Quick Facts About Erica salon & barbershop
Strengths:
1. Good experience for haircuts: Several comments mentioned that Erica Salon & Barbershop has good experience when it comes to cutting hair. This indicates that the stylists have the skills and knowledge necessary to give customers a satisfactory haircut.
2. Positive experience with other services: One comment mentioned being happy with eyebrow and eyelash services, as well as hair color. This indicates that the salon offers a variety of services and has expertise in those areas, which can attract a diverse range of customers.
3. Hair protein treatment: One comment highlighted the positive experience with a hair protein treatment offered by Erica Salon & Barbershop. This suggests that the salon offers innovative and popular treatments that can improve the health and appearance of customers' hair.
4. Excellent styles produced by Erica: A comment specifically mentioned Erica as being talented at producing amazing styles. This suggests that Erica's styling skills are highly regarded and can potentially attract customers who are looking for trendy and fashionable hairstyles.
5. Warm and friendly atmosphere: One comment mentioned that the salon has a warm, welcoming, and friendly atmosphere. This can contribute to a positive customer experience and make customers feel comfortable and valued.
Weaknesses:
1. Inconsistency in hair color services: One customer experienced poor results with hair coloring, including the wrong color and poor blending. This indicates a lack of consistency and attention to detail in the salon's hair coloring services.
2. Inconsistent haircuts for men: A comment highlighted that the salon's haircuts for men were a disaster, lacking patience and professionalism. This suggests that there may be inconsistency in the quality of haircuts provided, particularly for male customers.
3. Language barrier: One comment mentioned that a stylist was unable to understand English, which created communication difficulties. This can lead to misunderstandings and potentially result in customers not getting the desired haircut or service.
4. Lack of professionalism in handling mistakes: One customer mentioned that when they went back to get a hair color fix, the salon made excuses and tried to charge more to fix the mistake, ultimately leaving the customer to take care of it themselves. This demonstrates a lack of professionalism and customer service in handling mistakes and rectifying them.
5. Negative experience with boss cutting hair: A comment mentioned having a horrible experience with the boss cutting their hair, resulting in an uneven and choppy haircut. This indicates a lack of consistency and skill in the salon's top stylists.
In conclusion, Erica Salon & Barbershop has strengths in terms of their experience in haircuts, offering other services such as hair color and protein treatments, and having a warm and friendly atmosphere. However, they have weaknesses in inconsistency in hair color and haircuts, a language barrier, lack of professionalism in handling mistakes, and negative experiences with top stylists. These weaknesses can undermine the salon's reputation and customer satisfaction.
Best TL Reviews
I went to this salon to color my hair. I showed a couple pictures of what I wanted but it was poorly done. The color was completely wrong, it wasn’t blend correctly and I end up having straight lines all across my hair. I decided to go back the next day to get it fix. But they just make excuses and try to charge me more money to fix the color. They just put some bleach on it and send me home to take care of it by myself. Now my hair is a disaster and I’ll have to spend a lot of money to fix it. Don’t ever go to this place. I don’t recommend it at all.
El día de ayer me fui a cortar el cabello normal, pedí un corte y me hicieron uno completamente diferente, me hicieron el corte todo a lo rápido y sin paciencia. Depronto en el apartado para mujer por ejemplo cejas, pestañas, decoloración, son de lo mejor. Pero para cortes de cabello para hombre son un desastre. Pague mi corte por cortesía, pero sinceramente me daba lastima lo que me habían hecho. Perdón por las declaraciones pero es completamente verdad
Tenía muchos meses sin depilar mis cejas y fui con los mejores encantada con el resultado
Worst worst place to get your a hair cut so unprofessional the guy who cut my hair I showed a picture and he went ahead and did what he wanted cut my hair literally looking like a mushroom so short told him to stop and he kept going will never never got back and don’t recommend this place to anyone
Its been 3 years i always get my haircut from erica , and she always done an excellent job and i also try her new hair protein treatment it makes my hair silky smoth and healthy . Must recommended
They have good experience for hair cut
The man didnt know english which wasn't a big problem, but I showed him a picture and he just said "no" and rejected to do the haircut and continued to do a random haircut on me. Luckily, the haircut looked good and I got many compliments on my hair. Overall they aren't that professional but the haircuts are very well done.
EDIT: I recently went there again. This time, the boss of the place cut my hair. It was horrible. She cut both sides way too short and completely uneven. It looks horrible. The cuts are really choppy. Never going back here again.
Excellent service. When you walk in to a warm, welcome and friendly atmosphere. All the staff are very welcome giving great advice for haircuts. Would highly reccomend Erica for her amazing styles that she can produce. Once you have been here you will not be disappointed. Wish all the best for allthe TEAM.
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Erica salon & barbershop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointments recommended
Payments
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Checks
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Debit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 09:30 AM - 03:00 PM |
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