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Garage Barber Shop LLC

+1 860-377-1673
454 W Main St, Norwich, CT 06360 United States of America
Open Today: 08:30 AM - 07:00 PM

Quick Facts About Garage Barber Shop LLC

Garage Barber Shop LLC has several strengths based on the comments provided. Firstly, customers appreciate the convenience of the shop's location, as it is locally accessible. This makes it convenient for people in the area who are in need of a good barber. The fact that walk-ins are welcome is also seen as a positive aspect, providing flexibility for customers who may not have the ability to schedule appointments in advance.
The use of a scheduling app is another strength highlighted by customers. This shows that the shop is technologically advanced and strives to provide a seamless booking process for its customers. The app allows for easy and convenient scheduling, which is appreciated by customers who have utilized it. This level of efficiency aligns with the customers' desire for a professional and quick experience.
The quality of haircuts is consistently praised by customers. It is mentioned multiple times that the barbers at Garage Barber Shop LLC provide excellent and sharp cuts. They are skilled and experienced, which gives customers confidence in their abilities. This expertise is reflected in the positive feedback and reinforces the notion that the shop is reliable and committed to delivering high-quality results.
Several customers also mention the great service and good vibes at the shop. This indicates that the staff is friendly, welcoming, and creates a positive atmosphere for customers. The professionalism of the barbers is noted, with comments emphasizing their quickness and efficiency during appointments. The fact that customers feel comfortable and well-treated further strengthens the reputation of Garage Barber Shop LLC.
Another strength of the shop is the cleanliness and organization of the space. Customers appreciate that the shop is always clean and well-kept, which contributes to a pleasant experience. Additionally, the ease of setting up appointments is mentioned, highlighting the efficiency of the shop's booking system. This attention to detail and professionalism further increases customer satisfaction.
Despite these strengths, there are also a few weaknesses mentioned in the comments. One customer had a negative experience when their reserved barber did not show up for the appointment. This resulted in a long wait time, causing frustration for the customer. This incident reflects a potential issue with communication and punctuality within the shop.
Another customer felt overlooked or not valued as a customer. They mentioned feeling as though they were not "good enough" for the shop and were dissatisfied with the overall experience. This comment suggests a potential issue with customer service and making all customers feel valued and respected.
While these weaknesses are mentioned, they are isolated incidents and do not represent the overall experience of customers. However, it is important for Garage Barber Shop LLC to address and improve upon any issues with communication, punctuality, and customer service to ensure consistent customer satisfaction.
In conclusion, Garage Barber Shop LLC has several strengths that contribute to its positive reputation. Its convenient location, use of a scheduling app, high-quality haircuts, great service, good vibes, cleanliness, and organized booking system are all valued by customers. However, there are some areas for improvement, such as communication, punctuality, and ensuring all customers feel valued. By addressing these weaknesses, the shop can continue to provide exceptional service and maintain its positive reputation.


Best TL Reviews

I live locally and in need of a good barber in the area. A sign outside said walk ins welcome and so I gave it a go. While waiting for an open seat, the staff was telling me about the app they have for scheduling. So I download the app and use it for my next time to book. The fade I got that day was very good. 2 weeks later, I book an appointment on the app to reserve a time. I show up 5 minutes early to see my barber I reserved not there. Then the owner of the shop asks me for my name not once but twice and apologizes. I waited on half hour past my appointment and decided to leave. I have watched these guys work, they do good work. I guess Im not good enough for them.
The sharpest cut ever. They did an amazing job on my sons hair. Will be back!
Did an awesome job on my my boys hair. My son said he needs a 5 star so here it is. Thank you so much..
good vibe and great service
Great place. Great haircut, great vibe.
Luis was super quick and professional with everything. I immediately saw how experienced he was just from 1 haircut. Definetly recommend to any who is in need of a quick, clean cut.
Lorenzo does a great job every time I get a hair cut at Garage barber shop. He always responds right away. And setting up an appointment is quick and easy. His shop is always clean and organized and I would recommend it to anyone in the area that’s looking to get a fresh haircut.
First time there today and definitely will be back. Lorenzo was patient and professional. He took his time and definitely best cut I have ever had. Only reason for 5 stars was because 10 stars wasn't an option. Walked out of there feeling like the freshest white guy in new london county. Highly recommend and guarantee you will be happy!!
Haven’t had a haircut since December of 2019. Was getting self conscious about the way I looked and etc. Went here to get a cut and it was great. Very professional and a great quality haircut. I definitely recommend this barbershop.

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Garage Barber Shop LLC Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 08:30 AM - 07:00 PM
Tuesday 08:30 AM - 07:00 PM
Wednesday 08:30 AM - 07:00 PM
Thursday 08:30 AM - 07:00 PM
Friday 08:30 AM - 07:00 PM
Saturday 08:30 AM - 07:00 PM
Sunday Closed

How to go there

Location