Quick Facts About Southwest Barber Stylist
Strengths:
1. Welcoming atmosphere: The first comment highlights the friendly and welcoming nature of the staff at Southwest Barber Stylist place. This is important as it creates a positive first impression and makes customers feel comfortable and valued.
2. Skilled barbers: Multiple comments mention the excellent haircuts received at Southwest Barber Stylist place. Customers appreciate the expertise and skill of the barbers, particularly Mr. Carl. This indicates a high level of competence and professionalism, which is crucial for a barber shop.
3. Great with children: It is mentioned that Mr. Carl is gentle and makes getting a haircut fun for children. This highlights the barber shop's ability to cater to the needs of young customers and create an enjoyable experience for them. This can be a significant advantage, as parents are more likely to bring their children back to a place where they feel comfortable and happy.
4. Authentic experience: A comment mentions that the building is beautifully maintained, and the atmosphere provides an authentic experience. This adds to the overall appeal and uniqueness of Southwest Barber Stylist place. Customers looking for a traditional barber shop experience will be drawn to this.
5. Strong customer loyalty: A comment states that the customer has been going to Southwest Barber Stylist place for over 25 years. This demonstrates a high level of customer loyalty and satisfaction. It suggests that the barber shop maintains consistent quality and builds long-term relationships with its customers.
Weaknesses:
1. Poor customer service: One comment highlights a negative experience with a staff member who answered the phone rudely and hung up without offering assistance. This incident reflects a lack of professionalism and customer service skills. It is essential to address these issues promptly and ensure all staff members understand the importance of providing excellent customer service.
2. Lack of availability: One comment mentions getting a quick cut and beard trim before the next appointment came in. While this may be seen as efficient use of time for the barbers, it may also indicate that getting an appointment can be challenging. If customers consistently face difficulties in booking appointments or have to wait a long time for their turn, it can be a disadvantage.
3. Limited communication: The same comment also mentions that the staff member did not inquire about the purpose of the call or offer to take a message. This suggests a lack of communication skills and attentiveness to customer needs. Clear and effective communication is crucial for understanding customer requirements and addressing their concerns.
4. Lack of modern amenities: There are no specific comments addressing this point, but it can be inferred that Southwest Barber Stylist place may lack certain modern amenities that are becoming increasingly common in barber shops. This could include features like online bookings, payment options, or even a modern interior design. While some customers may appreciate the traditional and authentic charm, others may prefer more modern facilities.
In conclusion, Southwest Barber Stylist place has several strengths, including a welcoming atmosphere, skilled barbers, and the ability to cater to children. However, there are also weaknesses such as poor customer service and limited availability. Addressing these weaknesses and maintaining the strengths can help Southwest Barber Stylist place attract and retain customers in the highly competitive barber shop industry.
Best TL Reviews
This was my first time actually going here with my husband and it was his first time also! The lady welcomed us in nicely and then we had to leave and come right back and the the gentlemen did a GREAT job on my husband's haircut! Thank you!!
The best place for littles! Mr.Carl is so gentle & makes it fun!
Haven't been back to this barbershop since childhood, stopped in to find Mr. Carl still gives the same great haircuts. You won't get a more authentic experience than this, the building is beautifully maintained and the folks inside plying their trade are the best in the business.
Have had them cutting my hair off and on for years location location good service great people to deal with highly recommend them
Was asked if I had an appt and I did not. I was going to wait if I had to since I needed a haircut bad. But was able to get a quick cut and beard trim before the next appointment came in. Carl was fast and did a great job. Found out he graduated from Lakeland Sr High school in 1965. I told him I graduated from there in 1978. Lot's of cool things around to look at.
The barber shop is amazing and I have sent friends and recently my sister to get her hair cut and I planned on making a appointment for one as well.
Today my wife simply called to speak to the owner or manger there at the time to ask a question.The woman on the other end said no with a bad attitude and hung up. Didn’t even ask if she could take a message or ask what the phone call was for. Was very rude and unprofessional with answering a phone call. That’s not how a potential customer or potential future client should be treated.
I have been going here to get my hair cut for over 25 years. Carl, April, and Jerry have all done a great job cutting my hair. It is a wonderful old time barber shop. They are great with all their customers and especially with the little ones. If you want a hair cut at a fair price by someone that will know your name and be there 6 months from now this is your place.
Carl is awesome. A great barber. He's been cutting hair a long time and always gets it right. He makes it look effortless. From the very first time, I was always comfortable with him. He is very casual, very calm and friendly. Really, never a bad cut or unpleasant experience. Top notch. I would never go anywhere else, given the choice!
Place Pictures
Southwest Barber Stylist Info
Amenities
From the business
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Identifies as veteran-owned
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 01:00 PM |
| Sunday | Closed |
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Location
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