Quick Facts About Salon Scissor Hands
Salon Scissor Hands has received a mix of positive and negative comments, revealing both strengths and weaknesses of the place.
Starting with the weaknesses, several comments indicate issues with the skills and abilities of certain stylists. The first comment mentions that Jinju messed up the hair color and was unable to fix it properly. This highlights a lack of expertise and proficiency in hair coloring techniques. Similarly, another comment states that Jason did a terrible job and made the hair too short and thin. This suggests a lack of attention to the client's desired outcome and a failure to meet their expectations. Furthermore, a customer mentioned that the stylist didn't know how to bleach hair properly, leading to additional costs and dissatisfaction. These instances indicate that some stylists at Salon Scissor Hands may lack the necessary training and experience in providing certain services.
Another weakness highlighted in the comments is the issue of communication and customer service. The first comment mentions that Jinju acted rude and had difficulties speaking English. This creates a barrier between the stylist and the client, making it challenging to effectively communicate desires and concerns. Additionally, the same comment mentions that the customer had to go to another salon to fix the mistakes made at Salon Scissor Hands. This implies that there was a lack of proper communication and understanding between the stylist and the client, resulting in unsatisfactory outcomes. Furthermore, the comment about the stylist not starting the hair bleach at the back as recommended by industry standards indicates a failure to communicate and consult with the customer properly.
Moving on to the strengths of Salon Scissor Hands, there are positive comments highlighting the skills and professionalism of certain stylists. One comment mentions that Suji is professional, polite, and does a great job with haircuts. Another comment praises Jenny for always executing the desired haircut perfectly and providing a great connection with the client. These comments indicate that there are talented and skilled stylists at Salon Scissor Hands who can deliver satisfactory results and establish good rapport with clients.
Additionally, positive comments also highlight the overall atmosphere and experience at Salon Scissor Hands. There are mentions of a modern layout, lively music, and courteous receptionists. These aspects contribute to creating a pleasant and enjoyable environment for customers. Moreover, the comment about the staff being able to work in two children on short notice demonstrates flexibility and attentiveness to customer needs. This indicates that the salon has a staff that is capable of accommodating last-minute requests and providing a positive experience for customers.
In terms of pricing, one comment mentions that the prices at Salon Scissor Hands are more than fair. This suggests that the salon offers competitive prices and value for money, which can be a strength in attracting customers.
In conclusion, Salon Scissor Hands has both strengths and weaknesses. While there are skilled and professional stylists, there are also instances of mistakes, poor communication, and dissatisfaction. The positive elements include a pleasant atmosphere, accommodating staff, and reasonable pricing. However, the negative aspects, such as stylist errors and communication barriers, need to be addressed and improved in order to provide consistently satisfactory experiences for all customers.
Best TL Reviews
Jinju messed up my hair. It was so patchy, gray, and orange. She doesn’t know how to color after trying to fix it. She was very rude and acted like she doesn’t know to speak English. Never will recommend going there. $270 wasted and I had to go to another hair salon to fix her mistakes. See pictures for reference
Very disappointed! My hair is too short now and he thin out my hair so much, I have a lot of hair and now I can barely feel it with my hands.Thought Jason did a good job on my friends so I requested him but he did a terrible job on me. I won’t come back! Hope my hair will grow out quickly!
I always have Jinju to take care my hair and she is wonderful. Skillful and friendly. I like the modern layout of the place and they always have lively music. The receptionists are very courteous and always ask if I need anything to drink while I wait.
Super nice staff. Great cuts for my 2 sons. Was able to work them in on a short notice.
I've been using scissorhands for several years now & I will never look back. Called in on & whim & was blessed to have gotten Jenny, she saw my vision & executed it P-E-R-F-E-C-T-L-Y! She always remembers me & always cuts it exactly the same. Never disappoints. Even with the pricing being more than fair! I will forever use Jenny. It's SO hard to find a great hairdresser that connects with you.
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I went here to get my growth bleached. I've been getting my hair bleached for years - so I should of said something when the stylist started at the FRONT and with the ROOTS. EVERYONE who knows anything about hair knows that you start at the BACK and with the growth that is away from the scalp. The heat will make the roots lighten faster. Anyways I didn't say anything b/c I thought "hey maybe he has a secret way to do it" b/c he's suppose to be a specialist. Nah. He had to mix MORE bleach to put it on the back after we washed/rinsed out the first process. Guess how long we kept the bleach in for the back... 5 mins. Then he rinsed it out. I'm sorry but this is really a SAD excuse of a hair salon. So after a root touch up that should of only cost $160 ended up costing $300. If anything the second bleach should of been complementary since you didn't know how to bleach hair to begin with.
Suji (수지쌤) is the one I normally go to for my cuts. She is professional, polite and nice on the styler. Highly recommend her, and can say I trust her with my haircuts for any occasions and/or my regular cuts each month. My go-to place for this reason.
Jason was amazing. Reasonable price for excellent permanent curl. I like his incredibly attention to details, will definitely come again. Other staff were also considerate and friendly.
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Salon Scissor Hands Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
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