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Jk Nail Spa

+1 315-253-3319
230 Grant Ave, Auburn, NY 13021 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Jk Nail Spa

JK Nail Spa, based on the comments provided, has both strengths and weaknesses.
One of the strengths of JK Nail Spa is their ability to accommodate various nail ideas and preferences. One customer mentioned that they had three different ideas and were able to work with a nail technician named Nancy to achieve the desired outcome. This showcases the salon's flexibility and willingness to collaborate with clients. Additionally, the customer mentioned that these nails were for their wedding, indicating that JK Nail Spa is capable of providing special occasion services and meeting the specific demands of important events.
Another strength identified is the speed of service and the friendliness of the staff. One customer mentioned that their nails were done quickly, and the personnel at the salon were nice. Fast service can be appealing to customers who may have limited time or prefer efficient nail appointments. Additionally, having friendly staff creates a positive and welcoming atmosphere for clients, enhancing their overall experience.
The reasonable pricing of JK Nail Spa is also seen as a strength. One customer mentioned that their prices are reasonable, which is important for attracting and retaining customers. Competitive pricing allows the salon to remain competitive in the market and appeal to a wide range of clients.
On the other hand, one recurring weakness mentioned by customers is the issue of inconsistent pricing. One customer highlighted that they were charged $68 for a service they were told would cost $65. They also mentioned an additional 5% charge for card payments, which suggests that the pricing structure at JK Nail Spa may not always be clear and transparent. Inconsistencies in pricing can lead to customer dissatisfaction and mistrust.
Another weakness that emerged from the comments is the inconsistency in the quality of service provided. One customer shares a negative experience with a technician named Elvis who, according to them, poorly executed the acrylic nail application. They expressed disappointment and frustration, especially considering that they had been a regular customer of the salon. This inconsistency in service quality can be a significant drawback for JK Nail Spa, as it can deter customers from returning and may lead to negative word-of-mouth.
Furthermore, another customer mentioned that their nails started lifting within a week after getting them done at JK Nail Spa. This suggests that the longevity and durability of the services provided may be inconsistent and in need of improvement. Clients expect their nails to last and not show signs of wear so soon after a salon visit.
However, not all comments reflected negative experiences. There were positive mentions of specific nail technicians who provided excellent service, such as Tammy and Tara. This highlights the strengths of having skilled and attentive staff who genuinely care about their clients. Positive experiences like these can help build customer loyalty and attract new customers through positive word-of-mouth.
In conclusion, JK Nail Spa possesses strengths in their flexibility when it comes to accommodating various nail ideas, fast service, friendly staff, and reasonable pricing. However, the salon may need to address weaknesses related to inconsistent pricing, inconsistent quality of service, and durability issues. By addressing these weaknesses, JK Nail Spa can improve customer satisfaction and loyalty, leading to a stronger reputation in the industry.


Best TL Reviews

I had 3 different ideas and Nancy helped me get them perfect. I LOVE them and they're fory wedding so I'm super happy with them
Nails were done fast and people there are nice. I paid $68 for this set when I was told it was going to be $65. They charge an extra 5% if you pay with a card. Please bring cash to avoid extra fees.
Until today jk was my go to nail salon. I want to preface this by saying, I’m by no means professional, but I do enjoy doing my own dip nails. I also enjoy my nails being long.. I go every 2-4 weeks to jk to get the color I put on taken off, and a fill with clear acrylic. That’s it. Then I go home and eventually put some more dip color over top. (I just don’t have time for the entire process anymore and this was a huge time saver with out being too costly.)
I made an appt the 15th for the 16th, for nobody in particular and was seated with Elvis. (Who I’m also pretty sure is the owner). He absolutely destroyed my nails. He has no business doimg acrylic, or even worse, he did it to me on purpose. Instead of building them up slowly with smaller beads of acrylic, he used MASSIVE GLOBS and then tried to file it down after. Operative word, TRIED. it looked like my nails were melting. After 45 mins of filing (I was there for an hour and forty five minutes total) this is what I’m left with:
For reference I’m also attaching a picture of my nails before, so you can see the length and shape. I told him I wanted them left the same for length and shape. Apparently he heard do whatever the hell you want.
Also, I was charged 35, I argued this at payment time and even though my nails look heinous he said because I already agreed that was that. Absolutely criminal. (For the exact same thing I usually pay 22). Awful awful experience.
** I removed the before picture because people were seeing it out of context and that makes the salon look good. Which isn’t the case.
Tammy did excellent on my nails! I absolutely love them.
Tara is the best! She is very sweet, refers to me by my name which I’ve never had a nail technician do, and seems to genuinely care about her clients. I love going to her for my manicures!
Usually can get you in the same day when making appointment. Clean and very nice. They do a great job.
I’m new to the area and have been looking for a good nail salon, bc I can’t get to my nail tech. Their prices are reasonable, but it hasn’t been a full week and my nails are already lifting. ????????‍♀️
Update: went back to give them another try. The male owner did my nails and they came out amazing! Him and the other guy definitely take their time with their customers. I will be requesting him every time I go there.
Tammy is amazing!! She is so gentle with my hands and feet! ???? amazing!!

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Jk Nail Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday Closed

How to go there

Location