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Nail Studio 1

+1 804-226-8181
4736 Finlay St, Henrico, VA 23231 United States of America
Open Today: 11:00 AM - 06:00 PM

Quick Facts About Nail Studio 1

Nail Studio 1 has received mostly positive comments regarding their service, hospitality, and pricing. The strengths of Nail Studio 1 include their skillful nail technicians, fast service, convenient appointment scheduling, and reasonable prices. Customers have expressed satisfaction with the quality of their nail services, particularly the manicures and gel nails, as well as their attention to detail in caring for cuticles and nails.
The ability to schedule appointments through the chat feature on Google is seen as a convenience by customers. This feature allows them to easily secure an appointment for the next day, saving time and effort. The friendly and kind nature of the staff has also been highlighted by customers, creating a positive and welcoming atmosphere.
Customers have also mentioned the excellent pedicures provided at Nail Studio 1. Many have expressed appreciation for the nail technicians' ability to perform pedicures without tickling them, making the experience much more comfortable. The inclusion of hot stones in the pedicure is seen as a luxurious touch, enhancing the overall relaxation and enjoyment of the service.
In terms of pricing, customers have found Nail Studio 1 to be reasonably priced, especially considering the high-quality service they provide. Despite some customers mentioning the slightly higher prices, they still believe that the exceptional service they received justifies the cost. The willingness of the nail technicians to take their time and provide personalized service has also been noted, making customers feel valued and appreciated.
Positive word-of-mouth recommendations from existing customers further strengthen the reputation of Nail Studio 1. The fact that customers have been visiting the salon for a while and have recommended it to others indicates a level of consistency and satisfaction with the services provided.
However, there are some weaknesses that have been mentioned in the comments. One customer experienced a disturbing incident where a roach fell from the ceiling during their visit. The salon's response to this incident was seen as inadequate, with the staff member shrugging it off and attempting to continue the service. The presence of dead roaches in the pedicure area was also noted, which raises concerns about cleanliness and hygiene. This unfortunate incident can potentially undermine customer trust and loyalty.
Another weakness mentioned by a customer is the disappointment of not finding their preferred nail technicians during their recent visit. This suggests a potential issue with staff turnover or inconsistency in the quality of service provided by different nail technicians.
In conclusion, Nail Studio 1 has several strengths, including skilled nail technicians, fast service, convenient appointment scheduling, and reasonable prices. Customers appreciate the quality of their nail services, manicures, and gel nails. The friendly and kind nature of the staff creates a welcoming atmosphere. However, there are also weaknesses, such as a concerning incident with roaches and potential issues with staff turnover. Despite these weaknesses, the majority of comments indicate a positive experience at Nail Studio 1, suggesting that it is a reputable and popular nail salon.


Best TL Reviews

This place is AMAZING! I’ve never had nails done so well before. Not to mention that they were fast, professional, hospitable, and inexpensive! Very VERY happy with the service provided and will be returning! highly recommend!
I got my nails done here last week. I was able to get an appointment for the next day, and I was able to schedule via the chat feature on Google which made it additionally convenient. When I arrived, the two people working were very kind, and I will definitely need to lock down their names next time I go! The gentleman that did my manicure tended to my cuticles and nails carefully (and as someone with a bad habit of biting my nails/cuticles, I really credit anyone that can help me tidy that mess). Great job with the gel, not a flaw in site, and it’s lasting perfectly well. Price was very reasonable—especially given the quality of the experience. I look forward to making this my regular stop moving forward! Highly recommend ????
My enby and I just had full sets and pedicures done here and it was GREAT! They were fast and accommodating! I am very ticklish and this was the first time I was not miserable trying to be still because they magically knew how to give me a pedicure without tickling me. I know how ridiculous I sound, but I really cannot express enough how impressed I am with what a great job they did. The hot stones part of the pedicure was divine! The chairs were very nice with super cool remotes; all kinds of control over the massage feature. Highly recommend!!!
Got my nails done today and amazing service !! Both the workers there are so nice and kind and really took their time doing my nails, a bit pricey but for how great the service was im not complaining! 10/10 would come again !!
I went in for a trim and fill in for gel nails and the young man that did the cut down and fill did an amazing job! They look like my natural nails. The young lady finished the French tips and I am very pleased with the service. I would definitely recommend them to friend and will go back myself. Very pleased!
I’m new to Virginia and Came to this salon on Sep 3rd for a first time pedicure in the state. I came with my daughter and sister and all three of us got pedicures. Things were going pretty good until a roach fell from the ceiling on to my sisters leg and went in the rips into her pants. The woman doing her nails laughed it off and tried to continue painting My sister was uneasy and traumatized and was ready to go. I also noticed a couple dead roaches in the pedicure area after the situation. THATS Disgusting! Won’t ever be back.
The 2 stars are for the hot stones they used on our legs, they felt amazing.
I've been coming here for a while after it was recommended to me by a customer of mine, Came in recently and the people that normally do my nails wasn't there anymore I was very disappointed/_Sad.....
I was extremely impressed by the service and the customer care I received. The young man and the young lady work together and took their time to make sure I got exactly what I wanted, and was very clear about the price beforehand. And we enjoyed nice conversation as they were working. I completely recommend this place anybody who wants a great job at a wonderful price.

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Nail Studio 1 Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Payments
  • Debit cards
  • Credit cards

Today

Opening Hours

Monday Closed
Tuesday 11:00 AM - 06:00 PM
Wednesday 11:00 AM - 06:00 PM
Thursday 11:00 AM - 06:00 PM
Friday 11:00 AM - 06:00 PM
Saturday 11:00 AM - 06:00 PM
Sunday Closed

How to go there

Location