Quick Facts About Golden Nail & Spa
Golden Nail & Spa has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the place, let's examine the comments in detail.
Starting with the positive aspects, several customers praised the meticulousness and attention to detail of the staff members. One customer specifically mentioned that the woman who did her pedicure was "super meticulous and made sure everything was perfect." This demonstrates a strength of the salon in providing high-quality service and ensuring customer satisfaction. Another customer mentioned that they had a great experience and were surprised at the affordable prices, highlighting the value for money that Golden Nail & Spa provides. The cleanliness of the salon was praised by multiple customers, indicating that the staff maintains a clean and hygienic environment. Additionally, the patience and politeness of the staff members were noted, creating a positive and welcoming atmosphere for customers.
Moving on to the negative comments, there were a few instances where customers expressed dissatisfaction with their experience at Golden Nail & Spa. One customer was disappointed with the eyebrow service, stating that the staff member had no idea what they were doing. This indicates a weakness in the salon's ability to consistently provide expert services across all areas. Another customer complained about the durability of their sns dipped nails, mentioning that they came off after just one week. This suggests a weakness in the quality of the products used or the application technique. Additionally, there were complaints about the shape of the nails, with one customer mentioning that the shape was not done correctly and they had to fix it themselves. This reflects a weakness in the salon's ability to consistently deliver the desired nail shape to customers. Another complaint was related to the pricing, with one customer feeling that $42 for a gel removal and new color was unacceptable. This suggests a weakness in the salon's pricing strategy and customer perception of value.
Overall, Golden Nail & Spa has several strengths that can be identified from the comments. These include providing meticulous and excellent service, maintaining a clean and pleasant environment, and offering affordable prices. However, there are also weaknesses that need to be addressed, such as inconsistent service quality, durability issues with certain treatments, and customer dissatisfaction with pricing and nail shape. By addressing these weaknesses and building on their strengths, Golden Nail & Spa can improve their overall customer experience and reputation in the industry.
Best TL Reviews
I had a very nice experience here. I live close so I walked over with My daughter on a Sunday for some pedicures. Now I usually do my own so I'm a harsh critic but this woman was AWESOME! Super meticulous and made sure everything was perfect. They went out of thier way to help my daughter and it was just a great experience. The Salon is clean and quiet. The owners are pleasant and I was surprised it was only $40 each with gel! We will Def. Be back ????
I really like this place. They very patient and the results are excellent. Their prices are reasonably too. I got dip powder manicure and it can last up to 1 month.
I used to come to this place years ago but the owner changed hands. I went to other place for awhile. But I thought I would try this place. Which I did 2 weeks ago. The pedicure was great! It was not rushed. The women I will not spell her name right UNEE did such a great job. I left feeling so relaxed and my feet looked great. I brought a friend who normally goes to the mall she said she's now changing her place to here. I recommend you give it a try! I am bringing my daughter tomorrow she's getting gel set. She's picky so see what she thinks.
I went to get my eyebrows done n she had NO IDEA what she was doing. I expressed again I wanted them trimmed & how I wanted them done n she didn't even do anything diff. I will NEVER GO BACK . DONT waste your $ with this place !!
This place is great! Both times I have gone they have gotten me in last time for a gel mani and a pedicure. They do a great job, are kind, and the place is clean. They are also incredibly priced.
They are very polite it’s a really clean place. But after 1 week exactly my sns dipped nails came completely off after washing my hands there’s 3 clear nails????????????♀️ no thank you. mind you this is 35$ that usually last me a good 3 weeks depending on when I’d like a color change or It begins to look like I need a refill.
This place is the worst place I have visited in my this nails place is horrible!!! They damaged my nails, one made me crooked and the other was round! It was the worst day of my life on top of that he charged me $42 just to remove the old gel from my nails and put on a new color! That is unacceptable! They don't do their job well they only care about taking the money and they don't do a good job! I would never go back to that place!!????????
everytime i come here the lady uses the same file on my nails . she never gets the shape right . last time i came i got a gel set for 50 DOLLARS? and the gel peeled right off 3 days later . had to go home & fix the shape myself .. never again !
Place Pictures
Golden Nail & Spa Info
Amenities
Accessibility
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
Other Places
15. Five Star Nails