Quick Facts About Cosmopolitan Hair Salon
Strengths:
1. Skilled and knowledgeable stylists: The salon has stylists like Tonya, Rosy, Marianna, and Anthony who are highly skilled and knowledgeable in their craft. Customers have consistently praised their expertise in providing great haircuts, color, and styles.
2. Excellent customer service: The staff at the Cosmopolitan Hair Salon, including Tonya, Marianna, and Anthony, have been commended for their friendly and welcoming demeanor. They make customers feel comfortable and valued, ensuring a positive experience for everyone.
3. Attention to detail: Many customers have mentioned that the stylists at the salon, such as Rosy, take great care and pay attention to every detail when it comes to styling hair. This shows a commitment to delivering high-quality results and satisfying customer expectations.
4. Ability to cater to diverse needs: The salon has catered to a variety of customers, including older gentlemen, new moms, and individuals seeking unique hair colors. Tonya, Marianna, and Anthony have shown an ability to listen to their clients and provide personalized solutions that suit their specific needs and desires.
5. Positive atmosphere and vibe: Customers have commented on the great atmosphere and vibe at the Cosmopolitan Hair Salon. The salon is clean and has a welcoming ambiance, allowing customers to feel relaxed and comfortable during their visits.
6. Reasonable prices: Customers have mentioned that the prices at the salon, especially for services like glaze, cut, and style, are reasonable. This makes the salon accessible to a wider range of clientele, including those on a budget.
Weaknesses:
1. Inconsistent service: One customer expressed dissatisfaction with Tonya's service, stating that she did not fulfill the specific requests made for their haircut. This highlights a potential weakness in ensuring consistent service quality and meeting customer expectations.
2. Ego or memory issues: The same customer who had an unsatisfactory experience with Tonya speculated that the stylist's actions may be motivated by ego or memory issues. If this is indeed the case, it could be a significant weakness that affects customer satisfaction and trust in the salon.
It is important to note that the weaknesses mentioned in the comments represent isolated incidents and do not necessarily reflect the overall quality of the salon. However, it is crucial for the salon management to address these concerns and ensure consistent service delivery to maintain a strong reputation in the industry.
Best TL Reviews
I have had color and haircuts done by Tonya. Always amazing! Today my son got his hair cut. She was able to give him exactly what he wanted and taught him how to style it moving forward. I would highly recommend.
Received a great haircut and blowout. Rosy was so sweet and caring, she really cared about every detail of my hairstyle. So happy with it and will definitely return!!
I have been going to the Cosmopolitan Hair Salon for over a year now. As an older gentleman, I was not sure what to expect and entered with a bit of trepidation. Marianna immediately made me feel welcome, relaxed and comfortable. She listened to my questions, offered suggestions and took a genuine interest in wanting to help me with my hair. I knew immediately I was in good hands. Since my initial visit, Marianna continues to treat me well, is friendly and easy going, and she never fails to give me a good looking cut. I cannot recommend Marianna and the Cosmopolitan Hair Salon enough. Thanks Marianna, you’re the best!
took great care of my hair, got so many compliments, and my hair has never been healthier!! i love her
As a new client, I was really impressed! I am also a new mom and so it’s hard to find time for self care! I am so glad that I took the time to go! Anthony helped my hair come back to life with an amazing glaze and cut/style. Price was super reasonable and the experience was just great. Great convo and great vibe! Thank you so much! I will for sure be back!! :-)
Tonya- Had 3 haircut experiences with Tonya. 1st went well and was pleased with the cut. The 2nd visit I was very clear about how much I wanted cut and the specific shape of the cut. She did what she wanted and I left unhappy and didnt not get what I asked for. Gave her another try and was hoping that would not happen again. I was crystal clear about exactly how much to take off and the shape, and repeated myself several times to make sure she understood. She again completely disregarded my ask and did what SHE wanted to do. I can only think its an ego thing or a memory issue. Either way, Never again.
Ellen always gives a fabulous cut and blow dry!
I, For the first time at 49 decided to add some lavender to my ends and get a side shave. The Cosmopolitan was very clean and had a great vibe. Anthony at The Cosmopolitan talked with me for a bit about what I wanted and what kind of cut would work with my hair type and HE NAILED IT. My hair came out great and Anthony even sent me home with some touch up color.
Cosmopolitan Hair Salon Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 04:00 PM |
| Sunday | Closed |
How to go there
Location
Places