Quick Facts About Magic Nails
Magic Nails place has received a range of comments, highlighting both strengths and weaknesses of their services. In order to provide a comprehensive analysis, this explanation will examine each aspect in detail, addressing customer complaints as well as positive feedback.
Strengths:
1. Affordable Prices: Many customers appreciate the reasonably priced services at Magic Nails place. The commenter who mentioned "great price" reflects the overall sentiment that the prices charged are fair and competitive. This affordability makes it an appealing option for customers looking for quality nail services within their budget.
2. Timely Service: Some customers have mentioned the promptness and efficiency of the staff at Magic Nails. The commenter who mentioned getting an appointment on the same day as a cancellation showcases the staff's ability to accommodate customers and provide timely service. Additionally, the fact that one customer had their nails done in just 30 minutes demonstrates that the salon is able to efficiently manage their time and cater to those with tight schedules.
3. Skillful Work: There are positive comments regarding the quality of work done at Magic Nails. The commenter who stated that their nails "look amazing" and that they have been regularly visiting the salon for nine months highlights the satisfaction with the outcome of their nail treatments. This suggests that the staff at Magic Nails has the expertise to deliver aesthetically pleasing results.
4. Repeat Customers: The fact that one customer has continued to visit Magic Nails regularly for nine months indicates a level of customer loyalty. This demonstrates that the salon has managed to build a base of satisfied customers who appreciate their services.
Weaknesses:
1. Inconsistent Service: Several comments imply inconsistencies in the quality of service provided at Magic Nails. Complaints such as the commenter who mentioned "the paint job is bad" and another who mentioned "hey had to tell him how bad they looked" indicate that there may be variation in the level of skill exhibited by different technicians. This inconsistency can lead to dissatisfaction among customers who receive subpar services.
2. Communication Issues: A few customers have mentioned poor communication between the staff and themselves. One commenter stated that the person who serviced them was in a bad mood and hardly spoke to them. Another commenter mentioned rude behavior from the salon staff. These instances suggest that the salon needs to work on improving their communication skills and maintaining a friendly and accommodating atmosphere.
3. Lack of Customer Support: One customer expressed frustration with the salon's refusal to give a refund and their apparent disregard for customer complaints, as they refused to speak with the customer when requested. This lack of customer support can be detrimental to the salon's reputation and may deter potential customers from visiting or returning.
4. Misunderstandings: There was a comment from a customer who felt that the salon staff did not understand or listen to their specific requests. This lack of understanding led to a dispute over the type of nail treatment used, with the customer specifying one type and the staff insisting it was another. Such misunderstandings can result in negative experiences and diminished trust in the salon.
In summary, while Magic Nails place offers affordable prices and timely services, their inconsistent quality, communication issues, lack of customer support, and occasional misunderstandings are weaknesses that need to be addressed. By focusing on improving these areas, Magic Nails can enhance customer satisfaction and attract new customers, ensuring the salon's long-term success.
Best TL Reviews
$53 for what I got vs what I wanted. The mushrooms are quickly air brushed on. The black is thicker than expected and the lines are not clean. The paint isn’t evenly layered on and you can see through even the black in large areas. The guy who serviced me hardly spoke to me and seemed to be in a bad mood the whole time.
I wanted totally different set of nails and this is what I got. I wanted something longer than what I got and the shape is not what I wanted either. Wont even be a full 24 hours and these will be off of my nails. I went in for a refund and they wouldn’t give it to me. Asked to speak to a manager and they continued to sit down and yell across the room and wouldn’t even get up to speak to me. Never will be coming back to magic again. I would give this a zero but I can’t so I give it a 1.
The older man did my nails two days ago. Do these look like I got them done two days ago? The color he did before was a light orange and I had to tell him how bad they looked. I then get rushed to chose a different color. The paint job is bad, it’s catching on my hair already and just an overall bad job. There’s lumps and dry cuticles. TWO DAYS!? I drove an hour and a half to pay for bad service and horrid nails. I will not be returning.
Very rude , tried to do a walk in , was told they had no time for us. There’s no sign say by appointment only. Usually come here but I guess it’s changed a bit. Definitely won’t be coming back.
My go to for mani and pedis. Always great service, great price; and awesome people.
They had a cancelation so they got us in the same day.
I had my nails done overseas. They used a thick liquid gel so that my natural nail would not be destroyed. I tried to explain to them what was on my nails and they just yelled and told me it was acrylic. But they don’t use acrylic nails at the place I have been going to. They refused to hear me out and made a scene. This was the worst experience I’ve ever had at any place and I would not recommend this place to anyone.
I called and they were able to get me in within an hour or so despite being busy. I also didn’t have much time and he was able to do a fill in exactly 30 minutes. Not to mention they look amazing. I will definitely be going back!
Edit: I wrote this review 9 months ago and I’ve still been going regularly. This is by far my favorite nail place in town!
Magic Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places