Quick Facts About Pro Top Nails
Pro Top Nails is a nail salon located in Central FL that seems to have a mix of positive and negative reviews. In order to assess the strengths and weaknesses of the place, we will analyze the comments provided by customers.
One of the strengths emphasized by multiple customers is the quality of the nail services provided. They mention that Pro Top Nails does very good nails and that the manicures and pedicures are done well. One customer even goes as far as saying that the place is on the next level compared to other places they have tried. This positive feedback regarding the quality of the services indicates that Pro Top Nails has skilled nail technicians who are capable of providing satisfactory services to their clients.
Affordability is another strength that is highlighted by a customer. They mention that the prices at Pro Top Nails are affordable, which can be a significant advantage for clients who are looking for budget-friendly options.
The cleanliness of the salon is also mentioned as a strength. A customer comments that Pro Top Nails is clean, which is an important aspect for a nail salon as it contributes to the overall experience and creates a more hygienic environment for clients.
Friendliness is another strength mentioned by a customer. They describe the staff at Pro Top Nails as very friendly, which can make the customers feel welcomed and comfortable during their visit.
Short waiting times are mentioned by one customer as another positive aspect of Pro Top Nails. They state that there is hardly ever a long wait, indicating that the salon manages to serve their clients efficiently and minimize waiting times.
However, there are also some weaknesses highlighted in the comments. One customer mentions that the nail paint did not cover their entire nail, resulting in a poor quality finish. They also mention that when they tried to address the issue with the staff, there was a language barrier, indicating that some of the staff may not have a good command of English. This can be a weakness as effective communication is important in providing satisfactory customer service.
Another weakness mentioned by a customer is that their toe nails could have been done better. Although this comment does not provide specific details about what exactly was unsatisfactory, it suggests that there may be inconsistencies in the quality of the services provided.
In one comment, a customer alleges prejudice and rude behavior from the staff. They state that they were refused service because they were discussing a complaint about another customer's treatment. The customer also mentions that they were told by management that the employee did not have to serve them if they did not want to. This alleged incident of prejudice and rude behavior is a significant weakness for Pro Top Nails, as it reflects poorly on their professionalism and customer service standards.
In conclusion, Pro Top Nails has strengths such as good quality nail services, affordability, cleanliness, friendliness, and short waiting times. However, there are also weaknesses such as inconsistent quality, language barriers, and allegations of prejudice and rude behavior. These comments can provide valuable insights for potential customers in assessing whether Pro Top Nails is the right nail salon for them.
Best TL Reviews
They do very good nails. They are affordable, clean, and very friendly. This is one of Central FL best. I travel from Davenport to get my nails done. Hardly ever a long wait
I did manicure pedicure gel paint after 1day this is look like. As you see paint doesn't cover my all nail it look really bad. When I try to told them they don't understand English. Very very poor quality. Definitely never ever going back & I don't recommend this type of place. I love my nails I have tried so many different places. Never got disappointed but this place is on next level. If you love to do your nails please never go to this place. Instead of this try another place. Don't west your money in here.
I called they took me in quickly as I arrived. I would give 5 stars but my toe nails could’ve been a little better.
Relaxing VIBE. Love the color. Highly recommend. Ask for Nikki.
Seen Jennifer the first time in years since i moved from Kissimmee. She does a awsome job.tell her lisa sent you.
Love this place! Nikki is amazing and always does my nails perfectly. She has great memory and her skills are far better then anyone I’ve ever had do my nails.
Prejudice, rude staff. Refused to complete service for me because a customer was complaining to me about how she was treated. Ivy, said she will no longer be able to do my nails, management rudly said her employee don't have to if she don't want to, we both are black customers. This was after about my 9th visit here. I wasn't a new customer, but I'm no longer a customer. I have videos and will be posting on social media soon.
I came in and asked if I could get my nails to look like my phone case and the lady did an AMAZING JOB i am extremely happy with them i’m going to be showing off to everyone!, this place will always be the place I get my nails done thanks so much guys!
Place Pictures
Pro Top Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
Crowd
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LGBTQ+ friendly
Payments
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Debit cards
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NFC mobile payments
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Credit cards