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C & K Nail

+1 505-325-0872
4448 E Main St, Farmington, NM 87402 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About C & K Nail

C & K Nail place has both strengths and weaknesses based on the customer comments. Let's analyze them to provide a comprehensive overview.
Starting with the strengths, one customer mentioned that the salon did a good job on coffin nails. The shape was even and similar, which is a plus. They also mentioned that the salon was fast, making it suitable for a quick set. This implies that the salon has efficient service and can accommodate customers who are in a hurry.
Moving on to the weaknesses, several customers complained about the prices. One customer mentioned paying $80 for a set of nails when they normally pay $55 at another salon. Another customer paid $120 and was not satisfied with the result, mentioning that the lines were off, and the black color was barely coated. Another customer expected to pay $25 for their services but ended up paying more than the pricing stated. These comments suggest that the salon's prices may be higher compared to other establishments, potentially making it less accessible for some customers.
Another common complaint was the lack of proper customer service. Multiple customers mentioned that the staff did not engage in conversation with them or only spoke to each other. This indicates a lack of communication and engagement with customers, which can lead to a negative experience and dissatisfaction.
Hygiene and cleanliness were also identified as weaknesses. One customer mentioned that their nails were not properly cleaned and that the manicure did not include proper cuticle care. Another customer mentioned that the salon was dirty and that even the bathroom was terrible. Dirty walls and basins without plastic lining were also highlighted. These comments suggest that the salon may have cleanliness issues that need to be addressed.
One customer mentioned that the nail technician at the salon was rude and had a bad attitude. This indicates poor customer service and can contribute to an unpleasant experience for customers.
Furthermore, some customers mentioned specific issues related to the services provided. One customer mentioned that during their acrylic manicure, the nail technician ignored their questions and spoke in another language with their coworker. The customer also mentioned that the acrylic nails they received looked strange as they stuck upward. Another customer mentioned that they asked for dip nails but received a different service that did not meet their expectations. These comments indicate a lack of attention to customer requests and potentially insufficient skill or knowledge in providing specific nail services.
Lastly, one customer mentioned that they felt overcharged for their services. The customer also mentioned that they were charged more than what was stated on the pricing sheet and that the staff did not handle credit card tips properly. This suggests that the salon may have issues with transparency and fairness when it comes to pricing.
In conclusion, the strengths of C & K Nail place include good quality on certain nail designs and fast service for those in a hurry. However, the weaknesses identified through customer comments include higher prices compared to other salons, lack of proper customer service, hygiene and cleanliness issues, rude staff, lack of attention to customer requests, and potential issues with transparency in pricing. Addressing these weaknesses would be necessary for the salon to enhance customer satisfaction and improve its reputation.


Best TL Reviews

People give this place really bad reviews. I've gone there twice when my usual nail salon was closed. Did pretty good coffin nails. Only complaint is price. I paid 80 bucks for these but usually I pay 55 at another place. But they were fast and I like the shape. Good for a quick set. Also, the guy really did make sure to get the shape even and similar, which is a plus.
My nails design is cute but i left with acrylic all over my fingers, and I was charged $50 for maybe a five minute pedicure that consisted of a rushed gel polish job, less than 1 minute soak and lotion lathered on and wiped off with a hot towel. Another lady who was with the other technician had sat down for a pedicure when I came in to do my nails and was barely starting on the polish when I walked out the door. On top of that they weren’t even busy. For $100 I just think I could have had better service, at least with the pedicure.
I paid for my nails 120.00 and my lines are off. She filed my thumb nail after it was complete and it looks scratched. The black is barely coded. Didn't give me time to look at it. Got home then seen all the mess ups.
The pedicure came out pretty, but the process was painful. During the acrylic manicure I asked a couple questions about my nails and the nail tech ignored me but would talk with their coworker in another language, even though they spoke English (they told me to go wash my hands, what color I wanted, etcetera). The process was rushed & the acrylic nails stuck upward, they looked a bit strange. I usually don’t leave bad reviews, but I recently visited a different salon and had a much better experience with a nail tech who was kind, used quality products and made my nails look fabulous. I think reviews may help to make positive changes within organizations, so that’s why I’m reviewing this, not to complain.
We saw the prices on their pricing sheet and were expecting to pay $25 for both our nails.
We got a fill and a manicure gel for our nails
We both ended up paying way more than the pricing stated. We tried to make conversation with our nail girl and guy and they didn't really speak to us. They just spoke to each other.
This is one of the first nail salons I've been to that upcharges everything and DOESN'T offer water or proper customer service.
They didn't properly clean our nails and cuticles and the manicure isn't an actual manicure. They just put on the color on and send you off.
I asked for dip on my natural nails. She didn't want to do the dip powder she said it bubbles. That she would do clear dip and put gel over it. I never heard of that but gave it a chance..She did 1 layer of dip and put gel. She charged me 50.00 for "dip" nails but this is what I'm left with. It as just peeling off. I will never ever go back. ????
I've been going to this nail salon for just about a year. Today was the crazy. I walked in and the owner who does my nails said can I help you and told her I need a new set and she said no openings and she's all booked up. I asked her could I make appointment and she said they don't make appointments!?! She looked at me like I wad a stranger as if she did not recognize me. I guess I shoul not be surprised, I've seen her talk to potential customers that walk in telling them no time or to busy. r way she was rude as hell
I am travel nurse , from a big city it’s difficult to find a walk in nail salon here. So I called this place and she said they take walk ins. I do not know where to start. The main tech is rude , bad attitude. The shop is dirty , bathroom terrible , the pedicure (they don’t even line the basins with plastic) was a rushed shop , my 8 year old could have done better. The walls are dirty. They don’t have powder acrylic or dip, just gel polish. Instead of apologizing for not having those options she told me I could go by Albertson’s that they do it there. My total was 85.00 which was very cheap for what I’m used to. She states they don’t do credit card tip , I felt terrible ! I don’t keep cash … I told daisy (the nice one) I would bring a tip back. It was raining I hurry signed them receipt and left. The rude one charged me $92. So they got there $7 tip. I was furious but hey I should have looked at the receipt , I don’t live here…, so watch your receipts ! They will get you !!!!! This place will close down soon .. if not then I feel bad for the ladies that feel like they have no options but to go here !!!!!

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C & K Nail Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 11:00 AM - 06:00 PM

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