Shear Professionals Salon & Spa

+1 231-775-4679

2141 Plett Rd, Cadillac, MI 49601 United States of America

Open Today: Closed

Quick Facts About Shear Professionals Salon & Spa

Shear Professionals Salon & Spa appears to have several strengths based on the comments provided. One of the strengths is that the salon has friendly stylists who create a welcoming atmosphere. Customers mention that they always laugh and enjoy themselves while getting their hair done. This positive and friendly environment can help create a comfortable experience for clients.

Another strength is the skill and expertise of stylist Alisha. Multiple comments praise her for consistently delivering excellent results and giving clients exactly what they ask for. Some customers even go out of their way to travel from out of state to have Alisha do their hair. This suggests that Alisha has built a strong reputation for her exceptional work and is able to create satisfied and loyal customers.

Furthermore, the salon receives compliments for its overall service. Customers appreciate the positive and upbeat attitude of the stylists, creating a pleasant experience for them. Additionally, the salon appears to offer complimentary refreshments like cookies and coffee, which adds to the relaxing atmosphere and enhances the overall customer experience.

However, the comments also highlight some weaknesses of Shear Professionals Salon & Spa. One significant weakness is the lack of management and receptionist. A customer complains about having to leave a message to make appointments and struggling to receive timely responses. This lack of management can make it difficult for customers to communicate their needs and concerns effectively.

Another weakness mentioned is a specific stylist's lack of professionalism. One customer shares a negative experience with Alisha, claiming that she provided subpar haircuts and highlights and refused to address the customer's concerns or provide a refund. This suggests a lack of accountability and customer service on the part of the stylist, which can create dissatisfaction and frustration among clients.

Based on these comments, it can be concluded that Shear Professionals Salon & Spa has strengths in terms of a friendly atmosphere, skilled stylists like Alisha, and a generally positive customer experience. However, the salon's weaknesses include a lack of management and customer service issues with specific stylists. It is important for the salon to address these weaknesses to ensure overall customer satisfaction and maintain a positive reputation.

Best TL Reviews

Great place to get a haircut. Very friendly people that will always make you laugh while getting tour hair done.

I always see Alisha every single time I go in to get my hair done! She always does an amazing job and gives me exactly what I ask for. I lived in VA and now FL and I drive up here to get just to have her do my hair. I wouldn’t want anyone else! She’s just simply amazing at what she does!

I have been seeing Alisha for 9 years! She is amazing! When I lived in midland, I made the 2 hour drive one way to my appointments to cadillac, happily! My sister also gets her hair done by alisha, my daughters, and even my mother. I don't trust anyone else! She does an absolutely amazing job and has always given me exactly what Ive asked for. If I want it blonde, we do stages for blonde until we get the color I want. If I want dark we also do the stages for that until it gets where we are happy with it.

She is always so positive and upbeat.

You won't find a better stylist!

Wherever she is working is exactly where I will go!

"Shear Professionals" is not "professional".

No management (literally) No one to answer the phone - you have to leave a message and good luck getting your request answered in a timely way. I asked for a certain haircut that maybe took some time with de-bulking , layering and angling to create a long layered bob. What I got was a trim with nothing else. The stylist gave me her card and would not return my phone calls to re-schedule to fix it. Because she would not call me back I had to make a special trip into the salon to make an appointment. I told them if she doesn't want to do this I would have to ask for the money back for the cut because I have to have it done somewhere else. They said there is no management (all independent) no receptionist. Each stylist works independently and she could not help me I would have to talk to her. She would not return my calls! I am sorry to put this review in but I have NEVER experienced anything like this in my life of haircuts! I am stuck with a messy blob of a haircut (not to mention I paid a lot for it!) I am so sorry but please be advised!

Probably the worst experience I've ever had in my life and I wish I could post these pictures of my hair. Do not and I repeat do not go to Alisha. Both times I have been to her I had to go back. First time was an uneven haircut and highlight lines in the front of my hair and this time so many lines in my hair from the bleach and it's not even blonde is orange. I told her I wanted to grow it out and they she cut off too much of my hair last time and she went against what I said and chopped my hair off so much that I can not even get a curling iron on it. She refused a refund and after blaming me and saying she knew I would not be happy and how I make her uncomfortable and by me telling her some other hair stories that all I do is complain. Please look at my Facebook for these horrible pictures of my hair and the way she responded to me. I just filed a small claims against her for hair repair costs and punitive damage. Very she sent me homeunprofessional in ever aspect.

Absolutely amazing! Alisha is wonderful! So nice and I love my hair. Everytime I go I am in love!

I’m absolutely blown away with the work Jessie did, she was amazing to talk to, took into consideration everything I wanted and made my hair exactly what I wanted it would be! I not only recommend sheer professionals for a great job but I also personally recommend Alisha and Jessie they are amazing fun girls and will make sure you have exactly what you want!

Nearly 4 years in, more than great hair styles. Great gals, relaxing salon atmosphere (and great cookies/coffee). Far beyond a 'pleasant' experience. Feel young again! Keep it up Katy! Great job!