Quick Facts About Colorful Nails & Spa
Colorful Nails & Spa Place is a nail salon that has received both positive and negative feedback. In order to evaluate its strengths and weaknesses, let's analyze the comments provided.
Starting with the strengths, several customers have praised the salon for its friendly and courteous staff. They have mentioned that the personnel are welcoming and create a pleasant atmosphere for their customers. This is an important aspect of any business, as good customer service can contribute to customer satisfaction and loyalty.
Another strength highlighted by customers is the quality of the nail treatments. Many have mentioned that the salon provides excellent nail services and does a great job in terms of the finished look. Customers appreciate the attention to detail and the fact that the salon is able to meet their specific preferences and requirements. This indicates that the technicians are skilled and trained in providing professional nail services.
Additionally, some customers have specifically mentioned the salon's expertise in eyebrow waxing. They have commended the technicians for being knowledgeable and skilled in this area. This indicates that the salon has a specialization and expertise beyond just nail services, which can be an advantage for attracting customers who are looking for a wide range of beauty treatments.
Moreover, the salon has been commended for its cleanliness. Customers have mentioned that the establishment is clean and well-maintained, which is an important factor for maintaining hygiene standards and ensuring a comfortable environment for customers.
Despite these strengths, there are certainly some weaknesses that need to be addressed. One recurring issue mentioned by customers is the inconsistency in service quality. Some customers have reported that they have received excellent service in the past, but recent visits have been disappointing. This suggests a lack of consistency in the salon's performance, which can lead to a decline in customer satisfaction and trust.
Another weakness highlighted by customers is the lack of professionalism exhibited by some technicians. In certain instances, customers have mentioned that they experienced attitude problems or rushed service from the technicians. This not only affects the overall customer experience but also reflects poorly on the salon's reputation. It is essential for the salon to ensure that all their technicians maintain a professional demeanor and provide satisfactory service to every customer.
Furthermore, a few customers have expressed concerns regarding the salon's response to complaints. In one instance, a customer reported that her nails started breaking just a few days after getting them done. However, the salon refused to fix them without an additional charge. This lack of accountability and willingness to rectify mistakes can negatively impact the salon's reputation and customer loyalty.
Another weakness identified by customers is the issue of inconsistent nail shaping. Some have mentioned that their nails were filed on an angle or they were unable to get the desired shape despite multiple requests. This points to a lack of attention to detail and suggests that the technicians may need to improve their skills in providing precise nail shaping.
Lastly, there have been complaints about the salon's treatment of cuticles. Some customers have reported excessive cutting and even bleeding during the procedure. This indicates a potential lack of precision and care during the treatment, which can be painful and uncomfortable for customers.
In conclusion, Colorful Nails & Spa Place has strengths such as friendly staff, good customer service, high-quality nail treatments, expertise in eyebrow waxing, and cleanliness. However, it also has weaknesses including inconsistency in service quality, unprofessional behavior from some technicians, lack of responsiveness to complaints, inconsistent nail shaping, and a potentially painful cuticle treatment. These weaknesses can have a negative impact on customer satisfaction and loyalty. The salon should address these issues in order to improve overall customer experience and maintain a positive reputation in the industry.
Best TL Reviews
I got my nails done for my baby shower two weeks ago and they started breaking off after a few days… I called to let them know and they said they could charge me $20 for my nails to have them re done. This is what my nails look like after 4 days! They had the nerve to say bc my nails are short but I have never had this problem before. I WILL NOT BE GOING BACK. I also paid $100 plus tip for the first set they should have gave me my money back
I would give 5 stars except the man who did my nails had an attitude when I pointed out a crooked nail
Other than that everyone is extremely friendy- foot message was amazing- and they are always on point with eye brow waxing!!!! <3
They do such a nice job with nails. I hate going places and the nails are all wobbly and chunky or they're not matching in shape or something. I'm very picky about where I go to get my nails but these ladies always do a really nice job. And when I had no idea which option was best for me they gave me the straight answers and then told me which they recommended but I ultimately chose (obviously).
Horrible chunky nails, I asked for him to file them down multiple times. No use! Súper rough,wasted my time and money! Don’t go
(This was my original review a year ago) 5 stars “This place is so underrated for the area. If you get any time of nail treatment, they cut your cuticles, give you a shoulder massage, and a hand massage. I’ve never experienced that type of customer care before in a nail salon.
Staff was friendly and very nice. Decently priced too!”
Updated Review 11/2022
After coming to this salon for a year I can say there has been drastic changes to how my nails are treated. The last 6 times I’ve had my nails done they were all not worth what I paid. Each time I get passed around to a different tech, they all file nails on an angle, some use way too much acrylic, some don’t cut your cuticles, and some rush you in and out and get mad when you make any type of suggestion.
It is what it is, nothing fantastic, it’s a normal salon in hazleton.
I typically don't go to get my nails done at salons. I now have even more of a reason to not get them done, especially not here. I'm not sure if they're supposed to cut your cuticles but it shouldn't be to the point where I'm bleeding and in agony after the procedure. The color is nice but beauty is not worth the pain.
This place does pretty good work. I grew an ingrown toenail after one of my visits, but none from my most recent visit. Went with my best friend two weeks ago and they cut up her toes a bit. Besides that, this place is clean, decently priced, and has good customer service.
Beyonnce is the best. When she is finished, your nails are perfect and look beautiful.
Personnel are friendly and courteous.
My only issue is that they would lose the mask requurement.
Place Pictures
Colorful Nails & Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
Places
Other Places
15. Sportsman Lounge