Quick Facts About LA Nails Spa
LA Nails Spa has both strengths and weaknesses according to the comments provided. Let's delve into each aspect in detail.
Starting with the strengths, several positive aspects of LA Nails Spa are highlighted. One comment mentions that the salon is a clean environment, which is always a plus as it ensures hygiene and a pleasant experience for customers. Another strength is the quality of the nail technicians. Peter and Yen are praised for their skills and the results they deliver. Yen is specifically commended for providing natural-looking manicures and acrylics. This showcases the talent of the technicians and their ability to meet customer expectations.
Additionally, LA Nails Spa is complimented for its wide range of design options and color choices. This abundance of choices is appreciated by customers, showcasing that the salon can cater to diverse preferences. The positive experiences of customers like Kim, who was happy with her nails and would consider going back, indicate that the salon is capable of satisfying its clients.
Another strength highlighted in a comment is the payment options offered by LA Nails Spa. They accept methods such as Venmo, Zelle, and cash, providing convenience for customers who may not carry cash or prefer digital transactions. The availability of anti-virus protection masks for sale also shows an awareness and concern for customer well-being.
Moving on to the weaknesses, some aspects of LA Nails Spa raised concerns among customers. One recurring issue is the pricing transparency. A customer mentions that they were not informed about additional fees for certain nail shapes or lengths, which made them feel scammed. This lack of transparency is perceived negatively, and customers appreciate when salons are upfront about additional costs.
Another weakness mentioned is the language barrier. A customer expresses frustration when they were unable to understand a technician due to their broken English. This lack of clear communication led to an unsatisfactory experience for the customer, emphasizing the importance of effective communication in a salon setting.
One customer recounts a particularly negative experience where their nails were removed without proper explanation. This lack of communication and understanding of customer preferences resulted in tears and disappointment. The customer's dissatisfaction is further fueled by their interaction with the staff, who were unresponsive and not receptive to feedback. This highlights a weakness in the customer service aspect of LA Nails Spa.
In another comment, a customer criticizes the expertise of a particular staff member, specifically mentioning their lack of skill in nails and eyebrows. This negative experience, along with the perception of overpricing, contributes to a poor overall impression of the salon.
In conclusion, LA Nails Spa exhibits strengths in terms of cleanliness, skilled technicians, design options, and payment flexibility. However, weaknesses are observed in pricing transparency, language barrier, customer service, and the expertise of certain staff members. It is essential for the salon to address these weaknesses and work towards enhancing their overall customer experience and satisfaction.
Best TL Reviews
This is my first time at the salon, and when I walked in it was a very clean environment. My nail technician was Peter and he was really good. The only thing that I did not like was when I had called to ask for a fill the lady told me it would only be $25. I do not like when some nail salons. The people do not tell you that having a certain shape or doing this or the nail length or whatever is going to be an extra fee. It’s like they want you to pay more without telling you, and that just feels like a scam . So I ended up paying $40 but for what ? I had brought my own nail polish and the link shouldn’t have mattered because it was shorter than what I had originally started with. Plus, it was regular acrylic. I miss the old days when nail technicians didn’t rip you off but good thing I’m moving back to Texas because my nail technician Terry there is for sure rare.
Yen is amazing! My manicure/acrylics looks natural ???? and my pedicure done by another nail tech came out amazing as well! Highly recommend you see yen!
Kim did my nails, and I was very happy with the result. I was overwhelmed by the number of design options and colors to choose from... I don't know why it is so hard to decide on a shade of nail polish (lol) I was delighted with the results and would go there again if I am in that area.
Kelly at LA nails is the best nail girl ever
I had a formal wedding to go to. I went to get got my nails done manicure and pedicure and my eyebrows done. The nail tech suggested next gen nails. I had them do black polish for the formal wedding. Every thing went fine and I paid well over 100 plus tips for their services. I went back today to get a polish change today . At first I was told that I wanted to change the color to purple but was told by 2 techs that I had to go with red to cover the black color I had. The tech started the process but I could not understand her broken English. Next thing I know they removed my nails and just put polish on my natural nails. I did not have my nails on for a week when the removed them without explaining what they were doing. I was so upset with the lack of explanation I left in tears. My husband called and tried to speak to a manager or owner but they did not want to come to the phone. My husband told the person on the phone they needed to fix this. He asked why the original tech did not tell her that she could not change the black color . The person said they don’t do that. In my opinion that is bad customer service . I will NEVER go back to this place again and suggest you try another place or ask if the color can be changed before doing your nails
The worst nail shop in town! The lady at the front thinks she’s good at nails and she’s the worst in the nail shop! Would never recommend them ever! She’s even bad at eyebrows. I’ve NEVER met someone with so much confidence at a nail shop, but does the worst service. Too overpriced, with bad service and a bad experience equals horrible business!
Make appt A head wear mask.very clean and keeping Distance. I like the way do my nails. *They sale protection mask anti virus* they take $ Venmo, Zelle,Cash -
Ive had pedicures here before and they were great... well today I came in to get dipping nails and it started out great but as soon as the guy that was doing my nails had another client lined up behind me he rushed and there's no way that he finished doing my nails like he was supposed to. My cuticles we're not clipped and I still had dried dip powder on my skin he definitely did not take his time once the dip was on my nails. The only reason this place is getting three stars is because of their pedicures my nails are really would've turned out beautiful if he would of just finished like he was supposed to
Place Pictures
LA Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | 10:00 AM - 04:00 PM |
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