Quick Facts About LA Nails
LA Nails Strengths:
1. Excellent customer service: Many customers complimented the staff for being super nice and friendly. The employees were also praised for their responsiveness and willingness to accommodate customer requests.
2. Skillful nail technicians: Several customers mentioned specific nail technicians who did an amazing job on their nails. Peter, in particular, was highlighted as being exceptionally skilled. This suggests that LA Nails has talented staff members who are capable of delivering high-quality nail services.
3. Wide range of services: From gel pedicures to acrylic nails, LA Nails offers a variety of services to meet different customer preferences. This diversity allows customers to choose the service that suits them best.
4. Unique nail options: The cat-eye nail collection was specifically highlighted by a customer as being stellar and looking even more impressive under black light. Providing unique and trendy nail options can set LA Nails apart from its competitors.
5. Affordable prices: Some customers found the prices at LA Nails to be reasonable. One customer mentioned that they were surprised by the quality of service provided for the price of $55. Offering affordable services can attract more customers and encourage repeat business.
LA Nails Weaknesses:
1. Inconsistent quality: One customer expressed dissatisfaction with the quality of their nails and felt that they were not done to their liking. This inconsistency in service could be a weakness, as it may deter potential customers who are seeking reliable and consistent nail services.
2. Customer service issues: Despite the positive feedback regarding customer service, there were a couple of instances where customers reported negative experiences. One customer mentioned witnessing two individuals complaining about their nails being done wrong and the owner not addressing the issue or providing a solution. Another customer described an unpleasant encounter with an old lady who was rude and unprofessional. These incidents suggest lapses in customer service, which could impact the overall reputation of the salon.
3. Limited skilled technicians: While some customers praised specific nail technicians, one comment mentioned that aside from Peter, the rest of the staff "don't have a clue how to do nails." This implies that there may not be enough skilled technicians available, leading to inconsistent service quality and potential customer dissatisfaction.
4. Lack of transparency with pricing: One customer had a negative experience regarding pricing. They claimed to have received conflicting information about the cost of their service and were treated rudely when they questioned it. This suggests a need for better communication and transparency in terms of pricing to avoid misunderstandings and customer dissatisfaction.
Overall, LA Nails appears to have strengths in customer service, skillful technicians, and affordable prices. However, there are weaknesses that need to be addressed, including inconsistent service quality, customer service issues, limited skilled technicians, and pricing transparency. By addressing these weaknesses, LA Nails can further enhance its reputation and attract more satisfied customers.
Best TL Reviews
I’ve never been here before but I was pleasantly surprised! Everyone was super nice to me and they got me right in for a fill on my nails. Dean did such an amazing job on my nails and made sure I loved the shape & color before I left the store. Would highly recommend!
I dislike this place very much the lady did a terrible job and my messed up my nails I also asked for her to make it more pointy and she said no so I’m never going back EVER again and that’s facts the left photo is what I got and the right is what I wanted I also saw a girl who had 10x more complicate she did that perfect and mine was so simple and she messed that up I paid good money I should at least get something decent and not what ever I got I do not recommend 0-10 DO NOT GO HERE
I got my nails done this week at LA nails. I think the gentleman did a very good job on my nails. They are perfect! But I heard two individuals come in a complaining about how they did both of the two women's nails wrong. They wanted a refund or new nails done. All the customer heard the issue. The owner was not having it, despite the fact that the nails where done wrong. Bad customer service is not good in my opinion, customers should always be happy.
Peter is the only one who is good at nails. The rest don’t have a clue how to do nails… i had to get them re done somewhere else… they do as they please.. and don't want to work so they do sloppy. Peter is the best.
Definitely recommend thier cat eye nail collection,looks even more stellar under black light! They are super busy because they are super good!
I got a gel pedi and I'm very satisfied! The guy was very friendly, skilled, and quick (I mean "quick" as a good thing because they were very busy and I didn't wait long at all). I will definitely come back here!
I liked the calm atmosphere and the warm people. :] I was so surprised my nails were only $55 for the quality. cam on :]
Overall the experience was great but I usually call ahead of time to see what the price ranges are and if it’s busy or not like is it OK to walk in and I called and I was told that a pedicure and manicure were $45 which is a good price and then I let them know that I had acrylics on and they told me it was $10 once I had the service done they told me it was gonna be $60 and I asked him why and the old lady from there it was being awfully rude telling me oh I didn’t tell you that when I knew I talked to her so the fact that she was being rude is unprofessional. It was my first time there and I wasn’t aware of the prices but then when I wanted to pay with my card she was rudely telling me that $10 the minimum and telling me if I couldn’t read. Clearly it was my first time I wasn’t aware of what was going on with their prices and everything but there was no need to be rude to the customer I wasn’t rude so I don’t see why she would be rude to me. Like I said before the service is great but the attitude the old lady had with me very unprofessional learn how to talk to people miss!!!
Place Pictures
LA Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
Places