Quick Facts About Tom Dick & Harrys
Based on the comments provided, there are both strengths and weaknesses to consider when evaluating Tom Dick & Harrys place. Here is a breakdown of these factors:
Strengths:
1. Customer Loyalty: One commenter states that they have been a happy customer for over 20 years. This demonstrates a strong level of customer loyalty and satisfaction, which indicates that the salon has built a good reputation over time.
2. Speed and Efficiency: Several commenters mention that they received quick haircuts. This is a positive aspect for customers who are looking for a fast and efficient service.
3. Friendly and Lovely Staff: Multiple comments mention the friendliness and likability of the staff members. Making customers feel comfortable and creating a positive atmosphere is an important strength for a salon.
4. Good Communication: One commenter appreciates the good conversation had with the girls at the salon. Effective communication with customers is crucial for understanding their desired haircut and delivering satisfactory results.
5. Reasonable Prices: There are mentions of great prices, making the salon an attractive option for customers looking for quality haircuts at affordable rates.
Weaknesses:
1. Inconsistency in Service: There are complaints regarding a specific blonde lady at the salon who allegedly performed a bad haircut, did not clean up properly, and did not follow the customer's instructions. These negative experiences can impact the salon's reputation and customer satisfaction levels.
2. Lack of Professionalism: Some commenters express concerns about the blonde lady's conduct, including not using proper hair tools, not cleaning up after the haircut, and making inappropriate physical contact. These actions indicate a lack of professionalism and can have a negative impact on the salon's image.
3. Lack of Attention to Detail: One customer mentions that the blonde lady did not comb their hair properly before cutting it and did not use a brush or dryer to remove the hair clippings afterward. Attention to detail is important in ensuring a high-quality haircut experience.
Overall, Tom Dick & Harrys place has several strengths such as customer loyalty, efficiency, friendly staff, good communication, and affordable prices. However, they also have weaknesses including inconsistency in service, lack of professionalism, and a lack of attention to detail. To improve, the salon should address these weaknesses by providing consistent and quality service, ensuring professionalism among all staff members, and paying attention to the details of the customer's experience.
Best TL Reviews
Blond short lady don't bother with her did a very bad cut on my sons hair and didn't even clean the hairs after.
Not sure where she got here course but must of been with a brown envelope.
All the lady's are very good so please get rid of the rotten apple.
Amazing experience, incredible skin fade and perm on my 10 year old boy’s hair. Super friendly and they could not do enough, we will definitely return fantastic hair cut really really pleased
Absolutely dreadful, blond short lady was giving me a haircut, I specified what I wanted and then she proceeded to not do what I asked for.
Didn’t bother to ask anything just did whatever she wanted, only until she thought she was done asked “how’s that?” Obviously not okay.
Sprayed my hair with water and didn’t comb the hair to spread the water just started cutting…. Like what who does that?
And then after she was done, didn’t use the brush or dryer to blow away the hair, no why would she do that. Just lifted the apron off of me and managed to cover my joggers with the hair she just cut.
My brother however that I came with had a great experience, lady that cut his hair did everything that mine didn’t. We paid before she was done with my hair and left a solid tip, which the blond lady does not deserve at all.
Also she seemed to have a lot of fun pressing herself against me… that’s not what I came for.
Amazing place.
Been a happy customer for over 20 years.
Grandsons hair. As usual very quick and just how he wanted it. Always so friendly thanks
You can't go wrong. Friendly staff, great prices and great cuts delivered swiftly.
5th visit and zero complaints. Usually I'm a Haircut wanderer, getting a trim wherever is most convenient. Now I head to these guys.
I like the girls good conversation and take care with your hair cut
Made me feel very comfortable, all the girls in the shop are so lovely. Had my hair done several times and always pleased with it!!
Tom Dick & Harrys Info
Amenities
Accessibility
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Wheelchair-accessible entrance
Payments
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NFC mobile payments
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Debit cards
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
| Wednesday | 09:00 AM - 06:00 PM |
| Tuesday | 09:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
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