Quick Facts About Deluxe spa & Nails
Deluxe Spa & Nails Place, based on the comments provided, has a range of strengths and weaknesses that can be identified.
One strength highlighted in the comments is the quality of service provided by the nail technicians. Customers expressed satisfaction with the work done by Louis, April, Lewis, Sam, and Anna. They mentioned that these technicians took their time, paid attention to detail, and provided clean and well-done work. This indicates that the salon has skilled technicians who are able to meet customer expectations and deliver excellent results.
Another strength identified in the comments is the cleanliness and sanitation of the salon. Several customers mentioned that the salon was newly remodeled, clean, and sanitized. This indicates that the salon prioritizes the health and safety of their customers by maintaining a clean and hygienic environment. This is an important strength as it helps to build trust and confidence among customers.
The friendly and polite nature of the staff is also a strength mentioned in the comments. Customers appreciated the politeness of Louis, April, and Lou, and felt comfortable interacting with them. A friendly and welcoming atmosphere can contribute to a positive customer experience and encourage repeat visits.
Additionally, the positive word-of-mouth recommendations from customers are a strength for Deluxe Spa & Nails Place. Customers who had a good experience highly recommended the salon to others. Positive reviews and recommendations can attract new customers and help to build a strong reputation in the community.
However, there are also weaknesses that can be identified based on the comments. One weakness highlighted by a customer is the lack of proper nail care during an acrylic nail set. The customer mentioned that the skin around their nails was torn several times and not cleaned properly. This indicates a lack of attention to detail and proper nail care techniques. The customer also mentioned that their nail beds were filed down too far, resulting in damage that is taking a long time to grow out. This highlights a lack of skill and precision in performing nail services.
Another weakness highlighted by a customer is the issue of double charging for services. This is a serious issue as it indicates a lack of proper billing and financial management systems within the salon. Double charging can lead to customer dissatisfaction and a loss of trust in the salon. Such issues need to be addressed promptly to avoid negative customer experiences.
In conclusion, Deluxe Spa & Nails Place has strengths in terms of skilled technicians, cleanliness, friendly staff, and positive word-of-mouth recommendations. However, the weaknesses of the salon include a lack of attention to detail in nail care and issues with double charging for services. It is important for the salon to address these weaknesses and improve upon them in order to provide consistent quality service to customers.
Best TL Reviews
Louis did an amazing job on my special request Easter egg nails!!! I definitely recommend to go see him! He takes his time and does exactly what you want highly professional and very polite!!
I went and got a set of acrylic nails about a month ago. While doing the set, he tore skin around my nails several times and didn't make any effort to clean them. I ended up getting the nails removed by another salon because of how they weren't filed down properly and they looked bumpy. The woman who removed them said they had filed my nail beds down to far. It's now been weeks since getting them removed and I can still see where my nail bed is damaged and it's still not grown out fully. On top of that I got double charged for my set. First and last time ever going there.
I had a wonderful experience from the young lady.(April) There are very nice. And they offered me something to drink made a great job for my Christmas nails. You should try them they're fantastic cause I was checking out other customers work. Start fast and don't keep you waiting.
I’m new to Danville and this is my second time coming here! Lewis always gives great service he’s very detailed and he takes his time! This service is must appreciate! The nails salon is newly remodeled and very clean and sanitized I would recommend this place for a good spa day! 10 out of 10
Sam did such a great job. She was very nice and knows what she is doing. I got pink with french v-shape coffin nails and they look amazing . I will be sticking with her from now on. Thanks Sam see you in a couple weeks.
Anna did my nails and feet did an amazing job. Her work is clean and well done. She gets the ingrown nails out better than anyone I've been to and I've been to a lot of places. She took her time and made sure it was done right. I will be back to see her again. Thanks ????
Very nice people. Nails and toes looked great. This picture is of what me. And my friend ask for and got...
Lou was great, professional and did exactly what I asked for. I love my nails !
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Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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