Lee's Nail & Spa

+1 410-326-0460

190 Village Center Drive, Lusby, MD 20657 United States of America

Open Today: -

Quick Facts About Lee's Nail & Spa

Lee's Nail & Spa place has several strengths based on the comments provided. The first strength is the excellent customer service provided by Cindy and Diane. They both go above and beyond to make customers feel welcome and comfortable. They take their time to ensure customer satisfaction and create a positive experience. This personalized attention and care contribute to customer loyalty and repeat business.

Another strength highlighted in the comments is the talent and skill of the nail technicians. Customers rave about the quality of the services provided, such as dip powder nails, gel manicures, pedicures, and eyebrow waxing. The technicians take their time and provide a quality service, resulting in customer satisfaction. The positive experiences and excellent work of the nail technicians contribute to the reputation of the salon.

The friendly and welcoming atmosphere of Lee's Nail & Spa place is another strength. Customers mention feeling secure and wanted, unlike their experiences in other salons where they felt judged or ignored. The salon creates a positive environment where customers feel comfortable and enjoy their time. This positive atmosphere is attributed to the friendly and attentive staff, particularly Cindy and her team.

The flexibility and availability of the salon are also strengths. The salon is open seven days a week, providing convenience for customers with different schedules. This availability allows customers to easily make appointments or walk-ins without having to plan too far in advance. This flexibility adds to the convenience and accessibility of Lee's Nail & Spa place.

Some weaknesses can also be identified based on the comments provided. One weakness is inconsistent service. While some customers had great experiences with skilled technicians who provided excellent services, others had negative experiences. One customer complained about a rushed and incomplete pedicure, while another was disappointed with a gel manicure that did not meet their expectations. These negative experiences suggest a lack of consistency in service quality, which may need improvement.

Another weakness highlighted in the comments is the limited ability to deliver complex or unique designs. One customer expressed disappointment that the salon was unable to fulfill their request for a specific design shown on the website. This suggests that the salon may not have the capability or expertise to create intricate or complex nail designs. This limitation may reduce the appeal of the salon for customers seeking more creative and unique nail art.

In conclusion, Lee's Nail & Spa place has several strengths based on the comments provided, including excellent customer service, talented nail technicians, a friendly atmosphere, and flexibility in scheduling. However, some weaknesses can also be identified, such as inconsistent service quality and a limited ability to deliver complex designs. By addressing these weaknesses, Lee's Nail & Spa place can further enhance its strengths and improve the overall customer experience.

Best TL Reviews

Cindy and Diane are absolutely amazing. They both go above and beyond to make you feel welcome and comfortable. They take their time to make sure you’re happy. They’ve made a loyal customer out of me. Between Cindy’s singing and Diane’s sweet compliments. Today I was feeling down but needed a fill so I took my happy butt on over to Lee’s. I couldn’t figure out what color I wanted to do so I let Cindy do whatever she wanted and let me tell you…I AM IN LOVE. I definitely recommend going to see these two. You won’t regret it

I wanted to find a great artist as I recently moved to Lusby, I decided to go to Lee’s and found Cindy! She was honestly the best I’ve ever had, truly meaning that. We clicked great and talked so much! She is so funny, down to earth and it’s really nice to support someone that makes your confidence increase. I really wanted someone who was going to make my day, as I was down and she seriously did. I told her to do whatever she wanted and I am so in love! First time ever doing dip powder and I’ll never go back to regular acrylic. I l o v e Cindy and I cannot wait to come back!

Cynthia was excellent, she took her time and provided a quality service for me. I got a full set with gel nail polish, a pedicure, and my eyebrows waxed. I will be returning just make sure you make an appointment and be kind to your nail technicians they work hard. Kindness goes a long way!

DO NOT WASTE YOUR TIME OR MONEY HERE. I had an appointment on 10/23/2021 for a gel manicure and a regular pedicure. We started with the pedicure, it was maybe 10 to 15 minutes long at the most, and she completely forgot to cut cuticles or really do anything on my right foot other than the massage and then painting my nails. For the gel manicure, I asked if she could do a VERY simple design and she immediately answered no without even taking the time to look at the picture that I had, so I picked a dark sparkly red. She started with my right hand, pinky nail, and the color came out perfectly. But each nail that she painted came out lighter and lighter, and said nothing to me at all about picking a new color. The color on the rest of my nails is a lighter red. Not what I wanted at all. Not to mention, this is the WORST gel manicure that I’ve ever had in my life. She was not gentle at all, and even left paint on the corners of my nails. I honestly could have done it better by myself, it was NOT worth $65.00 for the manicure and pedicure. They can not do the amazing designs that are on the website. I would not waste my money to go here, it was not worth it at all.

Wow!

let me just start off by saying that Lee’s spa & nails gave me the most amazing experience!!

Cindy had amazing customer service and is the only nail tech in my LIFE to ever impress me.

I dont know about everyone else but finding a nail salon where they make you feel secure and wanted is very hard to find.

Every nail salon i have ever been to have made me feel unwanted and judged, with the lack of conversation between my nail tech and i and the constant conversations in another language between the employees.. which always makes me think they are talking negatively about me.

Lees salon won me over in the first 20 mins of being there.

I would recommend Lee’s nail & spa to anyone who is looking for amazing work and customer service.

The two ladies, Cindy, who is the owner & the other lady i believe name is Len are there 7 days a week providing excellent service.

I've been going to my friend Diana for my pedicures for years. She is very attentive to my feet. She always provides me with water and keep my chair going with the massage. I highly recommend her. She has done a full set for a wedding that I was in this year. I was very impressed. She's very quiet and I didn't know she did nails but Cindy told me she can. I'm glad she did. Please check out my friend Diana. You won't be disappointed.

Recently moved to Lusby and wanted an awesome nail salon and artist on a lovely Friday, thankfully I had Cindy as my first time ever coming to Lee’s! I absolutely love her and she did an amazing job!!! I can’t wait to keep coming in, so caring, fun, and great at what she does.

Cindy and her team are amazing. I've gone a few times now and every time I've had a great experience. I took my 5 year old with me the other day and she had such a great time. Cindy and her team are always so friendly and kind.