Us Nails

+1 410-286-8999

10098 Southern Maryland Blvd, Dunkirk, MD 20754 United States of America

Open Today: -

Quick Facts About Us Nails

US Nails Place appears to have several strengths based on the comments provided. Firstly, customers appreciate the fair prices offered by the salon, suggesting that they are getting good value for their money. This is important as nail care can be expensive, and customers often want to feel that they are getting quality service without breaking the bank.

Secondly, the salon is consistently described as clean, which is crucial for customers who prioritize hygiene. A clean environment is not only visually appealing but also gives customers peace of mind regarding the safety and cleanliness of their nail care experience.

Additionally, the customer service at US Nails Place appears to be highly rated. Customers consistently mention the courteous and friendly nature of the staff, suggesting that they create a welcoming atmosphere. This is important for customers who prioritize a positive and pleasant experience during their visits to the salon.

The expertise of the nail technicians is also highlighted in the comments. Multiple customers mention specific technicians by name, such as Jackie Chan and Wendy, who are praised for their detailed work and versatility in nail techniques. This suggests that the salon employs skilled professionals who are able to cater to a wide range of customer preferences.

Another strength mentioned is the foot massage offered at the salon. Customers appreciate this added service, particularly after a long day at work or as a way to relax during their visit. This indicates that US Nails Place is not solely focused on nail care but also provides additional services to enhance the overall experience for customers.

Lastly, the convenience of the salon's location is a strength mentioned by a customer. Being conveniently located makes it easier for customers to visit the salon, be it from their home or on their way to or from work. Convenience is an important factor for customers, as it saves them time and effort when scheduling their nail care appointments.

Despite these strengths, there are a few weaknesses that can be inferred from the comments. One customer had a negative experience, citing a lengthy appointment time and flaws in the nail service. This suggests that there might be inconsistencies in the quality and efficiency of the services provided. Additionally, the customer mentioned the lack of response from the staff when voicing their concerns, indicating a possible lack of effective communication and problem-solving.

Another customer mentioned that their nails were sharp and needed to be filed at home. This suggests that there might be inconsistencies in the quality control and attention to detail among the technicians, as some customers have experienced dissatisfaction with their finished nails.

Overall, the strengths of US Nails Place revolve around fair pricing, cleanliness, good customer service, skilled technicians, and convenience. However, there are apparent weaknesses regarding consistency of service quality and attention to detail. Addressing these weaknesses could further improve the salon's reputation and customer satisfaction.

Best TL Reviews

I’ve been coming here for months, loved each time I come. It’s definitely a drive, but worth it. Fair prices, clean, customer service A+.

Ask for “Jackie Chan”, he is a perfect match for his detailed work to give you a more natural look. Personally I’m picky, and hard to please. So this isn’t said lightly.

They also do my nails so pretty! Love the staff too! My go to place!

I always have a pleasant visit when I go to US Nails. The staff is courteous, nice and they do a wonderful job. My relaxation time is important to me and the people I select at US Nails is also important. Great job! Jourdean

I love coming here. It’s convenient from home or on my way in from work. Wendy is my go to but they are all very verse with their techniques. Oh and the foot massage is always nice after a 12hr shift!

Over 3 hours for a mani/pedi with an appointment! 2 toe nails flawed and never redone after a painful pedicure and my fingernails are so sharp on the edges, I could draw blood if i touched someone. Had to go home and file all of them. They asked, as i was paying my $110 bill, how everything was and i told her very nicely what my issues were, and she said "oh ok have good night". Never had such a terrible salon experience in 20 years of having my nails done.

I absolutely love Jackie!! He is the best!! Very personable and great at what he does!

Love this place. Jackie is my favorite and is so thorough when doing my pedicures. This young lady at the front is honest and very friendly. I've had another gentleman who I like but was slightly rough while clipping my nails but was amazing with massaging my legs and for a long time and my nails are perfect. I've never seen a man be such a perfectionist;). Not a bad thing at all.

Clean salon. Excellent customer service from all staff.

Holly is my favorite I travel over 30 mins any chance I get I go to see her. She’s detail oriented and takes her time. I have never had a poor experience whilst visiting them.