Golden Scissors

+1 219-937-2441

4736 Hohman Ave, Hammond, IN 46327 United States of America

Open Today: -

Quick Facts About Golden Scissors

Golden Scissors place, based on the comments provided, seems to have a mix of strengths and weaknesses. This analysis will explore the different aspects mentioned in the comments and provide a comprehensive understanding of the strengths and weaknesses of the salon.

Starting with the strengths, one positive aspect mentioned by multiple customers is the friendly and welcoming atmosphere of Golden Scissors place. Customers appreciate the pleasant and positive attitude of the employees, which creates a comfortable environment for them to enjoy their experience. Additionally, the quick service is another strength mentioned in the comments. Customers appreciate that they do not have to wait for long periods of time to get their hair cut, which is a valuable aspect when considering busy lifestyles.

Another strength of Golden Scissors place is the affordability of their prices. Multiple customers mentioned that the prices are reasonable, making it accessible to a wider range of customers. This affordability is especially appreciated by one customer who mentioned being on a tight budget due to disability. The reasonable prices allow them to receive quality haircuts within their financial constraints.

Cleanliness is another strength mentioned in the comments. Customers highlight that the salon is well-maintained and clean, creating a hygienic and comfortable environment for their haircuts. Additionally, the availability of parking is mentioned positively by customers, making it convenient for them to visit the salon without worrying about finding a parking spot.

Moving on to the weaknesses, the first issue mentioned is the lack of listening to customers' preferences. One customer mentioned that the stylists at Golden Scissors place do not listen to how they want their hair cut and tend to take off more than desired. This lack of attention to detail and customer preferences is a crucial weakness as it can lead to dissatisfaction and negative experiences.

Another weakness mentioned in the comments is related to hair coloring services. One customer shared a horrible experience with a stylist named Maya, mentioning that their hair turned out to be an undesirable mix of colors. This negative experience reflects poorly on the skills and expertise of the hair colorist at the salon. Additionally, the customer expressed frustration with the owner's response, suggesting a lack of proper customer service and problem resolution.

An additional weakness mentioned is the issue of unexpected additional charges. One customer shared an experience where they were charged extra for a hairstyle without prior consent. This lack of transparency and the unexpected additional cost can create a negative impression and inconveniences for customers, especially those on a tight budget.

Another weakness mentioned in the comments is the long waits during peak hours. One customer mentioned that on Fridays and Saturdays, the salon tends to be extremely busy, resulting in significant wait times. This overcrowding and extended wait times can be frustrating for customers who may not have the patience to wait for an extended period.

In conclusion, Golden Scissors place has several strengths such as a friendly atmosphere, quick service, reasonable prices, cleanliness, and availability of parking. However, there are weaknesses in the salon's service, including a lack of attention to customer preferences, negative experiences with hair colorists, unexpected additional charges, and long wait times during peak hours. These weaknesses should be addressed to improve the overall customer experience and satisfaction at Golden Scissors place.

Best TL Reviews

This place is a joke!!! Do not use this place for hair color the girl Maya, she will mess up bad and will burn you hair off the back of your neck. My hair turned out blue, green, white, gray, yellow, orange and it was ugly. Maya told me it came out great…..ugh what a joke. I spoke with the owner of the place and what I ditz she said it was a nice color. I assume she is color blind. Don’t use them die hair color run away.

They don't listen to how you want your hair cut. They take too much off.

It was awesome the young lady her name is. maria adhela. She is amazing cutting the hair i recommend her !!!

Very friendly. Quick service. Great prices. Clean area. Every time I go there's always parking.

They have reasonable prices. They are nice. I called prior to going to get a price for a hair cut for short hair. After cutting my hair, the lady went ahead and tried styling it for me, without asking, and charged me extra for the style. I had to count out change out of my purse because I only went in with what I was quoted on the phone. Don't get me wrong she did a great job on my cut, but wasn't to hip on the style. I came home and restyled it my way. Over all,they are great with cleaning up after each client, again, the prices are good, they are nice. I will go back. But I will make sure they do not style my hair without asking first or with out charging extra. The price concerns me only because I am partially disabled and I am not working as waiting on my disability hearing. I myself have no income, so I have to get money from my husband and if he is working like he always is, I am unable to get more to give a different amount than what i was quoted.

Tengo años illendo a este lugar y no e tenido problema solo los viernes y sábados por la tarde esta tan ocupado que hay k espera bastante así que necesitas llevar mucha paciencia por que casi siempre solo hay 2 personas atendiendo

Glad they're open early on weekends for a haircut.

Definitely a place to consider. The employees are always so nice, and they cut hair well. Plus, the atmosphere and general feel of the place is quite positive. Lines can be an issue during later hours, but the affordable price and quality makes it worth the wait.