the strengths and weaknesses of the salon, let's break down the comments:

Strengths:

1. Skillful Technicians: Multiple customers have praised the technicians, specifically mentioning Monica, Ka-Ka, Liela, and Linda for their excellent service and attention to detail. This indicates the presence of skilled and talented nail technicians.

2. Satisfied Customers: Many customers have left the salon feeling satisfied with their nail services. They have mentioned that their nails turned out nice and that they received great service. Satisfied customers are likely to become repeat customers and recommend the salon to others.

3. Reasonable Prices: One customer mentioned that the prices at DK Nail and Tan place are reasonable. This indicates that the salon offers competitive pricing, attracting customers who are conscious of their budget.

4. Attention to Detail: Some customers have highlighted the salon's focus on the details of the design and customer requests. This indicates that the salon takes pride in its work and strives to meet customer expectations.

Weaknesses:

1. Poor Operation and Management: One customer mentioned that the salon is poorly operated and managed by Monica, who is part of the family that owns the business. The customer expressed frustration with the lack of cleanliness, organization, and consistent operating hours. This indicates a lack of professionalism and attention to maintaining a high standard of service.

2. Inconsistency in Service: Another customer mentioned that they had a bad experience during their first visit, but the second visit was satisfactory. This suggests that the salon has inconsistency in service quality, which may result in a lack of trust and customer loyalty.

3. Limited Nail Polish Variety: One customer commented on the limited variety of nail polish colors available at the salon. Having a wide range of options is important for customers to choose from and adds to their overall satisfaction.

4. Poor Customer Service: One customer had a negative experience with the salon's customer service. They mentioned that the closing time was inconsistent, and when customers arrived near closing time, they were ignored. This indicates a lack of professionalism and customer-centric approach.

5. Inconsistent Nail Shaping and Design: One customer mentioned that their nails and toes were not shaped correctly. The technician also did not properly place the nail, resulting in an uneven appearance. This indicates a lack of attention to detail and quality control.

In conclusion, DK Nail and Tan place has strengths including skillful technicians, satisfied customers, reasonable prices, and attention to detail. However, there are weaknesses such as poor operation and management, inconsistency in service quality, limited nail polish variety, poor customer service, and inconsistent nail shaping and design. These areas of improvement should be addressed to enhance the overall customer experience and reputation of the salon.

Best TL Reviews

The shop was pretty busy. Not fully staffed for the amount of people waiting. I waited a little over 45 minutes to get in a chair. My nails turned out nice. They need to update their nail polish colors, not much of a variety to choose from. However, I will return. I left satisfied and the nail tech took her time.

With literally tons of nail salons to choose from, I intentionally choose this one. The techs, Monica, Ka-Ka, Liela are really good at what they do. But my adsolute favorite is Sandy...she is an incredible magic women!...and I tip well for her excellent service! But lately I've become increasingly annoyed with service or the lack thereof! This is a family owned and poorly operated business, which is managed by Monica. DK Nail family...please clean, sanitize, organize and keep consistent operation hours -

OR loose customers like Me!

The first time I went I didn't have a good experience, my pedicure messed up twice and even after it was fixed and I attempted to dry my nails they still messed up after 20mins of.drying! I decided to.give another chance and it was well worth it. Pedicure and design were lovely. I was able to soak and my pedicure wasn't rushed nor did it mess up. I chose a different lady as well this time. Hope this helps

Was looking for a nail shop because the one I normally go to was crowded. Found this one browsing the internet and of course I was skeptical because I'm a perfectionist when it comes to my nails and toes. Let me just say Linda was AMAZING!! She took her time and made sure that I was satisfied!! I have definitely found my new nail salon!! Prices are reasonable and they pay attention to what you ask for!!

Always great service and give attention to the details of design and request

I got really great service and Ka did an excellent job on my nails! Very good prices as well! I will be coming back after shopping astound and bring disappointed by others.

This used to be my favorite place to go for over 4 years, but this is my last time coming here. The closing time is 8 but they close at 7:30 and when customers come to the door they ignore them. I would rather take my business where it is appreciated. The attitudes today was just unacceptable, not everyone there is like that but the crew today ugh.

This is the worst nail shop ever never again will I come here ! I came with my mom and nana the lady rushed with my nails , didn’t file them correctly had to go back and re-do that . Then she put my nail on & it wasn’t straight nor was it the same size as the other ones . I pointed it out to her she then told me it wasn’t her responsibility to look it was my responsibility to make sure my nail was on correctly. Not only was my nails messed up my toes where messed up too . The older lady that work here she’s really sweet but couldn’t shape my toes correctly. My left side has a square shape my right side it looks like a hill on my toe ????????‍♀️ . Once she fixed my nail she then got smart again saying it looks the same to her . She wanted to get going back and forth with me. I regret spending money there & will never come here again honestly .