Quick Facts About Le Nails
Le Nails place has received mixed reviews from customers, with both positive and negative feedback. In order to analyze its strengths and weaknesses, it is important to consider each comment and weigh its significance.
One customer mentioned being disappointed in the diminished quality of the salon. While this comment does not provide specific details, it indicates that the overall experience may not meet previous expectations. This suggests a potential weakness in the salon's ability to maintain consistent quality over time.
Another long-time customer expressed dissatisfaction with the salon's organization and waiting system. This comment highlights a weakness in their customer service and efficiency. If the salon does not effectively manage appointment times and prioritize customers, it can lead to frustration and a negative experience.
The customer who had a negative experience with a specific staff member points out another weakness in Le Nails place. Rude and unfriendly employees can greatly affect the overall experience of customers. This comment emphasizes the importance of having professional and customer-oriented staff to ensure customer satisfaction.
Additionally, there were complaints about the quality of certain services, such as the pedicure not meeting expectations. This suggests a weakness in the salon's ability to consistently provide high-quality services across different treatments. If customers are not receiving the level of care and attention they expect, it can negatively impact their perception of the salon.
Furthermore, a significant concern was raised regarding overcharging. This is a serious issue that violates customer trust and highlights a weakness in the salon's billing system and attention to detail. Accurate pricing and transparent billing are crucial for maintaining customer satisfaction and trust.
On the other hand, there were positive comments about the salon's work, such as doing a great job on a customer's daughter's nails. This indicates a strength in their nail art and attention to detail. Positive reviews can be indicative of the salon's ability to provide quality services to certain customers.
Other positive comments emphasized the friendly and professional staff, as well as the welcoming atmosphere. These comments highlight the salon's strengths in creating a comfortable and enjoyable experience for customers. A positive environment and friendly staff can greatly enhance the overall experience and leave customers satisfied.
Another positive comment mentioned the meticulous manicure and dip fill service. This represents a strength in their ability to provide precise and high-quality services. Attention to detail and skillful execution can greatly contribute to a positive customer experience.
In conclusion, Le Nails place has both strengths and weaknesses. The salon's weaknesses include a potentially diminished quality over time, issues with organization and customer service, negative experiences with specific staff members, and concerns about service quality and overcharging. On the other hand, their strengths lie in their nail art and attention to detail, friendly and professional staff, welcoming atmosphere, and ability to provide meticulous services. It is important for the salon to address its weaknesses in order to provide consistent quality and customer satisfaction.
Best TL Reviews
I'm really disappointed in the diminished quality of this salon.
My mother and I have went to this salon for years. Long before they ever renovated into the size they are now. It was always spectacular.
Now, however, I'll never return after my last experience. Granted, it was the Thursday before Christmas, so I can justify a few minor downfalls, but not everything.
When you arrive, they make you put your name on a list with a time that you arrived next to it. Like it even matters. No one goes by the list or what time you arrive. They see who is sitting down in the waiting area and tell people to sit at a desk when they make eye contact with you.
I arrived, put in my name and time and ended up waiting 1 whole hour to be serviced. When I arrived, only 2 people were in front of me in the seating area. By the time my turn hit, well over 6 people were tended to before me.
When it was finally my turn, I was paired with the most unpleasant, unfriendly salon staff. She got annoyed because I asked her to trim my nails. Scoffing loudly. The vibes rolling off her from the beginning highly dampened my experience.
But I tried to brush it off.
She gave me a pedicure. One of which no longer cares for you like they once did. No stones, no intentional and caring hands for massage, no peeling of the dead skin. At this point, I'm wondering what I'm evening paying for because that's the main reason I wanted a pedi in the first place...
I put my frustrations aside.
During my mani, I tried to break her of her mood with light conversation. She was short. Uninterested. No matter. But then when I asked her to fill in one of my nails that she carelessly brushed past without taking the time to paint fully, she once again scoffed. Annoyed.
Thankfully, that was the last I had to deal with her, but that wasn't the last rude treatment I received.
I was harshly addressed by another employee when I got up to use the restroom. As if I wasn't allow to move about without permission.
No matter.
But to top the whole thing off, when it came time to pay, we were overcharged (by a completely different worker).
I did all the math. All the possibilities of how they could have possibly charged us based on their pricing on the wall. It didn't matter how many combinations I came up with, we were overcharged.
I will never be returning to this salon. This long-time customer of 10 years will be taking her service elsewhere.
They done wonderful on my daughters nails
Love everyone there. They all do great work. I always leave with a smile and beautiful nails ????
Had a horrible experience. I tried to ask for a design and different styles of nails and he refused every time. Now I’m stuck with bright colored nails when I wanted neutral colors for my gender reveal. At that point should have went somewhere else. My pedicure was not even worth it he barely did anything and every time he needed me to move he just pointed and never spoke to me. Half the time I was standing around and had to ask others where he wanted me. Would not recommend. I hate paying that much for horrible service. Photos what I asked for vs. what I got.
I just moved to town and found this place...they did a GREAT job and I loved how much attention they paid to my nails!! Will definitely be making this my regular shop! ????????
Amazing atmosphere, the best massage chairs and incredibly professional and caring staff! I'm always looking for something fun and they never fail to exceed my expectations. Today is glow-in-the-dark, color changing polish...love!!!
This is the best nail salon in town. Professional services, and customer oriented attitude. Thanks!
Absolutely meticulous manicure and dip fill. I live near Boston, MA and visit family here a few times a year. This is the best nail service I have ever had.
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Le Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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